The purpose of this mixed methods study was to investigate the Web search strategies used to retrieve information from the Web by postgraduate students at the University of KwaZulu-Natal, Pietermaritzburg campus in order to address the weaknesses of undergraduate students with regard to their Web searching strategies. The study attempted to determine the Web search tactics used by postgraduate students, the Web search strategies (i.e. combinations of tactics) they used, how they determined whether their searches were successful and the search tool they preferred. In addition, the study attempted to contribute toward building a set of best practices when searching the Web. The sample population consisted of 331 postgraduate students, yielding a response rate of 95%. The study involved a two-phased approach adopting a survey in Phase 1 and interviews in the Phase 2. Proportionate stratified random sampling was used and the population was divided into five mutually exclusive groups (i.e., postgraduate diploma, postgraduate certificate, Honours, Master’s and PhD). A pre-test was conducted with ten postgraduate students from the Pietermaritzburg campus. The study revealed that the majority of postgraduate students have been searching the Web for six years or longer and that most postgraduate students searched the Web for information from five to less than ten hours a week. Most respondents gained their knowledge on Web searching through experience and only a quarter of the respondents have been given formal training on Web searching. The Web searching strategies explored contribute to the best practices with regard to Web search strategies, as interviewees were selected based on the highest number of search tactics used and they have several years of searching experience. The study was also able to identify the most preferred Web search tool. It is envisaged that undergraduate students can potentially follow these search strategies to improve their information retrieval. This finding could also be beneficial to librarians in developing training modules that assist undergraduate students to use these Web search tools more efficiently. The final outcome of the study was an adaptation Bates’ (1979) model of Information Search Tactics to suit information searching on the Web. / Thesis (M.Com.)-University of KwaZulu-Natal, Pietermaritzburg, 2012.

This study observed the interaction between historically disadvantaged undergraduate students and on-line information retrieval systems at the University of the Western Cape and the Cape Peninsula University of Technology.

"2008". / Thesis (PhD)--Macquarie University, Australian Centre for Educational Studies, School of Education, 2009. / Bibliography: p. 268-283. / Introduction -- Review of the literature -- Methods and procedures -- Pre-intervention qualitative data analysis & discussion of findings -- Intervention -- Post-intervention qualitative data analysis & discussions of findings -- Post-intervention quantitative data analysis & discussions of findings -- Conclusions. / Problem-based learning (PBL) is an instructional approach that is organized around the investigation and resolution of problems. Problems are neither uniform nor similar. Jonassen (1998, 2000) in his design theory of problem solving has categorized problems into two broad types - well-structured and ill-structured. He has also described a host of mediating skills that impact problem solving outcomes. However, this list of skills is not exhaustive and in view of the utility of the Internet as an informational repository, this study examined the need for effective information searching skills to be included in this list. -- This study was aimed at studying how students solve well and ill structured problems and how different Internet information seeking strategies can be used to engage in problem solving. This study devised and empirically tested the efficacy of an interventionist conceptual model that maps the application of different information seeking techniques to successfully resolving well and ill structured problem types. The intervention helps to better understand the influence of information searching skills on problem solving performance and the various problem solving strategies students can adopt in approaching problem solving. The contrasting patterns of navigational path movements taken by students in seeking information to resolve ill and well structured problems were also investigated. -- A mixed methodology research design, involving a mix of quantitative and qualitative approaches was used in this study. The research site was a polytechnic in Singapore that has implemented problem-based learning in its curriculum design. A first year class of 25 students were the sample population who participated in this study. Six problems from the curriculum were chosen for this study - three well-structured and another three ill-structured problems. -- The research findings of this study inform that information searching skills indeed play an important role in problem solving. The findings affirm the need for students to be systematically instructed in the skills of information searching to be aware of the complexities involved in information seeking and accomplish desired problem solving goals. This study has also shown that well and ill structured problems demand different cognitive and information seeking capabilities. Well-structured problems are easily solved and come with singular correct answers. The information searching necessary for solving well-structured problems is constrained and readily manageable. Thus, students only have to be acquainted with fundamental information searching skills to solve well-structured problems. On the other hand, ill-structured problems are messy and contain a number of unknown elements. There are no easy prototypic solutions. Subsequently, the information needs of ill-structured problems are usually complex, multi-disciplinary and expansive. Hence, students have to be trained to apply a more advanced set of information searching skills in resolving ill-structured problems. / Mode of access: World Wide Web. / xiv, 283 p. ill

Thesis (M.S.)--State University of New York at Binghamton, Department of Computer Science, Thomas J. Watson School of Engineering and Applied Science, 2006. / Includes bibliographical references.

