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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Oral Communication in Genre Theory and Software Development Workplaces

Cootey, Jason L. 01 May 2014 (has links)
My dissertation defines how software developers have abandoned traditional documentation practices for other kinds of media that work better in their workplace practices. Ultimately, even though other media like white boards, sticky notes, and “oral communication” are vastly different than traditional, written software documentation, they match the fast paced, decision-making situations of contemporary developer communities. I focus particularly on oral communication because it is the most unacceptable means to “document,” according to traditional standards. I use North American Genre Theory to describe those decision-making situations contemporary developers and note how the theory does not account for all the documentation I expect to find. Via several projects and interviews I confirm that oral communication is a new means of “documentation” and reconciles North American Genre Theory.

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