Global ETD Search

61	Rolling Out the Transformative Social Economy: A Case Study of Organic Intellectualism in Canadian Settlement Houses Fong, Melissa 01 January 2011 (has links) Social economy community development organizations (SECDOs) are social service organizations that provide poverty relief but do not necessarily inspire a counter-hegemonic antipoverty strategy against a neoliberal welfare state. Tension between providing human social services and engaging in advocacy is at the core of how SECDOs may be both complicit to as well as working against the neoliberalization of the welfare state. This study explores how SECDOs can nurture a new paradigm for community economic development organizations. Through a case study of a Canadian settlement house, the research demonstrates how transforming work may encourage a culture of organic intellectualism or, a culture of emancipatory consciousness-raising. By re-organizing workplace practices, such as working collaboratively, providing a hub for services and engaging in popular education, transformative SECDOs help provide the conditions for citizens to affect governance. The research theorizes how SECDOs may foster a culture of organic intellectualism to promote the transformative social economy. activism adult education advocacy alienation anti-poverty Canadian settlement houses case study community development conscientization counter-hegemony governance marxist-humanist organic intellectualism popular education roll-out neoliberalism social change social economy social movement social service provision social work sociology Toronto transformative welfare 0516 0515 0998 0340 0501 0510 0511 0334 0452 0630 0344
62	Knowledge sharing among staff at Delta State University Library Abraka for improved service provision Izu, Lydia Osarugue 11 1900 (has links) Academic libraries are an integral part of higher educational institutions in Nigeria in order for them to achieve their mission of national development. Knowledge sharing has become a survival kit for academic libraries to improve service provision and remain relevant in today’s information world. This study explores the roles of knowledge sharing among staff at the Delta State University (DELSU) library, Abraka for improved service provision and also suggests strategies to enhance knowledge sharing among staff for improved service provision. The theory of organisational knowledge creation (SECI) and the Social Exchange Theory (SET) underpinned this study. The study adopted a mixed method research approach and case study research design. While questionnaires were the main data collection instruments, interviews were the supplementary instruments. The entire staff at the DELSU library, Abraka was the target population for this study. A census was taken on the entire staff of the library to collect data using the questionnaires while the heads of the different library sections were purposively sampled for the collection of data through interviews. The quantitative data collected using questionnaires was analysed with the Statistical Package for Social Science (SPSS) software and the results were presented in tables and simple descriptive statistics. The interview data was analysed and interpreted using thematic analysis and was presented in predetermined themes according to the research objectives. A total of 60 out of the 63 copies of the questionnaire administered were retrieved and interviews were conducted on all seven participants sampled. The study revealed that knowledge sharing among staff members play an important role in improving service provision in the library in terms of the provision of accurate and in time services, learning best library practices, avoidance of mistake repetition and solving problems encountered on the job. However, knowledge sharing is not formalised in the library. Therefore, effective knowledge sharing for service provision has not been achieved. The greatest barriers to knowledge sharing for improved service provision in the library are the lack of a knowledge sharing culture, information and communication technological tools and infrastructures and motivation as well as the inferiority and superiority complex among staff. The greatest motivation for the library staff to share knowledge is to improve service provision. The study suggests strategies to encourage knowledge sharing among the staff members in order to improve service provision. These strategies include an adequate reward system, as well as a continuous awareness and appraisal of knowledge sharing. / Information Science / M. Inf. Knowledge Knowledge management Knowledge sharing Service provision Academic library services Academic library staff Library users Academic libraries 027.766936
63	Strategies to facilitate the provision of quality healthcare services in public healthcare facilities in Limpopo Province South Africa Malomane, Elizabeth Lisbeth 04 September 2020 (has links) PhD (Health Studies) / Department of Public Health / Introduction: Quality healthcare provision is a fundamental need in the life of a person since it helps develop a positive self-image. Healthcare has always been an important issue for society, both economically and culturally. Contrary, dissatisfactions and litigations laid by clients/patients and relatives against the government due to poor service provision become unmanageable. The purpose of the study was the development of strategies to facilitate provision of quality healthcare services in public healthcare facilities in Limpopo province, South Africa. Methods: Qualitative and quantitative methods were adopted for the study. Population for the qualitative study was constituted by professional nurses, and stakeholders (Hospital boards and Clinic health Committees) who were, purposively selected from the randomly sampled hospitals and clinics. Focus Group discussion and questionnaires were conducted to collect data. Analysis. The qualitative data was analysed qualitatively. Population for quantitative study consisted of Clients as stakeholders and professional nurses from randomly sampled hospitals and clinics. The qualitative results were used in the development of questions for questionnaire used in the quantitative approach. For the quantitative approach a self-administered questionnaire was used to collect data from the respondents. Data collection was carried out by means of two instruments for clients and professional nurses. Analysis was done using SPSS 25 version with the assistance of a Professional Statistician. The researcher used the Strength, Weaknesses, Opportunities and Threats analysis to develop strategies for enhancing quality healthcare service provision in the Department of health. The interaction between Strengths, Weaknesses, Opportunities and Threats was analysed and used to develop strategies to facilitate provision of quality health care services in public health care facilities in Limpopo Province. Conclusion Findings of this study is expected to inform nursing education and nursing practice to review curricular on what to emphasize when training the nursing students. The findings will also inform senior management when planning for improvement of health care provision improvement. / NRF Health facilities Health service provision Provision of Quality Health Services Strategies 362.104257 Medical care -- South Africa -- Limpopo Public health -- South Africa -- Limpopo Rural health -- South Africa -- Limpopo