Philosophiae Doctor - PhD / Summary: Although South Africa has been a democracy since 1994, one of the key issues still facing the country is the development of skills in its people. There are still underlying problems that are quite prevalent in terms of the development of important skills, particularly information literacy skills of especially black South African students at tertiary institutions. It is not easy to understand the significance of information literacy if one does not take into account the student’s awareness level and his/her understanding of the concept of information. Unfortunately academics and librarians alike at times base many of their judgements on assumptions that need to be addressed. One of these assumptions is the computer literacy level of students, often viewed synonymously with information literacy. Although computer literacy is an important skill for searching electronic information sources, including online databases and the Internet, the researcher’s argument is that this is not enough to overcome conceptual and cognitive problems relating to information – seeking. Computer literacy is a component of information literacy. Students need to know when information is needed; identify the information needed to address a problem; evaluate the needed information; organize the information meaningfully and use the information to address the problem identified. Almost all of the students in this study encountered the library and computers for the first time when they came to the University of the Western Cape and the former Peninsula Technikon. Their search behaviour bears testimony to their lack of information searching skills. The study was conducted within the framework of Belkin’s anomalous state of knowledge (ASK) theory. Belkin’s premise is that searchers for information approach Information retrieval systems with some anomaly. According to Belkin this anomaly and user’s perception of the problem changes with each interaction between user and information retrieval mechanism. For this reason, he argues, information retrieval (IR) systems need to be designed to be iterative and interactive. The significance of this interaction is later identified as an integrated, dynamic whole aimed at retrieving information for helping the user manage a problem. It was found in this study that students experienced various states or manifested certain behavioural patterns. Searches were also found to be more cyclical than linear. So, although Belkin’s theory had some significance in this study, student search patterns were more complex. The researcher puts forward certain recommendations to address the problem. The end of apartheid brought about new challenges especially for institutions of higher learning. Both the University of the Western Cape (UWC) and former Peninsula Technikon (PENTECH) as institutions catering for especially the historically disadvantaged student need to adapt but at the same time maintain high standards in terms of student development. The merger between the former PENTECH and the Cape Technikon (CAPETECH) to form the Cape Peninsula University of Technology (CPUT) puts further challenges on the academics and librarians at CPUT. This also calls for a stronger sense of commitment from librarians, academics and information communication technology (ICT) specialists before appropriate information technology systems can be designed or subscribed to. / South Africa

Entertainics is a web-based software application used to gather information about DVD players from several web-sites on the internet. The purpose of this software is to help users search for DVD players in a faster and easier way, by avoiding the navigation on every web-site that contains this product.

There is a growing expectation that school librarians function within their job descriptions beyond the role of reading promoter and resource manager. With college and career readiness standards, technology use and digital learning standards and information literacy standards now in place for student learning expectations, it is vital that students have opportunities to acquire, develop and practice such skills for future success in the global market economy. For students to receive such opportunities, there should be designed instruction delivered to students that allows for them to learn and practice information gathering techniques to access, use and apply information effectively, efficiently and ethically while developing technology skills within context of their content learning and real-world connections authentically. This study examined how school librarians conveyed information gathering techniques to students through a qualitative, constant comparative approach. Five middle school librarians in an urban school district participated in an observation and interview. Findings suggest that school librarians do claim an instructional role regarding information gathering and technology usage, although it manifests in diverse ways. Implications for future studies and practice suggest that the position become more defined such that the expectation to function in these roles is widely accepted by all stakeholders, and for the effectiveness of the instruction on the development of these skills. As school librarians embrace and adopt new and emerging technologies within their instructional delivery, examining the effectiveness of that instruction would be of interest.

