Timely activation of the rapid response team (RRT) depends on the nurse's willingness and ability to make a rapid decision. The practice-focused questions for this DNP project sought to identify barriers that contribute to delays in activating the RRT when needed in medical-surgical patients. The self-efficacy theory was the guiding theory and was used to examine self-confidence and performance along with Donabedian's health care model. Qualitative data were obtained through focus groups and identified 2 prominent thematic barriers among nurses with less than 3 years' experience: a lack of self-confidence and the of lack of knowledge and experience. Results of a chart review included 34 charts to determine if the RRT were called appropriately and were inconclusive. Finally, an 11 item survey with 9 demographic questions showed a statistically significant difference on the summed survey score between nurses with less than 3 years of experience and more tenured nurses, indicating a lack of perceived support, self-confidence, and knowledge among the nurses with less than 3 years of experience (Pearson chi square = 7.403 with 2 df and p = .025). Results were presented to leaders at the site and the recommendations resulting from these observations include the use of high-fidelity simulation education. Nurse educators and senior leadership from the medical surgical units agreed to accept the recommendations and proceed with developing an educational solution to address the barriers. Building knowledge, skills and self-confidence in nurses reduces the barriers to effective use of the RRT, and results in better outcomes for hospitalized medical-surgical patients, a positive social change.

Due to the enlargement of the use of Internet, computers are no longer separated systems. On the contrary, the frequency of sharing between computers¡¦ computing abilities, devices, and resources is surprisingly high in the last few decades. This situation makes people have a more convenient network situation. However, dangers also come along. Ever since the event occurred in 1988, the first computer worm (Morris Worm) makes people be aware of this issue. The computer network world has becoming an environment contains many potential dangers. Whereas the computer security incidents are increasing dramatically, many countries have established some specific organizations to solve these problems. TWCERT/CC (Taiwan Computer Emergency Response Team/ Coordination Center) is one of these organizations. The utilities of TWCERT/CC are to help people be aware of computer network dangers, to make responses and coordinate the security incidents inside and outside Taiwan, and to supervise the security circumstances in Taiwan and to announce alerts or take proper actions when the situation is serious. Responding and coordinating those incidents in TWCERT/CC is one crucial everyday job which requires a very complicated procedure. However, without a systematic method to handle the security incidents would be a heavy load for a computer security incident response team. This research is to develop a systematic method and procedure to handle incident and a system can implement this procedure. The goal is to shorten the processing time of incidents and enhance the accuracy of handling incidents, and to analyze the data collected from the system to get useful information.

In 1999, the Institute of Medicine estimated as many as 98,000 patients died each year in US hospitals as the result of medical errors. Five years later, another report estimated 195,000 people died unnecessarily. A recent study of patient safety in American hospitals concluded that 87% of Medicare deaths identified over a three-year period were "potentially preventable." The rapid response team (RRT) has been recommended as an effective strategy for reducing avoidable patient deaths as measured by patient safety indicator #4 (PSI#4), Death among surgical inpatients with treatable serious complications [formerly failure to rescue]. There is no research evidence to support the recommendation. The purpose of this exploratory research study was to describe RRT characteristics, determine RRT penetration, and measure PSI#4 (Death among surgical inpatients) rates among hospitals in a large metropolitan area hospital council. A retrospective, descriptive design was used during analysis of survey data collected from members of the hospital council and secondary analysis of administrative data submitted by the same hospitals to a regional data warehouse. All of the hospitals represented by survey submissions had implemented RRTs. The majority of teams was nurse-led and could be activated by a wide range of hospital staff and family members. The hospitals used evidence-based criteria for RRT activation. There was a downward trend in the regional PSI#4 rate from 2003 to 2008, which was not statistically significant, but may be considered clinically significant. Nurse administrators viewed RRTs as effectively supporting nursing care. This study provided a first look at RRTs in relation to an untested patient safety indicator that measured avoidable patient deaths. More research with a larger sample size with adequate power to support statistical analysis of differences in PSI #4 rates over time will provide evidence regarding relationships among hospital characteristics, RRT characteristics, and avoidable deaths among surgical inpatients. / text

