Spelling suggestions: "subject:"ereference services (libraries)"" "subject:"ereference services (iibraries)""
31 |
A multimedia system to instruct novice users of online library cataloguesEvans, Paul. January 1996 (has links)
Includes bibliography.
|
32 |
Communication between healthcare workers and Isizulu speaking female patients at the Scottsville clinic, Pietermaritzburg, South Africa.Niba, Mercy Bi. January 2000 (has links)
This study sought to establish some ofthe problems that occur during a consultation process between a healthcare worker and a patient, such as intangible and tangible verbal/nonverbal communication problems. Tangible nonverbal problems refer to eye contact, gestures, body posture and facial expression. Tangible verbal problems refer to voice tone/attitude and language and intangible to race, age, gender, education and culture. It was made clear that the problems involved in the consultation process were, in the main, common to other fonns of communication such as that between a reference librarian and a client, customer, visitor or user. The factors that hindered communication were investigated by means of semi-structured interviews and questionnaires. The sample population was made up of 100 black isiZulu speaking females and seven healthcare workers of a heterogeneous background. The perception ofthe respondents in relation to the above-named factors (language, age, gender, attitude, culture, education, gestures and postures) was sought. The analysis of the results obtained showed that some of the significant factors that are a problem in communication include voice tone/attitude, eye contact, sitting position, gestures, facial expression and language. Patients, for the sake ofeffective concentration and free flow ofinfonnation, preferred healthcare workers who were polite, had a cheerful demeanour and who sat still and straight up (not looking around or standing). This is noted because the majority of the patients acknowledged such healthcare workers and were not satisfied with those who behaved otherwise. For example, in relation to previous consultations (irrespective of the Clinics), out of the 70 respondents who encountered problems, 61 (87%) in despair cited cases of rudeness, of which the majority of such cases related to African healthcare workers. Culture also mattered, when seen in terms of people being able to speak the same language and understand one another, with respect to the contextual meaning of words. As far as eye contact was concerned, it was apparent that adjustments had been made. For example, it was discovered that although it is the Zulu culture to avoid eye contact, especially between the young and the old, Zulu people have come to accept eye contact in a crosscultural South Africa. Their acceptance was also seen as due to the advantages ofeye contact. This was made clear by the fact that ofthe 90 (91%) respondents who acknowledged the fact that the healthcare workers maintained eye contact during the consultation process, 87 (97%) said it was polite as it gave them the assurance that the healthcare workers were paying attention to what they were saying. Among the socio-demographic variables investigated, the gender of the healthcare worker emerged as one ofthe important predictors of effective communication. This is because the majority of the respondents indicated feeling freer with someone of the same gender groupmg. Certain recommendations were made which were considered vital in improving not only the consultation process but any other form of communication, including that between a reference librarian and a client. The main recommendations were that the healthcare workers be polite and endeavour to speak the main language as the patients. Due to the fact that some healthcare workers hurry during consultation, it was recommended that more staff be employed. / Thesis (M.I.S.)-University of Natal, Pietermaritzburg, 2000.
|
33 |
The work process of research librarians implementation of the abstraction-decomposition space /Simons, Kevin J. January 2005 (has links)
Thesis (Ph.D.)--Miami University, Dept. of Psychology, 2005. / Title from second page of PDF document. Document formatted into pages; contains [2], vi, 72, [22] p. : ill. Includes bibliographical references (p. 35-37).
|
34 |
The development of a reference database of health information resources to facilitate informed lifestyle choiceCottrell, Genevieve Lee 30 June 2008 (has links)
This study investigates, within the current health care situation, the
interrelationship of the user, resources and tool in the design of a prototype
WELLNESS database-driven web site. A shift has taken place in health care,
in which the base of conventional medicine has broadened to integrate other
systems, practices and worldviews. These include complementary and
alternative medicine, health promotion, disease prevention and wellness.
Emphasis is placed on the need to take personal responsibility for one's own
health and wellness. The global burden of chronic disease, reaching
epidemic proportions, is increasingly linked to risk factors resulting from
personal lifestyle choices. The growing evidence of the user's need to make
personal, informed, lifestyle choices and their reliance on the Web for health
information, required investigation. WELLNESS, a specific orientation to
health and wellness, formed the framework within which the user and
resources were defined and the tool designed. The user was profiled as the
WELLNESS health information seeker, hereby contributing significantly to an
understanding of the user in this new context. The user profile informed the
establishment of resource selection criteria and tool design. The identification
of WELLNESS content selection criteria, within a five-dimensional model, was
required to ensure quality, relevant and credible resources. The tool is
comprised of the WELLNESS thesaurus and WELLNESS database-driven
web site. The WELLNESS thesaurus was constructed based on a
combination of relevant thesauri. It will be used as an indexing tool. An
investigation of existing health information web sites highlighted the
importance of designing a specific WELLNESS database-driven web site. A
database host was identified against which the original study's conceptual
schema was assessed. A low-fidelity prototype web site was designed as the
interface between the WELLNESS health information seeker and the
database of WELLNESS health information resources. This study has
epidemiological, philosophical, epistemological, sociological and
psychological relevance. The provision of access to WELLNESS health
information resources, made available in the WELLNESS database-driven
web site, for personal, informed lifestyle choice by the WELLNESS health information seeker could potentially contribute to the reduction of the global
burden of chronic disease. / Information Science / D.Litt. et Phil. (Information Science)
|
35 |
The development of a reference database of health information resources to facilitate informed lifestyle choiceCottrell, Genevieve Lee 30 June 2008 (has links)
This study investigates, within the current health care situation, the
interrelationship of the user, resources and tool in the design of a prototype
WELLNESS database-driven web site. A shift has taken place in health care,
in which the base of conventional medicine has broadened to integrate other
systems, practices and worldviews. These include complementary and
alternative medicine, health promotion, disease prevention and wellness.
Emphasis is placed on the need to take personal responsibility for one's own
health and wellness. The global burden of chronic disease, reaching
epidemic proportions, is increasingly linked to risk factors resulting from
personal lifestyle choices. The growing evidence of the user's need to make
personal, informed, lifestyle choices and their reliance on the Web for health
information, required investigation. WELLNESS, a specific orientation to
health and wellness, formed the framework within which the user and
resources were defined and the tool designed. The user was profiled as the
WELLNESS health information seeker, hereby contributing significantly to an
understanding of the user in this new context. The user profile informed the
establishment of resource selection criteria and tool design. The identification
of WELLNESS content selection criteria, within a five-dimensional model, was
required to ensure quality, relevant and credible resources. The tool is
comprised of the WELLNESS thesaurus and WELLNESS database-driven
web site. The WELLNESS thesaurus was constructed based on a
combination of relevant thesauri. It will be used as an indexing tool. An
investigation of existing health information web sites highlighted the
importance of designing a specific WELLNESS database-driven web site. A
database host was identified against which the original study's conceptual
schema was assessed. A low-fidelity prototype web site was designed as the
interface between the WELLNESS health information seeker and the
database of WELLNESS health information resources. This study has
epidemiological, philosophical, epistemological, sociological and
psychological relevance. The provision of access to WELLNESS health
information resources, made available in the WELLNESS database-driven
web site, for personal, informed lifestyle choice by the WELLNESS health information seeker could potentially contribute to the reduction of the global
burden of chronic disease. / Information Science / D.Litt. et Phil. (Information Science)
|
Page generated in 0.0815 seconds