64	Strength in a weakened state : interpreting Hizb’allah's experiences as a social movement and governing coalition in Lebanon 1985-2013 Bernhoff, Arthur January 2015 (has links) This study investigates Hizb'allah's successful but competing dual development as an extra-institutional Shi'a social movement and an institutional political party. Hizb'allah has traditionally been studied from the perspective of one of its many natures, such as a social movement, Islamic movement, resistance, or political party, each perspective bringing with it limitations and differing interpretations of its identity, motivations, and success. The motivation behind this research was to seek an interpretation of the movement's development and success that would encompass these multiple natures. Through an interpretation of social movement ‘life-cycles', a social movement ‘development model' is proposed that accounts for contradicting theories on the ‘success' of social movements, interpreting success instead as an ability to exhibit simultaneous institutional and extra-institutional natures. The hypothesis provided in this work is that it is an ability to simultaneously exhibit institutional and extra-institutional natures that can be a source of strength and success for a movement, drawing capital from both while avoiding accountability that typically accompanies institutional politics. This challenges traditional theoretical approaches in terms of linear life-cycles with few paths for the social movement to choose from. In turn, questions arise regarding notions of social movement life-cycles being uni-directional, continuously progressing towards ‘institutionalization' or demise. Ideas of an ‘end-date' or ‘inevitable outcome' of social movements are also confronted. This interdisciplinary study is conducted by means of media, archival, and empirical research (participant observation, interviews, and surveys), focusing on changing constituent perceptions of the movement between 1985 and 2013. It is also argued that Hizb'allah's strength is its ability to draw from both extra-institutional and institutional resources while simultaneously avoiding accountability. However, it was also found that, by forming the 2011 governing coalition, the movement upset this balance by subjecting itself to accountability inherent in governance, in turn leading to ‘schizophrenic behaviour' as Hizb'allah sought to serve conflicting constituent and state interests. The significance of this research is that it not only provides an explanation for Hizb'allah's success, but also provides an interpretation of social movement development that accounts for multi-natured movements. 320.95692
65	Mental health service provision in South Africa and women’s sexual violations against children Papakyriakou, Beba 11 1900 (has links) Mental health services in South Africa and the field of psychology are not keeping up with the changed landscape of child sexual abuse that includes women who perpetrate these violations. New laws have not made a massive impact on out of control behaviours, while the paucity of mental health services for women who sexually violate children is a significant failing in mental health service provision. Exploratory, descriptive research approached the topic from the perspective of the psychology of healing rather than the psychology of wrongdoing. Individual semi-structured interviews were conducted with 38 professionals in relevant fields, purposefully selected in four provinces in South Africa that revealed a lack of knowledge, resources, and funding, as well as gaps in curricula. Some practitioners were willing to work with women who sexually violate children, while others were either unwilling or reluctant to do so for various reasons. Women who sexually violate children are typically not mentally ill but could have mental disorders and lives dominated by dysfunction and trauma. Data were analysed utilising Attride- Stirling’s (2001) thematic networks, while Gannon, Rose, and Ward’s (2008) descriptive model of female sexual offending (DMFSO) provided the theoretical framework. Recommendations include establishing online services to aid perpetrator disclosure and therapeutic interventions, providing individual psychotherapeutic interventions to uncover more than recent trauma, directing donor funding to sex offender programmes, networking among service providers including government agencies, and training those within the mental health services environment and the criminal justice system. Furthermore, mental health and relevant medical practitioners need to ensure comfort with their sexuality and to resolve their psychological blind spots before offering psychotherapeutic interventions to women who sexually violate children. / Psychology / Ph. D. (Psychology) Adult female child sex offender Adult female perpetrator Attride-Stirling thematic networks Child sexual abuse Mental health service provision Sexual violation South Africa Women who sexually violate children 364.153082
