Thesis (MTech (Business Administration))--Cape Peninsula University of Technology, 2018. / The purpose of this study was to determine the influence of internal controls on sustainability of small and medium enterprises (SMEs) in Harare’s Central Business District (CBD), Zimbabwe. The question at the core of this research is: to what extent do internal controls influence the sustainability of SMEs in Harare’s Central Business District, Zimbabwe. SMEs are perceived to be of paramount importance for the economic affluence of countries the world over, mainly because of their pronounced benefaction and contribution to livelihoods of the dwellers of a country and the gross domestic product (GDP). SMEs have been credited for playing a leading role when it comes to innovation, significant export revenue, custom-suited goods, services provision to society, employment opportunities, and social contribution. This can also be attributed to SMEs operating in Zimbabwe despite the volatility of the Zimbabwean economy. The Zimbabwean business environment, in general, is constantly changing. The changes can be attributed to an eruptive economic environment and unstable political atmosphere. The resultant effect is the departure of larger businesses and investors from the country. Generally, this leaves a great opportunity for SMEs not to be subjected to stiff competition from larger businesses. SMEs are indeed enjoying this space, braving the conditions to start up; however, their operations are short-lived. For SMEs to brave the fortuity of such an unpredictable environment, a system of internal controls must be in place. Research has placed emphasis on internal controls and sustainability of large organisations, while little to no attention has been given to SMEs. The little research on internal controls and sustainability in the context of SMEs has mostly been done in developed countries. Despite this, internal controls and sustainability have not been extensively implemented in the context of developing countries. The need to determine the influence of internal controls on sustainability of SMEs underlines this research. This report adopted a positivist philosophy that entailed utilizing a survey questionnaire to collect data from 150 SMEs operating in Harare’s CBD, Zimbabwe. The sample was further split into Active SMEs and Dormant SMEs (the control group). Data were analysed through Statistical Package for the Social Sciences (SPSS) Version 25 to spawn statistical and descriptive results. To determine reliability of data, Cronbach’s alpha value was employed. The results indicate SMEs are not implementing controls as they ought to and those SMEs that have controls in place do not ensure that they are adhered to effectively and efficiently in order for them to achieve their desired objectives.

This study to meant to determine the extent to which the Zimbabwean women in the small-scale business sector depended on their social capital to make it. The primary question of the study was: What is the significance of social capital in determining the success or failure of women’s businesses in Zimbabwe? Methodologically, the study followed the constructivist approach, which aimed at obtaining detailed and thick in-depth descriptions from the women who are socially a vulnerable group. It followed the qualitative research design; whose characteristics were dependence on the narratives of the discussants to explain phenomena. Non-probability sampling was preferred, and the sampling techniques used were mainly purposive. The sample comprised 21 participants, drawn from a population of women in small scale businesses in Glen Norah A, Glen View 1 and Highfield in Harare. The researcher used focus group discussions and individual interviews for data collection. Data was analysed thematically. The key findings were that women were dependent on their bonding and linking social capital to succeed (or fail) in business. Thus, such findings constitute some of the major contributions of the study to the commonwealth of knowledge. In particular one contribution is that women’s business development in the small-scale informal sector follows a particular lifecycle where different types of social capital are required. The findings led to the recommendations that women must be recognized as key players in economic development, and should be assisted at nascent stages so that their participation in economic development can be more robust and visible. / Sociology / D. Litt. et Phil. (Sociology)