This dissertation explores the socio-cognitive system of collective influences on consumers’ evaluation and decision processes, which have not been discussed fully in consumer literature, by examining how people resolve a conflict between group orientation and trait regulatory focus. It is proposed that, depending on the interaction between group commitment and collective efficacy, consumers implement one of three conflict resolution processes (i.e., depersonalization, compliance, and self-preservation) to determine the outcome of their regulatory shift. The impact of these three conflict resolution processes on regulatory shift and following message evaluations are tested with a series of six experiments. The results of these studies showed that people shift their regulatory orientation from trait regulatory focus to group orientation if the group identity is strong enough (experiment 1 and 2), the impact of group orientation on message evaluation is stronger when group members have higher group commitment (i.e., depersonalization; experiment 3 and 4) or experience higher collective efficacy (i.e., compliance; experiment 5), and people experience regulatory non-fit when they follow compliance process and generated less favorable message evaluations than when they follow depersonalization process (experiment 6). These findings highlight the importance of understanding group influence on a consumer’s mindset that consequently affects his/her various psychological processes and consumption behaviors.

The present research tested whether and how regulatory focus as a motivational variable influences the ways in which people appraise, process, and react to events in romantic relationships. Regulatory focus theory distinguishes between (1) a prevention focus, which emphasizes the fulfillment of security needs, duties and obligations, and is associated with heightened sensitivity to aversive outcomes, and (2) a promotion focus, which emphasizes the fulfillment of nurturance needs, accomplishments and aspirations, and is associated with heightened sensitivity to rewarding outcomes. Based on regulatory focus theory, it was assumed that promotion and prevention focused people would appraise, react to, and process interpersonal events involving a romantic partner in different ways. In addition, it was expected that the distinct ways of experiencing such events are reflected in differences in relationship quality. Three studies using college student samples were conducted to test these notions. Evidence was found that individual differences in chronic prevention focus affect the ways in which people react to aversive events in relationships. No support was obtained for regulatory focus theory??s predictions regarding prevention focus processes in association with rewarding outcomes, and predictions related to the promotion focus system were also not supported. As expected, chronic promotion focus was related to higher relationship quality, and chronic prevention focus was associated with lower relationship quality. Implications and suggestions for future research are discussed.

Research indicates that planning helps consumers in their goal pursuit, but little is known about how and when such beneficial effects change with regulatory fit – fit between consumers’ regulatory orientation and goal pursuit means. Results of three studies show that 1) the benefits of forming implementation intentions, or planning details such as when, where, how, and how long to perform goal-directed actions and attain consumer goals are stronger in regulatory nonfit situations (study 1), and 2) implementation intentions can be viewed as goal pursuit means and be part of the regulatory fit formulation to show the “value from fit” effect on instrumental behavior and goal attainment (studies 2 and 3). Specifically, study 1 showed that consumers in regulatory nonfit situations are more likely to perform instrumental behavior and have higher goal attainment by forming implementation intentions than consumers in regulatory fit situations. This research also provides empirical evidence of the notion of “value from fit” to the regulatory fit literature, that is, the mediating role of motivation intensity in the regulatory fit-instrumental behavior and regulatory fit-goal attainment linkages in studies 2 and 3.

Dissertation (Ph.D.)--Auburn University, 2009. / Abstract. Includes bibliographic records (p.44-49).

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Yes / The international business literature has mainly focused on the impact of top managers' psychological attributes on firms' strategic decisions. However, the potential moderating influence of industry conditions such as competition has not been well explored. Deriving insights from the regulatory focus and upper echelons theories, this paper extends the international business and regulatory focus literature by investigating how the impact influence of CEOs' regulatory foci on firms' degree of internationalization depends on the intensity of competitive market conditions. Using primary data gathered from 289 small and medium-sized enterprises (SMEs) in Ghana, the findings of the study revealed when competition is intense in the domestic market, the potency of a CEO's promotion focus as a driver of internationalization is amplified. In addition, the research shows that intense domestic market competition weakens the negative influence of a CEO's prevention focus on a firm's degree of internationalization. These findings have important research and managerial implications for international business.

No / Purpose: Using arguments from the regulatory focus and upper echelons theories, this paper aims to examine the impact of a chief executive officer’s (CEO’s) regulatory foci (i.e. promotion and prevention focus) on small- and medium-sized enterprises’ (SMEs’) level of innovativeness and how these relationships are jointly moderated by intense competition. Design/methodology/approach: The empirical analysis draws on survey data gathered from 257 SMEs in Ghana. Findings: The study findings indicate that a CEO’s level of promotion focus positively affects the firm’s engagement in innovation, while a CEO’s prevention focus is negatively associated with the firm’s innovativeness. The positive association between a CEO’s promotion focus and a firm’s innovativeness is enhanced under conditions of intense competition. Additionally, the negative relationship between prevention focus and firm-level innovativeness is attenuated under intense competition. Research limitations/implications: This study relied on a single informant and also used subjective measures for the dependent variable. As such, individual respondents might have biased perspectives on firm-level product innovativeness. Future studies may use multiple informants to examine the causal links of the variables. Practical implications: The study’s findings provide managers with a deeper understanding of how to achieve superior firm-level product innovation. The understanding of this issue can promote the development and maintenance of further entrepreneurial ventures in emerging economies. Originality/value: The paper has a strong theoretical value as it pioneers research on the effect of CEOs’ regulatory foci on firm-level innovativeness in competitive environments.