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Several scholars have identified institutional and regulatory conditions under which Information Communication Technologies (ICT) reforms can accomplish positive public policy outcomes. This literature pays little attention, however, to the role of parliaments in these reforms. The institutional factors determining the degree and nature of parliamentary participation in ICT sector reforms in Africa is what this thesis examines. Drawing from the political economy tradition, this thesis explores the interplay between the executive, the parliament and the various sectoral interests that determine ICT sector reforms in developing countries. It does so by placing parliament in a conceptual framework that combines the concept of ICT as a complex ecosystem with that of a constellation of institutions. The gathered empirical evidence is studied through this conceptual lens to build the cases of parliamentary participation in Kenya and South Africa - two of the most dynamic ICT markets in sub-Saharan Africa - which are then analysed comparatively. Some of the information is gathered through a self-assessment survey by members of the ICT parliamentary committees and complemented by high-level interviews with the main sector players. The findings are triangulated with those from an extensive document analysis. This thesis contextualises institutional analysis in specific political circumstances of the two countries in order to understand the relevance of parliament in sector reforms. The findings have important implications for our understanding of structural and institutional constraints on parliaments in developing countries and nascent democracies. Parliaments lack capacity to simply fulfill their legislative and oversight roles, let alone creating an enabling environment for innovative public policy, sector investment and public interest outcomes as required by this dynamic sector in any modern, globalised economy. Systematic coding of the data revealed national governance and institutional arrangements as key determinants of an ICT ecosystem that adapts to local and international conditions, confirming parliament as not simply a neutral legal structure but a significant power broker, reflecting competing interests at play. The formal legal system in both countries is uneven and underutilized, ineffective in achieving robustly-contested public interest outcomes. In order to manage political interests, parliament structures and serves principal agent-relationships, vetoes ICT policy and decision-making processes, links interest groups to government and party agendas, resolves conflicts and, sometimes, builds consensus among key players. The examination of institutional designs of both parliaments identifies critical capacity deficits that are at the heart of the negative outcomes in national legislative and oversight processes. In South Africa, the reason for these deficits is primarily that the parliamentary system promotes political party and executive dominance, which undermine multi-party and participatory structure of parliamentary processes to achieve party preferences and control outcomes. In Kenya, whilst the combination of distinct separation of powers and a constituency-based electoral system provides a legal basis for greater parliamentary accountability, the highly fragmented sector arrangements compounded by lack of internal capacity to utilize parliamentary instruments and mechanisms constrain parliament's participation. These weak institutional arrangements and designs, in both Kenya and South Africa, limit independence of parliament from the executive and sometimes industry, compromising the parliamentary oversight and visionary leadership expected from specialized portfolio committees. This calls for a transformation of arrangements to uphold and reinforce constitutional mandates that give parliament the power and ability to fulfill its role in policy reforms.

New Zealand's public sector reforms have been hailed as a model of theoretical consistency and coherence. The associated financial management reforms, known internationally as new public financial management (NPFM), were world-leading although they are no longer unique. The underlying nature and intent of public sector reforms have been the subject of considerable debate internationally. Early public sector reforms openly sought privatisation, often on ideological grounds. However, in the face of gathering public opposition, public discussion of privatisation softened. NPM and NPFM have been promoted instead mainly on more pragmatic grounds such as improving public sector performance. In New Zealand, the Public Finance Act 1989 is the key legislation underpinning the financial management reforms. The Act delegates regulatory powers to the Treasury and, over time, a considerable body of secondary regulation, including accounting rules, has been developed. However, this secondary regulation, and its contribution to the success or otherwise of the public sector reforms, has not been examined in detail to date. In 1999, New Zealand s Controller and Auditor-General suggested that the financial management system erodes government departments resources and that somehow this resource erosion escapes parliamentary scrutiny. The Treasury, on the other hand, defended the foundations of the financial management system as solid, arguing that retention of the existing framework would allow further and faster progress towards improved performance and value-for-money than would be achieved by a new set of reforms. This debate prompts questions whether and, if so, how and why a financial management system, ostensibly implemented to improve the performance and accountability of the public sector, could be linked to such effects, and whether parliamentary scrutiny is indeed avoided. This thesis examines the secondary regulation and explains the development of the financial management system with the intention of answering those questions. The analysis undertaken in this thesis suggests that New Zealand's public sector financial management system fabricates the conditions under which privatisation initiatives might be accepted for pragmatic reasons. The erosion of departments financial resources is an essential mechanism in that fabrication process. As this system has developed, the time available for parliamentary scrutiny has reduced and the Controller and Auditor-General s controller function has been eroded, while the control and discretion exercised within the Treasury has increased. Arguably, these developments have helped to conceal the system s privatising intent. The thesis identifies features of the financial management system used to rationalise the financial resource-eroding processes. It also notes that if New Zealand's financial management system is no longer unique, then other NPFM systems may contain a similar combination of features.

