Thesis (Ed.D.)--Duquesne University, 2004. / Title from document title page. Abstract included in electronic submission form. Includes bibliographical references (p. 174-187) and index.

Thesis PlanB (M.S.)--University of Wisconsin--Stout, 2009. / Includes bibliographical references.

Retention of personnel should form and remain part of the core business of all government institutions which intend to remain competitive in the world where swords of war on talent continue to erode the public sector. The aim of the research was to unmask and understand the challenges on implementation of retention policy within the department of Home Affairs. A qualitative study was undertaken and literature review on retention, staff turnover, labour turnover, talent and manpower was conducted. Relevant secondary data were searched and interviews undertaken with senior and middle managers of the Department responsible for policy development and implementation, constituting the main source of primary data. The research revealed that most senior and middle managers in the Department are not aware of the existence of the Department„s retention policy and thus contribute to its non-implementation. Challenges on implementation of the policy were also found to be associated with poor leadership, emotions and lack of defined skills needs, lack of communication and a poorly co-ordinated approach towards the implementation process. Retention is a critical factor to success and each organisation has to develop a systematic approach to address turnover challenges based on its unique needs.

El objetivo de este artículo es explicar si es posible retener en una organización pequeña y mediana al personal talentoso. Este estudio es valioso debido a que está llenando un vacío teórico y, además de ello, contribuirá a que los puestos gerenciales de empresas pequeñas se orienten en tomar nuevas medidas para retener al personal valioso en el caso de que no lo estén haciendo correctamente. Con ello se aportará a que líderes gerenciales de pequeñas y medianas empresas tengan conocimiento de cuáles son las expectativas del personal valioso a fin de lograr la retención de personal talentoso en su organización. Asimismo, se darán a conocer los beneficios que ofrecen las grandes empresas que muchas veces incentivan a que el personal valioso migre de una organización pequeña y mediana. Para cumplir las expectativas y alcanzar el objetivo del artículo, se realizó una investigación teórica exhaustiva en diferentes artículos calificados Q1 y Q2, en su mayoría de web of Science. Con dicha información se logró establecer en qué consiste un personal talentoso, identificar sus intereses laborales y profesionales, determinar los beneficios laborales en pequeñas y medianas empresas, así como de las grandes y, finalmente, realizar un comparativo entre medianas vs grandes empresas, y los intereses del personal valioso / The objective of this article is to explain whether is possible retain talented staff in a small or medium-sized organization. This study is valuable because it is filling a theoretical gap and it contributes to the management positions of small companies to focus on taking new measures to retain valuable staff if they are not doing it properly. With this, we seek the management leaders have knowledge of what are the expectations to be met in order to retain efficient staff in their organizations. Likewise, we seek to make known the benefits offered by large companies that often encourage valuable personnel to leave a small and medium organization In order to meet the expectations and achieve the objective of the article, a comprehensive theoretical research was carried out in different articles rated Q1 and Q2 mostly from web of science. With this information it was possible to establish what a talented staff consists of, to identify their employment and professional interests, to determine the work benefits in small and medium-sized enterprises, as well as in large companies and, finally, to make a comparison between medium and large companies, and the interests of valuable personnel. / Trabajo de Suficiencia Profesional