The research study focused on assessing the potential risk of failing to maintain water supply in the Rand Water area. The study analysed all factors and areas that contributes to water supply in the Rand Water area; this included municipalities supplied by Rand Water, the Department of Water Affairs and other factors that directly affect Rand Water supply such as population growth, increased urbanisation and acid mine drainage. The objectives of the study were: (a) is to determine the potential risk of failing to maintain supply in the Rand Water supply area, in other words, the likeliness of water not being supplied adequately to customers. (b) generate timely and credible information to determine the understanding, awareness, and acknowledgement by the sampled management group of the existence of the potential water supply risk in the Rand Water supply area. This will be done through a quantitative study. The research study approach that was utilized was a quantitative methodology; this approach included the distribution of questionnaires to all relevant stakeholders in the Rand Water supply area. To address the problems that are highlighted in the problem statement and achieve the objectives of the study these answered questionnaires were then sent to a Statistical consultant at North-West University‟s Potchefstroom Campus, to be analysed using an SPSS Version 21 statistical program. The questionnaires were divided into the three big municipal customers, these municipalities combined takes a total of 74.35% of Rand Water supply; these are Johannesburg Water which is part of the City of Johannesburg Metropolitan Municipality, Ekurhuleni Metropolitan Municipality, Tshwane Metropolitan Municipality and other small municipalities and the Department of Water Affairs‟ officials. Many previous studies also were assessed to be able to help this study establish the seriousness of the water challenge, the amount of work that has already been done, factors contributing to the problem and finally, measures that can be put in place to address the problem. The results that were obtained for this study provided many relationships between this study‟s selected variables and also highlighted the need to put certain strategies in place to be able to control the growing demand for water in the Rand Water system. The name of the Department of Water Affairs has changed many times over the year. It used to be called DWAF (Department of Water Affairs and Forestry, then DWEA (Department of Water and Environmental Affairs, then DWA (Department of Water Affairs) and it has recently been changed to DWS (Department of Water and Sanitation. For the purposes of this study this department will be called DWA (The Department of Water Affairs) The results were very relevant as most of the relationships were found between variables that are practically supposed to be related in order for the problem to be dealt with fruitfully. From these results it could be concluded that the risk of failing to maintain water supply in the Rand Water supply area does exist, if certain factors were allowed to trend the way they‟ve been trending without measures in place to counteract them. It could also be concluded that certain measures have been initiated to deal with the problem; this included water demand management. Results indicated that collective efforts from all stakeholders in the Rand Water supply area will be crucial in addressing the water supply challenge and avoid future failure to supply. To close the gap between previous research studies and this research study recommendations were made. Areas of future research were also highlighted; these are areas that can add value in providing valued information to help the challenge of water shortage in the Rand Water supply area. This area of future research studies will also be crucial in identifying other external factors that were not highlighted in the study but contribute to the problem. This area of future research studies will also help when implementing turnaround strategies to avoid the risk of failing to maintain supply in the Rand Water area as it will be able to highlight a different strategy that deals with the problem holistically. / MBA, North-West University, Potchefstroom Campus, 2015

The research study focused on assessing the potential risk of failing to maintain water supply in the Rand Water area. The study analysed all factors and areas that contributes to water supply in the Rand Water area; this included municipalities supplied by Rand Water, the Department of Water Affairs and other factors that directly affect Rand Water supply such as population growth, increased urbanisation and acid mine drainage. The objectives of the study were: (a) is to determine the potential risk of failing to maintain supply in the Rand Water supply area, in other words, the likeliness of water not being supplied adequately to customers. (b) generate timely and credible information to determine the understanding, awareness, and acknowledgement by the sampled management group of the existence of the potential water supply risk in the Rand Water supply area. This will be done through a quantitative study. The research study approach that was utilized was a quantitative methodology; this approach included the distribution of questionnaires to all relevant stakeholders in the Rand Water supply area. To address the problems that are highlighted in the problem statement and achieve the objectives of the study these answered questionnaires were then sent to a Statistical consultant at North-West University‟s Potchefstroom Campus, to be analysed using an SPSS Version 21 statistical program. The questionnaires were divided into the three big municipal customers, these municipalities combined takes a total of 74.35% of Rand Water supply; these are Johannesburg Water which is part of the City of Johannesburg Metropolitan Municipality, Ekurhuleni Metropolitan Municipality, Tshwane Metropolitan Municipality and other small municipalities and the Department of Water Affairs‟ officials. Many previous studies also were assessed to be able to help this study establish the seriousness of the water challenge, the amount of work that has already been done, factors contributing to the problem and finally, measures that can be put in place to address the problem. The results that were obtained for this study provided many relationships between this study‟s selected variables and also highlighted the need to put certain strategies in place to be able to control the growing demand for water in the Rand Water system. The name of the Department of Water Affairs has changed many times over the year. It used to be called DWAF (Department of Water Affairs and Forestry, then DWEA (Department of Water and Environmental Affairs, then DWA (Department of Water Affairs) and it has recently been changed to DWS (Department of Water and Sanitation. For the purposes of this study this department will be called DWA (The Department of Water Affairs) The results were very relevant as most of the relationships were found between variables that are practically supposed to be related in order for the problem to be dealt with fruitfully. From these results it could be concluded that the risk of failing to maintain water supply in the Rand Water supply area does exist, if certain factors were allowed to trend the way they‟ve been trending without measures in place to counteract them. It could also be concluded that certain measures have been initiated to deal with the problem; this included water demand management. Results indicated that collective efforts from all stakeholders in the Rand Water supply area will be crucial in addressing the water supply challenge and avoid future failure to supply. To close the gap between previous research studies and this research study recommendations were made. Areas of future research were also highlighted; these are areas that can add value in providing valued information to help the challenge of water shortage in the Rand Water supply area. This area of future research studies will also be crucial in identifying other external factors that were not highlighted in the study but contribute to the problem. This area of future research studies will also help when implementing turnaround strategies to avoid the risk of failing to maintain supply in the Rand Water area as it will be able to highlight a different strategy that deals with the problem holistically. / MBA, North-West University, Potchefstroom Campus, 2015