by Fung Cheung Tim. / Thesis (M.Phil.)--Chinese University of Hong Kong, 1994. / Includes bibliographical references (leaves 81-84). / Chapter Chapter I --- Introduction --- p.1-3 / Chapter Chapter II --- Rationale for the Study --- p.4-8 / Chapter Chapter III --- Literature Review / Communication and its Process in Organizations --- p.9-17 / The Concept of Organizational Communication --- p.20-24 / Upward Communication --- p.24-30 / Timeliness of Information --- p.30-31 / Organizational Communication Relationship --- p.31-34 / Job Satisfaction --- p.34-37 / The Relationship between Upward Communication and Job Satisfaction --- p.37-39 / Chapter Chapter IV --- Conceptual Framework --- p.40-44 / Chapter Chapter V --- Research Methodology / Sampling Design --- p.45-47 / Measuring Instruments --- p.47-53 / Method of Data Analysis --- p.53-55 / Chapter Chapter VI --- Findings / Characteristics of the Respondents --- p.56-57 / Job Satisfaction among Outreaching Social Workers in Hong Kong --- p.57-59 / "Upward Communication, Organizational Communication and Timeliness of Information Perceived by Outreaching Social Workers" --- p.59-61 / The Influence of Upward Communication on Job Satisfaction --- p.61-66 / The Association between Organizational Communication and Job Satisfaction: A Multiple Regression Analysis --- p.65-73 / Chapter Chapter VII --- Summary and Conclusion / Summary of Major Findings --- p.74-75 / Conclusion --- p.76-79 / Limitations of the Study --- p.80 / Bibliography --- p.8184 / Appendix A --- p.85 / Appendix B --- p.86-93