M.A. (Social Work) / In terms of recent changes in Government policy, the posts of social workers are currently being subsidised on the basis of the effectiveness of the service programmes conducted by welfare organisations. Consequently, programme evaluation has lately become the subject of increasing attention. An increased sense of responsibility and an awareness of a need for greater efficiency and cost effectiveness is emerging. This suggests a need for a scientifically based evaluation process i.e. programme evaluation with a view to improving existing programmes or developing new programmes. However uncertainty prevails in welfare organisations with regard to the nature and content of programmes and consequently where and when programme evaluation should be applied. In order to verify this impression, questionnaires were mailed to welfare organisations in Johannesburg who are members of the Family care Liason Committee. A sampling group of five directors, seven supervisors and ten social workers, based on nonprobability quota sampling, were identified. A response of three directors, four supervisors and seven social workers were received and after the results were analysed a verification of the impression, that uncertainty prevails in welfare organisations with regard to programme evaluation, could be noted. Programme evaluation would therefore be less likely utilised in social work as a method and model in rendering services unless the uncertainty is minimised and an atmosphere is created in which social workers will want to apply programme evaluation.

After nine years of working in the field of social work, this including counselling, training and supervision, the researcher became aware of the need to develop a tool by which social workers could identify how they work. This study is for the social workers. It will review theory and techniques and then will go one step further. It will offer a new product to the social worker, a product whereby he or she can internally reflect on, investigate, argue about, integrate and finally, within the relationship the social worker has with his or her own working self, developed a personal practice model. Developmental research was selected as the research design. The tool to achieve the goal of developing a personal practice model was a workshop. A pilot study was undertaken at Family Life Centre. / Social Work / M.A. (Social Science (Mental Health))

After nine years of working in the field of social work, this including counselling, training and supervision, the researcher became aware of the need to develop a tool by which social workers could identify how they work. This study is for the social workers. It will review theory and techniques and then will go one step further. It will offer a new product to the social worker, a product whereby he or she can internally reflect on, investigate, argue about, integrate and finally, within the relationship the social worker has with his or her own working self, developed a personal practice model. Developmental research was selected as the research design. The tool to achieve the goal of developing a personal practice model was a workshop. A pilot study was undertaken at Family Life Centre. / Social Work / M.A. (Social Science (Mental Health))

In this exploratory study, several conditions are identified as facilitative to a mandate of accountability to the welfare service users premised on a social process of cooperative inquiry. Firstly, constructive pressure from an extraneous surveillance power is necessary to instigate the structural inclusion of the welfare service users, without which the prevalent power asymmetry between the welfare service users and the professional service providers cannot be easily rocked. Secondly, enhanced social encounter and sustained interaction between the welfare service users and the service providers is the basis for emergent trust and alliance facilitative to an eventual power sharing that a mandate of accountability to the welfare service users demands. Thirdly, an ideological allegiance to the liberatory orientation of social work professionalism is imperative to nurturing the service providers' political commitment to the course of partnership with the service-using principal that a mandate of accountability to them requires. Realization of the service providers' accountability to the welfare service users invariably lies in the dialectic interaction between managerialism and professionalism. / Meanwhile, the study identifies different manifestation of the user involvement rhetoric between service units serving the elderly and the disabled persons (the "frail" group) and those serving clienteles with psychosocial or moral deficiency (the "deviant" group). It is the contention of this thesis that the greater strength and wider scope of user involvement as featured in the institutional structure of service units in the "frail" group does not necessarily correspond to a state of power symmetry that allows authentic argumentation between the professional service providers and the welfare service users in their discursive encounter. Given the multifarious strategies enabling the service providers to exert control over the welfare service users, the service providers' attitude in their relationship with the welfare service users is crucial for effecting change in the prevailing power position of the welfare service users. Materialization of a mandate of accountability to the welfare service users is hence premised on the prevalence of a cultural code that can embrace a more egalitarian relationship with the welfare service users among the service providers. / The last decades have seen a wide-reaching quest for reforms in the Hong Kong public sector. Among the multifarious managerial changes imposed on the Hong Kong welfare sector, the Service Performance Monitoring System instigated in 1999 embraces the irrefutable rhetoric of accountability that subjugates welfare service units in Hong Kong to a renewed mandate of managerial control premised on performance measurement and the enhanced involvement of the welfare service users. It is this policy context that revitalizes the user participation ethos that the profession of social work has always been supporting. By the mixed methodology of survey and case study, the research on which this thesis is based endeavours to locate the structural properties of the commonly incepted user involvement mechanism among the Hong Kong welfare service units, and to discern the processual dynamics in the discursive space enabled by the structural inclusion of the welfare service users. This is meant to advance our understanding on the ways by which user involvement enables a mandate of accountability premised on a cooperative inquiry with the welfare service users. / The study identifies a generally limited strength and scope in the user involvement initiatives adopted by the welfare service units. The discursive encounter between the service-using principal and the service-providing agent was also fused with tension. The tension was manifested in the service providers' unease at the accountability discourse, which legitimized the authority of the welfare service users in the management structure of the service units. In a service environment where the managerial discourse and the professional discourse used to compete for dominance, both the managerialist and professional tenets were employed by the service-providing informants to confront the tension and neutralize the implied power of the welfare service users, however meager it was. Whilst structural inclusion of the service users is a necessary condition for tackling the management risk arising from necessary entrustment to the service-providing agent, this thesis contends that structural re-engineering by itself is insufficient to ensure the advancement of the service-using principal's influence in their accountability relationship with the professional service providers. / Leung Tse Fong, Terry. / "November 2005." / Adviser: Bong-ho Mok. / Source: Dissertation Abstracts International, Volume: 67-11, Section: A, page: 4336. / Thesis (Ph.D.)--Chinese University of Hong Kong, 2005. / Includes bibliographical references (p. 301-315). / Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Electronic reproduction. [Ann Arbor, MI] : ProQuest Information and Learning, [200-] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Electronic reproduction. Ann Arbor, MI : ProQuest Information and Learning Company, [200-] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Abstracts in English and Chinese. / School code: 1307.

