Thesis. 1975. M.S.--Massachusetts Institute of Technology. Alfred P. Sloan School of Management. / Bibliography: leaves 134-138. / by Robert L. Klimm and James J. Montgomery. / M.S.

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Thesis (MTech (Information Technology)--Cape Peninsula University of Technology, 2018. / In the last two decades, the concept of e-commerce has been embraced and widely adopted by many enterprises across the world. Many enterprises continue to reap the benefits of ecommerce across industries and sectors. Despite the benefits, which have been widely reported, South African retail enterprises have only adopted the concept sporadically. The lack of, or slow pace of, adoption and participation in the e-commerce space by South African retail enterprises is a problem for both the enterprises themselves and individuals (consumers): retail enterprises are challenged with competitiveness at global space, and individuals are constrained and limited in their attempts to partake in transactions with retailers. This research was therefore undertaken to examine and understand the factors, from both technical and non-technical perspectives, that influence the adoption and use of e-commerce within the South African environment. Two organisations were used as cases in the study. In that human opinions and views were required, the qualitative methods and the interpretive approach were employed in the research. Actor Network Theory (ANT) was applied in the analysis of the qualitative data. Based on the findings and interpretation of the findings, a framework was developed. The framework is intended to guide how e-commerce can be adopted and used in the mainstream retail grocery sector in South Africa. The research can be of use and benefit to both business and in the academic domain, from either a practical, methodological and theoretical perspective. Practically, small and large retail enterprises in South African or other African countries with similar business cultures and settings can come to a better understanding of the e-commerce influencing factors. Methodologically, the use of ANT was vital, in the way it was used to examine the various networks, actors, relationship and interaction that happens in the process of adopting and or use of e-commerce. Theoretically, this study contributes to existing literature. Also, the study can be used as case study material in the field of information systems by institutions of higher learning.

by Chan Kam-hung, Andy. / Thesis (M.B.A.)--Chinese University of Hong Kong, 1991. / Bibliography: leaf 69. / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / LIST OF FIGURES --- p.v / ACKNOWLEDGEMENTS --- p.vi / CHAPTER / Chapter I. --- INTRODUCTION --- p.1 / Chapter II. --- RETAIL INFORMATION SYSTEM --- p.3 / Key Components of Retail Information System --- p.4 / Techonological Trend for Retail Information System --- p.11 / Chapter III. --- RESEARCH OBJECTIVES / Fashion Retailing in Hong Kong --- p.14 / Defining Research Objectives --- p.15 / Chapter IV. --- METHODOLOGY --- p.16 / The Setting of Questionnaire --- p.17 / Conducting the Survey --- p.18 / Research Limitation --- p.19 / Chapter V. --- RESULTS AND ANALYSIS / Survey Responses --- p.20 / Analysis Techniques --- p.21 / Analysis of Company Background Information --- p.22 / Review of Current Status of Computerization --- p.23 / Assessment of Key Success Factors for Computerization and Implementation Priority --- p.25 / Application of Advanced Tools in Retailing --- p.26 / Analysis of Key Factors in Selecting Advanced Tools --- p.28 / Chapter VI. --- INTERPRETATION OF RESULTS / Current Utilization of Computerized Retail Information Systems and Advanced System Tools --- p.29 / Overall Utilization --- p.30 / Hardware --- p.32 / Application Systems --- p.32 / Advanced System Tools --- p.35 / Attitude Towards Future Computerization --- p.37 / Chapter VII. --- CONCLUSION AND RECOMMENDATION --- p.40 / APPENDICES --- p.44 / BIBLIOGRAPHY --- p.69

A retail enterprise is a business organisation that sells goods or services directly to consumers for personal use. Retail enterprises such as supermarkets enable customers to go around the shop picking items from the shelves and placing them into their baskets. The basket of each customer is captured into transactional systems. In this research study, retail enterprises were classified into two main categories: centralised and distributed retail enterprises. A distributed retail enterprise is one that issues the decision rights to the branches or groups nearest to the data collection, while in centralised retail enterprises the decision rights of the branches are concentrated in a single authority. It is difficult for retail enterprises to ascertain customer preferences by merely observing transactions. This has led to quantifiable losses. Although some enterprises implemented classical business models to address these challenging issues, they still lacked analytics-based marketing programs to gain competitive advantage. This research study develops an intelligent analytics-based (ARANN) model for both distributed and centralised retail enterprises in the cross-demographics of a developing country. The ARANN model is built on association rules (AR), complemented by artificial neural networks (ANN) to strengthen the results of these two individual models. The ARANN model was tested using real-life and publicly available transactional datasets for the generation of product arrangement sets. In centralised retail enterprises, the data from different branches was integrated and pre-processed to remove data impurities. The cleaned data was then fed into the ARANN model. On the other hand, in distributed retail enterprises data was collected branch per branch and cleaned. The cleaned data was fed into the ARANN model. According to experimental analytics, the ARANN model can generate improved product arrangement sets, thereby improving the confidence of retail enterprise decision-makers in competitive environments. It was also observed that the ARANN model performed faster in distributed than in centralised retail enterprises. This research is beneficial for sustainable businesses and consideration of the results is therefore recommended to retail enterprises. / Computing / M Sc. (Computing)