This report discusses the ambition of EDF, a French electricity provider, to offer new services to its customers. With the emergence of the smart grid that will be operational in 2020 in France, there are several opportunities that have to be taken. One of them is to be able to offer a suitable monitoring system to its customer. This study tried to emphasize the important aspects and features that are required in such a system. Several solutions that are currently being commercialized in France have been analyzed. A grading has been made according to the technical functionalities and the business models have been analyzed.  Recommendations for EDF have also been made in order to help the company to choose the right monitoring system.