Thesis (M.S.W.)--University of Hong Kong, 1984.

This study focused on the association between clients satisfaction with services and the length of time utilizing them. The participants surveyed within this study were from surrounding communities of Central City Lutheran Mission (CCLM) in San Bernardino.

The thesis focuses on specification of intercultural social work, using the example of social service provided by the Residential Centre in Kostelec nad Orlici and the position of Mongolian applicants for international protection. In theoretical part the question of intercultural social work from a perspective of social worker is discussed - philosophical base is stated, scientific findings concerning selected subject are gathered, the situation of Mongolian migrants and the social service is described. Empirical part addresses the client's perception of social service. Using the method of in-depth interviews the research aims to find out how the Mongolian clients understand the social service provided by the Residential Centre Kostelec, whether they claim it useful and whether they see any difficulties in getting use of such service. Some of the insufficiency of provided social service is pointed out and therefore some appropriate arrangements are suggested at the end.

The thesis discusses the conditions of admission assessment of the applicants to a social service home for the elderly . This work compares how 35 selected services home for the elderly provided by the selection of new user requirements with respect to their procedure. The thesis explains the sub concepts such as old age, quality of life, the role of the family in relation to the elderly, social work with the elderly , social service home for the elderly , the role of social worker. The research part consists of an analysis of requests for provision of social services , their attachments and general legislative documents relating to the provision of social services and the selection of a new applicant. Work also focuses on the registration of social services . Last but not least is about ethical aspects related to the selection of a new user.

The diploma thesis topic is an impact analysis of how social services affects clients of community living for disabled people. The main goal of this thesis is to answer a question whether the social service leads to decrease of its range. The clients sample of 12 was selected from those who use the service longest. The data analysis of individual service records complemented with qualitative quality available data confirmed the assumed hypothesis. The initial hypothesis assumed that 80% of clients who use the community living for disabled people the longest lead to decreased the need of provided services. The secondary goal of this thesis is to suggest options how to improve the efficiency of provided services to the service providers. This has been accomplished by focus group survey This investigation has led to two proposals for increasing the efficiency of the services provided. Keywords:

The effort of this research was focused on the assessment of the implementation process of the Hands off our Children parental guidance programme by social workers in the Western Cape during 2005. This could be seen as an evaluation of the programme in order to adjust it for future implementation. The objective of this research was to explore the application, experience and implementation of the programme by social workers in the Western Cape. The universe in this study was all social workers that did the training in the HOOC parental guidance programme in the Western Cape. In this study the population was social workers that implemented the HOOC parental guidance programme training in the work place. Participants were selected until saturation of data was reached. The method used in selecting the participants was non-probability sampling. With-in non-probability sampling purposive sampling was used. Conclusions and recommendations on the programme were made in order to empower the Department of Community safety to implement a more effective and streamline project in the future. / Social Work / M.Diac. (Play Therapy)