Violence against women is a global phenomenon and it has over the past three decades occupied a central position in international discourse. Despite the extensive literature, little has been documented about the social support services offered to the abused women in shelters. A qualitative research approach was employed in this study to explore, describe, and contextualise the experiences and challenges of social workers in the social support services rendered to abused women in shelters. The participants were selected using purposive sampling, and semi-structured interviews were conducted with social workers involved in rendering services to abused women in shelters in Gauteng. Ethical issues were taken into consideration. Data were analysed using Tesch’s eight steps (in Creswell, 2009) and verified using Guba and Lincoln’s model (in Krefting, 2003) to test the trustworthiness of the data. The key findings of the study highlight the important role that social workers who provide social services to abused women in shelters play in the process of empowerment and protection of these women, who benefit from the social support service programmes that the shelters render on a daily basis. These findings also reveal that due to limited resources, the social workers cannot provide these social support services effectively without assistance. This study also reflects the need for a multidisciplinary approach, and emphasises the need for other stakeholders such as the SAPS, Health, Home Affairs, Department of Social Development, and the embassies of foreign countries to play a more significant role within the sheltering services in order to provide a comprehensive service to abused women. It is clear that social workers have limited professional support and experience many challenges in rendering social services. / Social Work / M.S.W. (Social Work)

The purpose of the study was to investigate the services provided by the Bhambayi Drop-In Centre in Inanda, KwaZulu-Natal for orphans and vulnerable children (OVCs). Qualitative research design and in-depth interviews with key informants and foster parents of the OVCs were conducted. The study found that the services which are provided by the Centre enabled the orphans and vulnerable children to enjoy life as normally as possible and to experience life meaningfully. As beneficiaries of the Bhambayi Drop-In Centre the children had access to education and two meals per day. Beyond meeting such basic needs, the study also found that Centre instilled a sense of belonging and community in the children. Access to social grants enabled the children’s basic needs to be met. In addition foster parents played a crucial role in taking care of orphans and vulnerable children. / Health Studies / M.A. (Social Behaviour Studies in HIV/AIDS)

The purpose of the study was to investigate the services provided by the Bhambayi Drop-In Centre in Inanda, KwaZulu-Natal for orphans and vulnerable children (OVCs). Qualitative research design and in-depth interviews with key informants and foster parents of the OVCs were conducted. The study found that the services which are provided by the Centre enabled the orphans and vulnerable children to enjoy life as normally as possible and to experience life meaningfully. As beneficiaries of the Bhambayi Drop-In Centre the children had access to education and two meals per day. Beyond meeting such basic needs, the study also found that Centre instilled a sense of belonging and community in the children. Access to social grants enabled the children’s basic needs to be met. In addition foster parents played a crucial role in taking care of orphans and vulnerable children. / Health Studies / M.A. (Social Behaviour Studies in HIV/AIDS)