Abstract not available. / Thesis (MBA)-University of KwaZulu-Natal, 2006.

A lack of managerial skills has been cited by many as the cause of small business failure in South Africa. Internal factors are said to be responsible for many of these small business failures. With human capital being undeniably a valuable resource, it has the potential to provide one of the most sustainable competitive advantages in the market place. It is therefore crucial that managers, who are responsible for directing and shaping the organisation possess and constantly improve their competencies because these are crucial factors for success of managers and the business. This study explores multi-rater feedback to gain insight into managerial competencies for the purpose of contributing to managerial development. Comparison of employee and manager self-evaluations can identify gaps or areas requiring improvement as they provide different perspectives on the same phenomena. The degree of consensus/agreement amongst the ratings provides valuable information and assists in identifying possible areas for development. Feedback is critical for self-perception accuracy and self-other agreement and impacts on training and development. This study comprised of 25 managers and 75 employees from the restaurant business and compared their views on managerial competencies. Results showed positive agreement between manager and employee ratings and showed no gender differences in the ratings regarding managerial competencies. Both managers and employees, through the process of upward appraisals, indicated positive feedback towards managerial development in the future. This is encouraging and creates an opportunity for further research and exploration of how this can best be achieved using unconventional approaches. / Thesis (MBA)-University of KwaZulu-Natal, 2008.

Thesis (M.S.)--University of Wisconsin--Madison, 1968. / eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references.

Thesis (Ph. D.)--Virginia Polytechnic Institute and State University, 1994. / Vita. Abstract. Includes bibliographical references (leaves 129-136). Also available via the Internet.

The objective of this study is to find out if any significant difference exists in net profitability between restaurant operations which engage in accepted methods of menu planning and restaurant operations which do not. Also to develop a checklist of menu planning methods for restaurant operations to follow in order to avoid menu errors. The goal of this study is to help restaurant operations to be successful and profitable.

The hospitality industry in recent years has become intensely competitive. Better communication between industry professionals and educators is important for university programs to provide relevant learning experiences for students. The purpose of this study was to determine competencies that hotel and restaurant professionals deem necessary for the success of graduates in the industry. Thirty supervisors of hotel and restaurant management majors who graduated from the University of North Texas from 1990 through 1992 responded to the research questionnaire. The supervisors were given 36 competencies and asked to rate their level of importance. Percentages were used to identify the most important competencies. The skills most frequently identified as important by the industry professionals surveyed were leadership skills, professional ethics, personnel management, and understanding the different laws that affect hospitality operations and management.

Thesis (M.S.)--University of Florida, 2001. / Title from first page of PDF file. Document formatted into pages; contains x, 65 p.; also contains graphics. Vita. Includes bibliographical references (p. 63-64).

Thesis (M.A.)--University of Adelaide, Master of Arts in Gastonomy, 2004. / "August 2004" Includes bibliographical references (leaves 72-73).

Thesis (M.S.)--Rochester Institute of Technology, 1993. / Typescript. Includes bibliographical references (leaves 34-35).

Thesis (M.S.)--Rochester Institute of Technology, 1992. / Typescript. Includes bibliographical references (leaf 32).