Emergency response team (ERT) member characteristics that contribute to High Reliability performance during patient care resuscitation events or other Critical Incident Management Situations are poorly understood. Findings from this study describe individual characteristics that experienced interprofessional ERT members perceive as contributing to High Reliability performance within the critical incident management context. This study supports the need for interprofessional research about emergency response teams’ High Reliability in hospital-based settings. ERT High Reliability, or “better than expected” team performance has been linked to overall patient care and safety. The purpose of this study was to identify and describe individual team member characteristics that contribute to High Reliability performance of ERT members and the overall emergency response team in a naturalistic setting during Critical Incident Management Situations. Using a qualitative descriptive design, data collection included participant observations, field notes, and interviews. Narrative data were audio-taped, transcribed and coded using Ethnograph v6©. Data content were analyzed thematically using inductive interpretive methods. Two major domains derived from the data were Self-Regulation and Whole-Team Regulation. The overarching theme, Orchestrating High Reliability at the Edge of Chaos, encompassed characteristics contributing to High Reliability performance of the ERT during Critical Incident Management Situations.

Bakgrund: Västvärlden har hög medellivslängd vilket inte bara innebär att människor är friska utan att de också finns många som lever med svåra sjukdomar och stort lidande. I Australien startades den Mobila Intensivvårds Gruppen, MIG-team för att minska dödlighet av akut sviktande patienter, som sedan infördes runt om i världen.   Syfte: Syftet med denna litteraturstudie var att beskriva sjuksköterskornas upplevelser av den mobila intensivvårdgruppen (MIG-team) samt National Early Warning Score (NEWS), samt beskriva de inkluderade artiklarnas datainsamlingsmetod.   Metod: Beskrivande litteraturstudie. De inkluderade vetenskapliga artiklarna söktes fram i databasen PubMed. Elva artiklar inkluderades som svarade på syftet. Artiklarna inkluderade både kvalitativ och kvantitativ ansats.   Huvudresultat: Många sjuksköterskor ansåg att kommunikationen var viktig. NEWS – National Early Warning Score sågs som ett viktigt verktyg för att effektivisera patientvården då kommunikationen blev snabb och exakt mellan sjuksköterskan och MIG-team. Detta ökade även patientsäkerheten genom att både hjärtstoppslarm och dödsfall har minskat. Sjuksköterskorna önskar överlag mer utbildning för att stärka den egna kompetensen. Det har påvisats att en del av sjuksköterskorna känner sig osäkra att hantera NEWS samt att de känner sig osäkra vid vilken tidpunkt de bör kontakta MIG-team. Osäkerheten skulle med största sannolikhet minska om de fick tillgång till mer utbildning samtidigt som det skulle stärka teamarbetet kring patienten. Datainsamlingsmetoderna i de inkluderade studierna var ett flertal intervjuer, en observationsstudie och datainsamlingar från olika dataprogram.   Slutsats: Kommunikation har visat sig ha stor betydelse både för att säkerhetsställa patientarbete och främja teamarbete i personalgruppen. Införande av NEWS och MIG-team runt om i världen har visats minska hjärtstopplarm och dödligheten på sjukhus, vilket skulle kunna motivera till ytterligare utbildning för sjuksköterskor i NEWS och MIG-team. / Background: In the west world it is a high life expectancy, which not only means thatpeople are healthy but that they also are many who are living with serious illnesses andgreat suffering. The Mobile Intensive Care Group (MIG team) started in Australia toreduce mortality from acute fragile patients, who then introduced around the world. Aim: To describe the nurse´s experiences of Rapid Response Team (MIG-team), andthe National Early Warning Score (NEWS), and to describe the data collection of theincluded articles. Methods: A literature study with descriptive design. The included scientific articleswere sought out in the PubMed database. Eleven articles were included who answeredthe aim. The articles included both qualitative and quantitative approach. Results: Many of the nurse´s concider that the communication was important. NEWSseen as an important tool to streamline patient care when communication was fast andaccurately between the nurse and the MIG- team. This also increased patient safety,which showed that both cardiac arrest alarm and deaths have declined. Nurses wishgenerally more education to enhance their skills. It has been demonstrated that some ofthe nurses feel insecure dealing with NEWS and that they feel uncertain when theyshould contact MIG -Team. The uncertainty would most likely decrease if they hadaccess to more education while it also would strengthen the teamwork around thepatient. Data collection methods in the included studies were several interviews, oneobservational study and data collection from various data programs. Conclusion: Communication has proved to be very important both to the collateralpatient work and promote teamwork in the personnel group. Introduction of NEWS andMIG teams around the world have been shown to reduce cardiac alarms and mortality inhospitals, which could warrant additional training in the MEWS and MIG team for thenurse´s.

