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Implementation and maintenance of total quality management in southern China.January 1998 (has links)
by Chew Chun-Ho Albert. / Includes questionnaire. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1998. / Includes bibliographical references (leaves 65-66). / ABSTRACT --- p.ii / TALBE OF CONTENTS --- p.iii / LIST OF FIGURES --- p.v / LIST OF TALBES --- p.vi / ACKNOWLEDGEMENTS --- p.vii / Chapter / Chapter I. --- INTRODUCTION --- p.1 / Hong Kong's Investment in the Southern China --- p.2 / The Quality Issue --- p.3 / Research Objectives --- p.5 / Chapter II. --- LITERATURE REVIEW --- p.6 / Background of Total Quality Management --- p.7 / Definition of TQM --- p.7 / Words from the 'Quality Gurus' --- p.8 / Key Success Factors of TQM Adoption --- p.11 / Quality Movement in Hong Kong --- p.16 / Quality Movement In China --- p.18 / Chapter III. --- RESEARCH METHODOLOGY --- p.19 / Literature Review --- p.19 / Questionnaire Survey --- p.19 / Questionnaire Construction --- p.19 / Data Collection --- p.20 / Chapter IV. --- RESEARCH FINDINGS --- p.22 / Questionnaire Survey --- p.22 / Company Description and Background Information --- p.22 / Status of TQM Program --- p.27 / Implementation and Maintenance of TQM Program --- p.29 / Limitation of Questionnaire Survey --- p.35 / Chapter V. --- DISCUSSION --- p.36 / Chapter VI. --- RECOMMENDATIONS AND CONCLUSION --- p.41 / APPENDIX 1 QUSTIONNAIRE --- p.45 / APPENDIX 2 LIST OF PARTICIPANTS --- p.49 / APPENDIX 3 SUMMARY OF QUESTIONNAIRE RESPONDENTS --- p.52 / APPENDIX 4 PROFIT-SHARING PROGRAM -JOHNSONVILLE EXAMPLE --- p.61 / BIBLIOGRAPHY --- p.65
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Total quality management implementation and leadership perspectives in a state agency /Pouretedal, Mohsen, January 1997 (has links)
Thesis (Ph. D.)--University of Oklahoma, 1997. / Includes bibliographical references (leaves 119-127).
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A study of implemented ISO 9000 quality management system with particular reference to small to medium size Hong Kong construction enterprisesLuk, Colin K. W. January 2006 (has links)
This thesis is a study of Quality Management, its use, effectiveness and acceptance by the construction industry. The objective of this research is to determine to what extent the Quality Management System (QMS) helps personnel at different levels of organizations perform their tasks. It also examines how the QMS assists them to meet the quality management expectations of their organization and to develop a methodology and appropriate mechanisms (procedures) for evaluating and measuring the effects of quality management. This research was carried out by performing an in-depth examination of the effect and impact of an implemented QMS on Hong Kong construction companies and their personnel at different levels of the organizations. This study has contributed to the knowledge currently available regarding the application of QMS. Its findings will be of general use in the construction sector and also for the industry practitioners as they will be able to apply the methods and processes developed.
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Quality practice : an empirical investigation of product development and the goods-to-services continuum /Nilsson, Lars, January 1900 (has links) (PDF)
Diss. (sammanfattning) Linköping : Univ., 2002. / Härtill 5 uppsatser.
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The New Zealand national environmental standards for ambient air quality : analysis and modelling case study : a thesis submitted in fulfilment of the requirements for the degree of Master of Science in the University of Canterbury /Thornton, D. P. January 2007 (has links)
Thesis (M. Sc.)--University of Canterbury, 2007. / Typescript (photocopy). Includes bibliographical references (leaves 130-139). Also available via the World Wide Web.
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Quality management in the Royal Hong Kong Police Force : its implementation and the way forward /Cheung, Shun-ho, Edwin. January 1996 (has links)
Thesis (M.B.A.)--University of Hong Kong, 1996. / Includes bibliographical references (leaf [453-455]).
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An analysis of the quality culture of Hong Kong companies /Cheuk, Wing-chong, Karen. January 1994 (has links)
Thesis (M.B.A.)--University of Hong Kong, 1994. / Includes bibliographical references (leaves 87-89).
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Quality management issues facing a testing laboratory /Chan, Chi-chung. January 1998 (has links)
Thesis (M.B.A.)--University of Hong Kong, 1998. / Includes bibliographical references.
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Investigation on the air quality control inside vehicular tunnels in Hong Kong /Chan, Lung. January 1998 (has links)
Thesis (M. Sc.)--University of Hong Kong, 1998. / Includes bibliographical references (leaf 40-42).
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A review of tunnel portal air quality in Hong Kong /Leung, Ka-kit. January 1998 (has links)
Thesis (M. Sc.)--University of Hong Kong, 1998. / Includes bibliographical references (leaf 42-43).
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