The title: The communicative stratégy of F2 fitness center in Strakonice The aim: The main aim of this diploma thesis is to propose new measures of the communication strategy for the following years. To obtain the data, there will be an analysis of the current communication strategy and the related awareness of population of Strakonice in terms of F2 fitness center in Strakonice. Methods: In this diploma thesis, methods in both qualitative and quantitative research were used. In terms of qualitative research, there were interviews (structured interview according to instructions) with the head of the fitness center and participating observations at F2 fitness center. Quantitative research was used mainly for the method of personal interviewing the individual respondents. The total number of respondents interviewed is 211. Results: The result of the diploma thesis is the proposal of new measures regarding the communication strategy of F2 fitness center in Strakonice. The measures contain some novelty in the field of modern communication that F2 did not have at the time of writing this work. This primarily concerns digital marketing, involving social networks focusing on PPC and CPM advertisement and their mutual interconnection between individual accounts. New measures also include the use of other...

Darbo objektas – sporto ir sveikatingumo centrų paslaugų kokybės tyrimo galimybių studija. Sporto ir sveikatingumo centrų teikiamų paslaugų kokybė pripažinta vienu iš esminių elementų, turinčių įtaką lankytojų išsaugojimui bei įmonės pelningumo didinimui. Paslaugos kokybės vertinimo modelių taikymas galimas tik įvertinus tinkamumą konkrečiai sričiai: sveikatos, sporto, fizinio aktyvumo, laisvalaikio ir kita. Darbo tikslas – išanalizavus paslaugų kokybės tyrimų metodus, parengti jų taikymo galimybių studiją ir pritaikyti tinkamiausią modelį Lietuvos sporto ir sveikatingumo centrų paslaugų kokybės tyrimui. Darbo uždaviniai: 1. Atlikti paslaugų kokybės sampratų analizę ir parinkti koncepciją galimybių studijai. 2. Atlikus paslaugų kokybės vertinimo modelių bei tyrimo metodų analizę, parengti paslaugos kokybės modelio metodiką sporto ir sveikatingumo centrų paslaugos kokybei tirti. Darbo konceptualų pagrindą sudaro paslaugų kokybės modelių vertinimas. Tyrimas buvo atliekamas taikant ekspertų apklausos metodą, apklausiant 5 respondentus. Tyrimo empiriniams duomenims rinkti buvo sudarytos nestandartizuotos anketos, t.y. anketos ekspertams. Anketos parengtos remiantis darbo teorinėje dalyje minimais darbais. Atlikus paslaugų kokybės modelių analizę bei ekspertams įvertinus SERVQUAL, SQAS ir QUESC paslaugų kokybės modelių metodikos kriterijus, jų komponentus, parengėme paslaugų kokybės modelio anketą, kurią sudaro 8 kriterijai: „Personalas“, „Aplinka“, „Įrenginiai“, „Programa“... [toliau žr. visą tekstą] / Work item - of sports and health centers in service quality research, a feasibility study. Sports and health centers in the quality of services provided is one of the key elements influencing the visitors and for the company to increase profitability. Service quality evaluation models for the assessment is only possible relevance of a particular area of health, sport, physical activity, recreation and more. The objective - the analysis of the quality of research methods, to prepare their applications for a feasibility study and adapt the best model of our country's sports and health centers in the quality of service testing. Examine the quality of service models, and objectively evaluate each model, the concept, its advantages and disadvantages. Work tasks: 1. To perform the service quality of the analysis and selection of the concept of a feasibility study. 2. Make the quality of service evaluation models and methods of analysis of the study, to develop the service quality model, a methodology to investigate the quality of the service. Conceptual work is based on the quality of service evaluation models. The study was carried out by experts, the survey method, interviewing respondents, 5. The study to collect empirical data were not standardized questionnaire consisting of questionnaires to experts. Profiles developed on the basis of the theoretical work of work. After the service quality models, expert analysis and assessment of SERVQUAL, SQAS and QUESC service quality... [to full text]

This diploma thesis describes the phenomenon of fitness through the gender perspective. The research took place in the environment of a particular fitness center. The space of the gym and the visitors' behavior were observed through the participating observation and semi- structured interviews. It was explored how a specific activity helps to form the identity of the trainees and how the relationships between them are created. This thesis analysis the rules according to which people behave in the given environment of the gym. It represents the gym as an environment that preserves the dominant concepts of masculinities and femininities on the one hand, but on the other hand visitors of the gym are allowed to disrupt the gender order by non-stereotypical behavior in certain situations. It was found out that attending a fitness center affects and disciplines the lives of trainees outside the gym.