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Public sector reforms of recent decades in Europe have promoted managerialism and aimed at introducing private sector thinking and practices. However, with regard to public sector executives' self-understanding, managerial role identities have not replaced bureaucratic ones; rather, components from both paradigms have combined. In this article, we introduce a bi-dimensional approach (attitudes and practices) that allows for different combinations and forms of hybridity. Empirically, we explore the role identities of public sector executives across Europe, building on survey data from over 7,000 top public officials in 19 countries (COCOPS survey). We identify country-level profiles, as well as patterns across countries, and find that administrative traditions can account for these profiles and patterns only to a limited extent. Rather, they have to be complemented by factors such as stability of the institutional environment (indicating lower shares of hybrid combinations) or extent of reform pressures (indicating higher shares of hybrid combinations).

This study investigated the performance of health workers in the decentralised services in Uganda in order to develop a management framework that may be used to improve performance. The study followed a mixed research methodology and was descriptive. The survey design was used to collect quantitative data by means of a structured questionnaire. Qualitative data was collected using a semi-structured interview guide. The study population for the quantitative strand comprised 276 health workers including doctors, clinical officers, and professional nurses working in four districts: Kumi, Mbale, Sironko and Tororo. The health workers were selected using stratified random sampling. The population for qualitative strand was health services managers (N=21) from the same districts. The managers were selected purposively. Quantitative data was analysed using SPSS version 18.0, while qualitative data was coded and analysed manually. The findings revealed that the performance of health workers is generally affected by health systems and work environment related factors. The findings indicated that health workers are skilled, competent, and generally have positive attitudes and behaviours towards their clients. The study uncovered loop holes in performance management in the district health sectors. In most cases there is no target setting, no performance management planning, performance indicators are not clearly defined, and the schedules for performance measurement are not always followed. There is limited career progression and lack of functional performance feedback and rewarding mechanisms. Although health workers are committed, there is widespread political interference and nepotism in the district health sector management. Overall, the researcher is optimistic that if the proposed performance management framework is implemented, the performance of health workers might improve. / Health Studies / D. Litt. et Phil. (Health Studies)

This study investigated the performance of health workers in the decentralised services in Uganda in order to develop a management framework that may be used to improve performance. The study followed a mixed research methodology and was descriptive. The survey design was used to collect quantitative data by means of a structured questionnaire. Qualitative data was collected using a semi-structured interview guide. The study population for the quantitative strand comprised 276 health workers including doctors, clinical officers, and professional nurses working in four districts: Kumi, Mbale, Sironko and Tororo. The health workers were selected using stratified random sampling. The population for qualitative strand was health services managers (N=21) from the same districts. The managers were selected purposively. Quantitative data was analysed using SPSS version 18.0, while qualitative data was coded and analysed manually. The findings revealed that the performance of health workers is generally affected by health systems and work environment related factors. The findings indicated that health workers are skilled, competent, and generally have positive attitudes and behaviours towards their clients. The study uncovered loop holes in performance management in the district health sectors. In most cases there is no target setting, no performance management planning, performance indicators are not clearly defined, and the schedules for performance measurement are not always followed. There is limited career progression and lack of functional performance feedback and rewarding mechanisms. Although health workers are committed, there is widespread political interference and nepotism in the district health sector management. Overall, the researcher is optimistic that if the proposed performance management framework is implemented, the performance of health workers might improve. / Health Studies / D. Litt. et Phil. (Health Studies)