This study explores employee welfare and working conditions in relation to ethical HRM practices from the employees’ perspective in the Bangladeshi Ready-Made Garment (RMG) sector. This research is inspired by the need to understand the challenges that employees face in their practical work settings and the unfair Human Resource Management (HRM) process that they experience in their work. The interpretivist philosophical approach and the qualitative research approach have been adopted in this research study, while the semi-structured interview method has been applied for primary-data collection. A total of 25 semi-structured interviews with General Employees, Informal Representative Leaders, Employees, Middle and Senior Managers have been undertaken in this process. Five focus-group discussions have also been applied to corroborate the data generated from the 25 semi-structured interviews. The case-study strategy has also been implemented as a research strategy and thematic analysis has been applied to the data-analysis process. The findings of this research study show the need for deeper understanding and application of ethical HRM practices in particular national and sectoral contexts, specifically in the Bangladeshi RMG sector. These ethical HRM practices include, but are not limited to, the initiation of rights-based understanding and respect-based perception, the inclusion of welfare facilities, the implementation of a fair payment policy, the equitable recruitment and selection policy, and the initiation and equality of training and development facilities. These new ethical understandings contribute to the field of ethical HRM in the context of the development of employee welfare and decent working conditions in this sector.

The significance of human capital development (HCD) from an organizational perspective is adequately reflected in the extant literature; however, its inherent connection with total quality management (TQM) philosophy is yet to be investigated. Hence, this study intends to explore the role of HCD in implementing TQM philosophy and to develop a comprehensive HCD framework in this respect. The labor-intensive Bangladesh ready-made garment sector is used as the research site since the phenomenon under inquiry is not readily evident in the chosen setting. The interpretivist worldview is espoused in this exploratory research to accomplish the research aim. Correspondingly, an inductive approach followed by a qualitative multiple case study methodology is adopted. Five (5) RMG establishments are purposively selected as case organizations. Thirty (30) in-depth interviews (6 from each case organization) are conducted, using the semi-structured interview technique to generate rich and thick primary data. Reflexive thematic analysis is manually performed to analyze the interview transcripts. Findings imply that HCD engenders three major effects: reduced costs of operations, improved product quality, and on-time shipment. Thereby HCD ensures greater customer satisfaction and loyalty, which is the essence of TQM philosophy. Empirical evidence specifically suggests that HCD can contribute to TQM implementation by empowering employees to reliably participate in problem solving and decision-making, innovatively perform tasks, and effectively accomplish appropriate changes in work processes and procedures. This study contributes to the knowledge by evidencing the fact that an HCD framework integrating both learning and healthcare interventions has an explicitly positive nexus with TQM philosophy. / Commonwealth Scholarship Commission in the UK