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1	Digitally-enabled service transformation in the public sector: The lure of institutional pressure and strategic response towards change Weerakkody, Vishanth J.P., Omar, Amizan, El-Haddadeh, R., Al-Busaidy, M. 11 March 2016 (has links) No / Digitally-Enabled Service Transformation (DEST) projects in public sector institutions are viewed as a choice of strategic response towards changes in policy. Such transformation can destruct institutional stability and legitimacy and result in failure if the complex institutional setting of the public sector is not comprehended in the change-institutionalisation effort. Through a multiple case enquiry, this study examines how institutional pressures contribute towards the emergence of DEST in public agencies and how newly introduced transformation is implemented and diffused within the institutional setting. The findings highlight that as a form of technology driven change, DEST is characterised and shaped dominantly by continuous interplay with institutional elements and the impact of these interactions define the institutionalisation, deinstitutionalisation and re-institutionalisation of DEST. Ability to recognise such stages and provide the required support will determine a public institution's ability to effectively manage DEST and attain its strategic goals. Public sector Service transformation Institutional theory Digital government Organisational change
2	Civil service transformation in South Africa : a case study of the Northern Province Marule, Alpheus Lesola January 2000 (has links) Thesis (M. Admin.) -- University of Limpopo, 2000 / Refer to document Civil service transformation 351.6825 Civil service - South Africa - Limpopo South Africa - Politics and government
3	Organisational culture and transformation : the role of the Department of Public Service and Administration Clapper, Valiant Abel 11 1900 (has links) D. Admin. (Public Administration) Organisational culture Public service transformation Maternal holding culture Interpretive schemes Logics of action Second order ·change Sub-cultures Organisational climate Basic assumptions Values Artefacts 352.3670968 Organizational change -- South Africa. Corporate culture -- South Africa Civil service reform -- South Africa
4	Organisational culture and transformation : the role of the Department of Public Service and Administration Clapper, Valiant Abel 11 1900 (has links) D. Admin. (Public Administration) Organisational culture Public service transformation Maternal holding culture Interpretive schemes Logics of action Second order ·change Sub-cultures Organisational climate Basic assumptions Values Artefacts 352.3670968 Organizational change -- South Africa. Corporate culture -- South Africa Civil service reform -- South Africa

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