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Relationship of rehabilitation counselors' ethnicity match and cultural competency to service provision and employment outcome for vocational rehabilitation consumersJorgensen-Wagers, Kendra Lara 27 April 2015 (has links)
The purpose of this dissertation is to explore whether rehabilitation counselor/consumer racial similarity is related to rehabilitation services provided and employment outcomes achieved. This research contributes additional information to the research base on how to educate and train practicing vocational rehabilitation counselors to support culturally and linguistically diverse (CLD) consumers more effectively. Information regarding racial dyads may help to articulate whether CLD counselors are more effective with CLD consumers. Utilizing the RSA-911 data file submitted by California for fiscal year 2006 as well as 189 Multicultural Counseling Inventory (MCI) surveys collected on practicing vocational rehabilitation counselors, ANOVA, MANOVA, ANCOVA and chi-square analysis were used to measure relationships among counselor and consumer dyads that were either similar or dissimilar in ethnicity and case service variables and outcome variables. Additional analysis focused on the influence of high versus low cultural competency of rehabilitation counselors and the same consumer case service and outcome variables. Study results revealed statistically significant differences on MCI total scores between counselor ethnic groups, with Hispanic counselors demonstrating the highest mean scores overall on the MCI. In addition, significant differences existed between counselor ethnic groups on MCI total scores, as well as all four subscale scores. Chi-square was used to investigate the effect of counselor ethnicity and cultural competency scores on the case service variables of job search, rehabilitation technology, maintenance and college training, as well as outcome variables of competitive employment. MANOVA and ANCOVA were used for the continuous outcome variables of cost of services, wages at closure and weekly earnings at closure. Significant chi-square results were found for some of the service and outcome variables for both the matched counselor/consumer dyads and the counselor competency score groups. More significant findings existed in the ANCOVA analysis for cultural competency scores than for matched ethnicity groups. Implications of the findings and suggestions for future research are discussed. / text
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The moderating effect of interview structure on race-group similarity effects in simulated interview ratingsHauptfleisch, Daniel Benjamin 03 1900 (has links)
Thesis (MComm)--Stellenbosch University, 2012. / ENGLISH ABSTRACT: This study investigated race-group similarity effects as a form of interviewer bias in selection
interview ratings. Social Identity Theory predicts that interviewers would assign higher ratings to
interviewees of the same social group (the so-called in-group) primarily through the mechanism of
similarity attraction. Research findings up to now have lent only partial support to this hypothesis.
This study argues that interview structure may help to explain inconsistent research findings since
structure could inhibit the functioning of the similarity-attraction mechanism. The present research
pursued two objectives, namely (1) to determine the degree to which race-group similarity (between
interviewer and interviewee) exerts a biasing effect on selection interview dimension ratings, (2) to
determine whether same-group bias increases when interview structure is experimentally
diminished. This experimental study manipulated the degree of structure in interviews (high- and
low-structured conditions) and compared the degree to which race group similarity effects were
evident under each condition. Interviews were simulated by showing video-taped interview
segments to a sample of participants and asking them to rate interview dimensions on rating scales
that had been compiled to reflect the degree of structure in each condition. The data were analysed
using Hierarchical Linear Modelling (HLM) and multiple regression analysis to determine whether
similarity effects were present in the interview rating data. The results support the hypothesis that
racial similarity effects are found under low-structured conditions, as well as the hypothesis that
interview structure moderates the influence of similarity effects. However, racial similarity effects
were also found with the highly structured condition. Although these effects were smaller than in
the low-structured condition, they were statistically significant. Future research should attempt to
replicate this study as a field study to test the generalisability of the findings. / AFRIKAANSE OPSOMMING: Hierdie studie ondersoek onderhoudvoerdersydigheid in die vorm van
rasgroepsoortgelykheidseffekte in seleksie-onderhoudbeoordelings. Sosiale Identiteitsteorie
voorspel dat onderhoudvoerders diegene van dieselfde rasgroep (die sogenaamde ingroep) met hoër
beoordelingstellings sal aanslaan, primêr deur die werking van die soortgelykheidaangetrokkendheidsmeganisme.
Navorsingsresultate tot op hede leen slegs gedeeltelike steun aan
hierdie hipotese. Hierdie studie argumenteer dat die rede vir teenstrydige navorsingbevindinge
moontlik die gevolg van die bemiddelende effek van onderhoudstruktuur kan wees, aangesien
struktuur moontlik die funksionering van die soortgelykheid-aangetrokkendheidsmeganisme kan
inperk. Die studie streef dus twee doelwitte na, nl. (1) om die mate waartoe
rasgroepooreenstemming tussen die onderhoudvoerder en onderhoudnemer ’n sydige invloed op
onderhouddimensietellings uitoefen te bepaal en (2) om te bepaal of soortgelykheidseffekte
toeneem namate onderhoudstruktuur eksperimenteel verlaag word. ’n Eksperimentele ontwerp is
gebruik waarbinne onderhoudstruktuur (hoog- en laag gestruktuurde toestande) in video-opnames
van onderhoude nageboots is. ’n Groep beoordelaars het hierdie stimilusmateriaal beoordeel aan die
hand van beoordelingskriteria wat opgestel is om die mate van struktuur binne elke toestand te
reflekteer. Gevolglik is die mate van rasgroepsoortgelykheidseffekte binne elke struktuurtoestand
vergelyk. Die navorsingsdata is met gebruik van Hiërargiese Lineêre Modellering (HLM) en
veelvoudige regressie ontleed om die teenwoordigheid van soortgelykheidsydigheid te bepaal. Die
resultate steun die hipotese dat rassoortgelykheidseffekte onder laaggestruktuurde toestande
voorkom, asook dat onderhoudstruktuur ’n modererende rol speel. Nietemin is soortgelyke effekte
ook onder die hoog gestruktuurde toestand gevind. Alhoewel hierdie effekte kleiner as onder die
laaggestruktuurde toestand was, was dit steeds statisties beduidend. Toekomstige navorsing kan
poog om ‘n soortgelyke ondersoek as ‘n veldstudie te onderneem om die moontlikheid van
veralgemening van die resultate te bepaal.
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