The leader of preschool institutions has to deal with various conflicts which he/she has to participate in and even exercise the role of mediator between the employees while solving different institutional tasks and controlling relationships at work. Conflicts, their causes and solutions at work in educational system, beginning with preschool institutions, are not given proper attention, although this problem exists. The aim of present work is to analyze conflicts which rise at work in preschool institutions. The present paper consists of three parts. The first part discusses the notion of relationships conflicts at work, various classifications, functions and causes of the conflicts. The second part focuses on the analysis of how to regulate the conflicts at work, what is the influence of working atmosphere to the problem of conflicts, the specific features of the conflicts and their solutions. What is more, the same part deals with the methods of prevention of those conflicts given by various authors. The third part presents the analysis of relationship conflicts at work. In order to analyze the conflicts at work in preschool institutions, their causes and the behavior of employees and the leader solving them, the research was hold in February-March, 2006. The leaders and some of the employees (teachers and other service personnel) of Vilnius preschool institutions were given anonymous questioners. As the part of the questioners did not return after the first poll, the... [to full text]