66	Resources as predictors of service provision in Gauteng Provincial Government (GPG) libraries Mohlakwana, Dibuleng Elizabeth January 2021 (has links) The scarcity of financial resources often poses challenges for organisations in both the private and the public sector, which require productive (tangible) resources, in order to thrive. Organisations are developing innovative and cost-effective methods to secure productive resources that are needed to drive performance. Special libraries in the public sector face the same pressures that resulted in some of them being overwhelmed by poor resources. The purpose of the study is to determine the levels of resources available to the libraries in the Gauteng Provincial Government (GPG) and the extent to which tangible resources can predict information service provision in GPG libraries. The theory of the firm and the resource-based view (RBV) theory were used as theoretical framework to support the study. The study addresses the identified gap of resource adequacy in special libraries by measuring adequacy from the perspective of those responsible for exploiting the resources, instead of the library services (the output) and library users. This approach differs from those in similar studies, which measured adequacy from the perspective of consumers. The study adopted a positivist philosophical assumption, using a quantitative research approach, with questionnaires and interviews as the data collection tools. The population of the study involves all the library officials of the libraries in Gauteng Provincial Government departments, including management. Due to the nature and size of the target population, there was no need for sampling. A total of 30 respondents for both quantitative and qualitative data, participated in the study. In order to achieve acceptable levels of validity of collected and analysed data, the face validity method was used, whereas the representative reliability method was used to ensure reliability and consistency of the measuring instruments. Mean and standard deviation, multiple regression and Pearson’s product moment correlation coefficient analyses on quantitative data was conducted by using the data analysis tool Statistical Software for Social Sciences (SPSS). Atlas Ti was used to analyse the qualitative data collected. No major limitations were identified. The study found the level of physical, financial, ICT-based resources and staff development and training in the GPG libraries to be low, similarly the level of information services provided was found to be low. The resources were found to have predictive value on one another, but not on information services. Furthermore, the study did find a positive and strong relationship between resources and services at GPG libraries. The study recommended a resourcing model that is based on the collaborative consumption/sharing economy concept and principles. / Information Science / D. Phil (Information Science) Special libraries Gauteng Provincial Government libraries Information services Library resources Resourcing model Service provision Predictors Resource based view Theory of the firm 027.4096822 Information services -- Use studies
67	Clients' Service Expectations and Practitioners' Treatment Recommendations in Veterinary Oncology Stoewen, Debbie Lynn 18 May 2012 (has links) Service provision in veterinary oncology in Ontario was examined using a mixed methods approach. First, an interview-based qualitative study explored the service expectations of oncology clients at a tertiary referral centre. Next, a survey-based quantitative study established an understanding of oncology service in primary care practice and investigated the treatment recommendations of practitioners for dogs diagnosed with cancer. The first study, which involved 30 individual and dyadic interviews, identified “uncertainty” (attributable to the unpredictable nature of cancer and its treatment) as an overarching psychological feature of clients’ experience. Consequently, “the communication of information” (both content and process) was the foremost service expectation. For clients, it enabled confidence in the service, the ability to make informed patient care decisions, and preparedness for the potential outcomes of those decisions; it also contributed to creating a humanistic environment, which enhanced client resiliency. Findings suggest that services can support client efforts to manage uncertainty through strategic design and delivery of service, and incorporate intentional communication strategies to support clients’ psychological fortitude in managing the cancer journey. The second study, a vignette-based survey of primary care practitioners across Ontario (N=1071) which investigated veterinarian decision-making in relation to oncology care, determined that 56% of practitioners recommended referral as their first choice of intervention, while 28% recommended palliative care, 13% in-clinic treatment, and 3% euthanasia. Recommendations were associated with patient, client and veterinarian factors. Specifically, referral and treatment were recommended for younger dogs, healthier dogs, and dogs with lymphoma versus osteosarcoma; for strongly bonded clients, and financially secure clients; and by veterinarians who graduated from a North American college, had experience with treating cancer, felt confident in the referral centre, and believed treatment was worthwhile, with variation in relation to practitioner gender and the type of medicine practiced. The human-animal bond appeared to be the primary factor associated with practitioners’ advocacy for quality of medical care for patients. Through a blend of qualitative and quantitative methodologies, this thesis contributes to the evidence upon which best practices may be built so as to enhance the quality of patient and client care in veterinary oncology. / Ontario Veterinary College Pet Trust Fund 049406 and 049854 client expectations treatment recommendations veterinary oncology practitioner service expectations qualitative research quantitative research thematic analysis vignette-based vignette-based inquiry full factorial experiment vignette-based research specialty oncology service primary care practice veterinary client logistic regression analysis uncertainty client uncertainty interview cancer cancer care canine cancer lymphoma osteosarcoma veterinary communication communication communication skills information content and process veterinary cancer care Ontario survey questionnaire referral euthanasia in-clinic treatment palliative care quality of care quality of medical care illness uncertainty service provision oncology epidemiology tertiary referral centre social epidemilogy veterinary epidemiology client well-being human-animal bond practitioner attitude best practice information preferences preparatory information cancer journey communication process continuity of care clinical decision making decision making practice variation adaptation

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