Introdução: O Escore de Alerta Precoce Modificado (MEWS) foi desenvolvido para identificação de pacientes em deterioração clínica. O objetivo foi avaliar o desempenho deste escore em enfermaria de hospital público brasileiro. Método: Parâmetros do MEWS (pressão arterial sistólica, frequência cardíaca, frequência respiratória, temperatura e nível de consciência) foram avaliados de 6/6 horas. Os seguintes eventos foram registrados: óbito, parada cardiorrespiratória e transferência para terapia intensiva. Resultados: Foram incluídos 300 pacientes (57±18 anos, sexo masculino: 65%). Observou-se número crescente de eventos combinados de acordo com o maior valor do escore (00%;00%;01%; 09%;19%;28%;89%, respectivamente para os MEWS 0;1;2;3;4;5 e 6; p<0,0001). MEWS>=4 foi o ponto de corte mais adequado para predição destes eventos (sensibilidade:87%, especificidade:85% e acurácia:0,86). Conclusões: MEWS mensura adequadamente a ocorrência de eventos graves em pacientes hospitalizados em enfermaria de um hospital público brasileiro. MEWS>=4 parece ser o ponto de corte mais adequado para predição destes eventos. / Introduction: The Modified Early Warning Score (MEWS) was developed for identification of patients in clinical deterioration. The objective was to evaluate the performance of this score in a Brazilian public hospital ward. Method: MEWS parameters (systolic blood pressure, heart rate, respiratory rate, temperature and level of consciousness) were evaluated 6/6 hours. The following events were recorded: death, cardiorespiratory arrest and transfer to intensive care. Results: 300 patients (57 ± 18 years old, male: 65%) were included. We observed a growing number of events combined according to the highest score (00%, 00%, 01%, 09%, 19%, 28%, 89%, respectively for the MEWS 0; 1; 2; 3; 4, 5 and 6, p <0.0001). MEWS>=4 was the most appropriate cutoff point for prediction of these events (sensitivity: 87%, specificity: 85% and accuracy: 0.86). Conclusions: MEWS adequately measures the occurrence of serious events in patients hospitalized in a ward of a Brazilian public hospital. MEWS>=4 seems to be the most appropriate cutoff point for predicting these events.

Prevention of in-hospital cardiac arrest (IHCA) is critical to reducing morbidity and mortality as both the rates of return to pre-hospital functional status and overall survival after IHCAs are low. Early identification of patients at risk and prompt clinical intervention are vital patient safety strategies to reduce IHCA. One widespread strategy is the Rapid Response System (RRS), which incorporates early risk identification, expert consultation, and key clinical interventions to bedside nurses caring for patients in clinical deterioration. However, evidence of RRS effectiveness has been equivocal in the patient safety literature. This study utilized a holistic Realistic Evaluation (RE) framework to identify important clinical environment (context) and system triggers (mechanisms) to refine our understanding of an RRS to improve local patient emoutcomesem and develop a foundation for building the next level of evidence within RE research. The specific aims of the study are to describe a RRS through context, mechanism, and outcome variables; explore differences in RRS outcomes between medical and surgical settings, and identify relationships between RRS context and mechanism variables for patient outcomes. Study RRS data was collected retrospectively from a 397-bed community hospital in the Midwest; including all adult inpatient RRS events from May 2006 (2 weeks post-RRS implementation) through November 2013. RRS events were analyzed through descriptive, comparative, and proportional odds (ordinal) logistic regression analyses. The study found the majority of adult inpatient RRS events occurred in medical settings and most were activated by staff nurses. Significant differences were noted between RRS events in medical and surgical settings; including patient status changes in the preceding 12 hours, event trigger patterns, and immediate clinical outcomes. Finally, proportional odds logistic regression revealed significant relationships between context and mechanism factors with changes in the risk of increased clinical severity immediately following at RRS event. RE was utilized to structure a preliminary study to explore the complex variables and relationships surrounding RRSs and patient outcomes. Further exploration of settings, changes in clinical status, staffing and resource access, and the ways nurses use RRSs is necessary to promote the early identification of vulnerable patients and strengthen hospital patient safety strategies.