The purpose of this degree project was to find and investigate how global cooperation works in the construction industry. The goal of this work is to evaluate whether this type of solution remains profitable in the future and includes four perspectives consisting of communication, resource seeking, costs and quality. A final goal of this degree project was to present concrete conclusions that make it easier for companies which are interested in initiating a collaboration with a foreign company. The work is based on a literature study that describes previous research in the field as well as a case study that includes document analysis and interviews. The document analysis was carried out at the client to contribute knowledge about how a quality system is structured. Interviews have been conducted with four companies who are active in the design industry to obtain responses related to communication, quality, costs and resources. The interviews have been conducted with Skype and with one of the companies the interview was held on-site. All interviews have been recorded to reproduce the correct results. The result of this work shows the importance of a long-term relationship between the Swedish and the foreign company to make the collaboration successful. Before the cooperation starts it is important to keep in mind the differences in cultures, find people with required educational background and to search for a company that understands what is requested. If the collaboration intends to make a profit, the total cost of the project needs to be minded and not just the lower engineering costs. The results of this work also show that to find the required competence in Swedish projects, it can be successful to find that competence in a foreign country. The right quality is achieved by the foreign engineers based on the Swedish standards due to clear guidelines and system for overlooking. The technical quality has not been affected by language and communication difficulties, this because of well-structured communication methods including video meetings and patience to understand each other. Cooperation with foreign companies can be successful, the Swedish company must however be prepared for the consequences that may occur and understand that it can require more planning than initially was predicted. If the co-operation is planned in a long-term perspective and exchange of knowledge takes place on an ongoing basis, the cooperation will hopefully be efficient and successful over time.

This study involved a qualitative investigation of consulting engineers' information needs and information-seeking behaviour within the context of their project-related work roles and tasks. The research design includes a study of various information behaviour models, a systematic review of the subject literature and the exploration of relevant qualitative research methods. Data was collected through time-line interviews. The findings show how consulting engineers' work roles and tasks determine their information needs during various engineering project stages. These factors also determine the use of various sources during information seeking. Consulting engineers use a variety of information sources but rely mainly on interpersonal communication to gather information. Digital cameras are used by consulting engineers to record progress in a project. They also use Internet technologies such as email and FTP sites to communicate project related information. Recommendations were put forward for the development of an Internet-based information service for consulting engineers. / Information science / M.Inf.

E-government is a means of improving provision of government information and services to citizens. The aim of this study was to investigate the current situation and factors influencing access of e-government information and e-government adoption in Tanzania. A triangulation approach for data gathering was adopted. Specifically, a semi-structured questionnaire was used to collect data from 448 respondents. In addition, interviews involving five policy makers were conducted to complement the questionnaire survey. Factor analyses were performed and multiple linear regression analyses were carried out to assess the relationships between variables. The findings revealed that, the current state of e-government in the selected districts of Tanzania is characterized by web presence stage. Various enhancing factors and challenges for e-government were noted in this study. The enhancing factors include necessary knowledge, necessary resources, awareness, confidence to use the website, availability and reliability of internet connections, positive incentives that have resulted from using the internet to search for government information, and getting information on demand. Other enhancing factors are guidance for internet use, possession of ICTs, availability of up-to-date information in the website, education, income and social influence. There are some e-government adoption barriers that include worrying about security and privacy of information, lack of support from the government, unreliable power supply, inaccessibility of internet services due to geographical locations, and people not getting as much information about the services as possible. Other barriers are system quality, cultural barriers, age, and information content produced in English, which is a language that the majority do not understand. The study has implications for policy makers and to e-government project teams. Policy makers should consider e-government adoption barriers in order to formulate policies of eliminating them. Likewise, e-government project teams should consider these barriers in order overcome them before the implementation of e-government systems. / Information Science / D. Litt et. Phil. (Information Science)