Introdução: O Escore de Alerta Precoce Modificado (MEWS) foi desenvolvido para identificação de pacientes em deterioração clínica. O objetivo foi avaliar o desempenho deste escore em enfermaria de hospital público brasileiro. Método: Parâmetros do MEWS (pressão arterial sistólica, frequência cardíaca, frequência respiratória, temperatura e nível de consciência) foram avaliados de 6/6 horas. Os seguintes eventos foram registrados: óbito, parada cardiorrespiratória e transferência para terapia intensiva. Resultados: Foram incluídos 300 pacientes (57±18 anos, sexo masculino: 65%). Observou-se número crescente de eventos combinados de acordo com o maior valor do escore (00%;00%;01%; 09%;19%;28%;89%, respectivamente para os MEWS 0;1;2;3;4;5 e 6; p<0,0001). MEWS>=4 foi o ponto de corte mais adequado para predição destes eventos (sensibilidade:87%, especificidade:85% e acurácia:0,86). Conclusões: MEWS mensura adequadamente a ocorrência de eventos graves em pacientes hospitalizados em enfermaria de um hospital público brasileiro. MEWS>=4 parece ser o ponto de corte mais adequado para predição destes eventos. / Introduction: The Modified Early Warning Score (MEWS) was developed for identification of patients in clinical deterioration. The objective was to evaluate the performance of this score in a Brazilian public hospital ward. Method: MEWS parameters (systolic blood pressure, heart rate, respiratory rate, temperature and level of consciousness) were evaluated 6/6 hours. The following events were recorded: death, cardiorespiratory arrest and transfer to intensive care. Results: 300 patients (57 ± 18 years old, male: 65%) were included. We observed a growing number of events combined according to the highest score (00%, 00%, 01%, 09%, 19%, 28%, 89%, respectively for the MEWS 0; 1; 2; 3; 4, 5 and 6, p <0.0001). MEWS>=4 was the most appropriate cutoff point for prediction of these events (sensitivity: 87%, specificity: 85% and accuracy: 0.86). Conclusions: MEWS adequately measures the occurrence of serious events in patients hospitalized in a ward of a Brazilian public hospital. MEWS>=4 seems to be the most appropriate cutoff point for predicting these events.

Objectives: The objective of this thesis is to explore the association between delayed rapid response team activation and patient mortality and morbidity in adult in-patients. Methods: Study 1 presents a protocol for a systematic review of literature regarding the association of delayed activation of rapid response teams and patient outcomes. Study 2 contains the results of the conducted systematic review, performing a search of the literature to critically appraise, aggregate, and present a narrative synthesis of included studies. The final study examines the association between delayed rapid response team activation and hospital mortality, ICU transfer, and cardiopulmonary arrest risk in a retrospective observational cohort study conducted as part of the “Hospital without Code Blues” initiative at Hamilton Health Sciences. Results: Studies included in the systematic review report an association between delayed activation and patient mortality and ICU transfer odds. Results of study three find that these delays may not be associated with patient mortality, but are significantly associated with ICU transfer events and a composite outcome of patient in-hospital mortality, ICU transfer, and cardiopulmonary arrest. Overall, patients experiencing a delayed rapid response team activation were at greater odds of experiencing a negative event during their course of stay in hospital. Conclusions: This thesis presents findings that suggest delayed activation of rapid response teams is associated with an increase in patient mortality and ICU transfers. Increased durations of delay are associated with increased odds of experiencing the above events. / Thesis / Master of Science (MSc)

A segurança do paciente tornou-se indispensável para o sistema de saúde, portanto iniciativas vêm sendo implantadas, no decorrer dos anos, com vistas a reduzir os eventos adversos. A atuação do time de resposta rápida (TRR) consolida-se como estratégia para prover atendimento ao paciente que apresente sinais de deterioração clínica no setor de internação geral em hospitais. O serviço é formado por equipe multiprofissional capacitada para prestar tratamento intensivo ao paciente com quadro de deterioração clínica aguda no setor de internação, por meio de códigos (amarelo e azul) instituídos para seu acionamento, com vistas a reduzir a probabilidade de agravamento do quadro clínico ou risco de óbito imediato do paciente, durante o seu período de hospitalização. O estudo objetiva caracterizar as exigências críticas nos atendimentos emergenciais realizados por TRR, em um hospital público no estado do Paraná e um filantrópico no estado de São Paulo. Pesquisa descritiva, exploratória, qualitativa, com utilização da Técnica do Incidente Crítico como guia do processo metodológico, realizada por meio de entrevistas com 19 médicos, 20 fisioterapeutas e 23 enfermeiros. Os resultados encontrados foram agrupados em 89 incidentes críticos extraídos das entrevistas. A análise dos dados constou da identificação e do agrupamento de 220 comportamentos e 130 consequências. A partir das situações, comportamentos e consequências identificadas, destacam-se a necessidade da melhoria na via aferente do TRR (reconhecimento da deterioração clínica e acionamento do TRR na unidade), a capacitação dos profissionais das unidades de internação para exercer as habilidades técnicas iniciais necessárias frente ao atendimento de emergência até a chegada do TRR, a falha na interação entre os diversos profissionais durante o atendimento do código azul com prejuízo na sistematização do atendimento de emergência para reverter o quadro de parada cardiorrespiratória dos pacientes e os sentimentos e emoções negativas geradas nos profissionais como dificultadores dos atendimentos emergenciais em código azul. Em relação aos destaques positivos a partir das situações, comportamentos e consequências identificados, ressaltam-se o tempo de chegada do TRR na unidade para realizar o atendimento de emergência, a sistematização do atendimento de reanimação cardiopulmonar realizada pela equipe multiprofissional, o restabelecimento das funções vitais do paciente após o atendimento e a sua transferência após a finalização do atendimento da unidade de internação para um ambiente de cuidados intensivos. Como principais sugestões ao TRR, os entrevistados pontuaram a importância da capacitação de atendimento de emergência aos profissionais das unidades de internação, a necessidade de mantê-los atuando exclusivamente no TRR, o número adequado de profissionais no quarto durante o atendimento de emergência e a importância do registro em prontuário do paciente sobre a decisão de não reanimação frente aos cuidados paliativos. Destaca-se a expressiva frequência dos resultados positivos comparados aos negativos que permearam as situações, comportamentos e consequências decorrentes das entrevistas. Infere-se que mesmo ocorrendo dificuldades, enfrentadas por esses profissionais durante os atendimentos realizados aos pacientes que se tornam críticos nas enfermarias, predominaram os relatos positivos nas diversas categorias que legitimaram a importância da implantação desse serviço, como contribuição à qualidade e segurança dos que estão hospitalizados / Patient safety has become indispensable for the health system. Therefore, initiatives have been implemented over the years to reduce adverse events. The performance of the Rapid Response Team (RRT) has been consolidated as a strategy to provide care to patients who get in critical conditions at the general hospital admission unit. The service is constituted by a multiprofessional team with an approach in the intensive treatment of patients with signs of acute clinical deterioration in the inpatient unit, through codes established for its activation, in order to reduce the probability of worsening of the clinical condition or imminent death risk of the patient during the hospitalization period. The study aims to characterize the critical requirements in emergency care provided by the RRT at a public hospital in the state of Paraná and a philanthropic hospital in the state of São Paulo, Brazil. This is a descriptive, exploratory study with a qualitative approach, adopting the Critical Incident Technique to guide the methodological procedures, performed with 62 health professionals, being 19 physicians, 20 physiotherapists and 23 nurses. The results were grouped into 89 critical incidents extracted from the interviews. Data analysis consisted of the identification and grouping of 220 behaviors and 130 consequences. Based on the situations, behaviors and consequences identified, there is a need to improve the afferent pathway of RRT (recognition of clinical deterioration and activation of the RRT in the unit), the qualification of the professionals of the inpatient units to perform the necessary initial technical skills in the emergency response until the arrival of the RRT, the failure in the interaction among the different professionals during blue-code care with negative effects for the systematization of emergency care to revert the patients\' CPA and the negative feelings and emotions generated in the professionals as impediments to code-blue emergency care. Regarding the positive highlights from the situations, behaviors and consequences identified, the arrival time of the RRT in the unit to perform the emergency care, the systematization of the cardiopulmonary resuscitation service performed by the multiprofessional team, the restoration of the patient\'s vital functions after the care and transfer of the patient after the end of the care from the inpatient unit to an intensive care environment. As the main suggestions to the RRT, the interviewees pointed out the importance of emergency care training for the professionals of the inpatient units, the need to keep the professionals working exclusively in the RRT, the appropriate number of professionals in the room during emergency care and the importance of registering the patient\'s decision not to reanimate in the patient file in view of palliative care. The significant frequency of positive over negative results was highlighted, which permeated the situations, behaviors and consequences deriving from the interviews. It is inferred that, even though these professionals encountered difficulties during the visits to patients who became critical in the wards, the positive reports predominated in the various categories that legitimized the importance of implementing this service, as a contribution to the quality and safety of hospitalized patients