As the world is increasingly dependent on energy for the economic and social development and China’s Total Net Electricity Generation （TNEG） has remained the highest since 1996 due to its rapid economic growth, it is important to closely examine the operations of China’s electric power market, particularly the State Grid Corporation of China (SGCC) since it is the largest Electric Power Grid Operator (EPGO) in both China and the world. This research has addressed the problem and the urgent needs for the development of a sound framework and methodology for the effective regulation and optimization of the operations and quality management of the SGCC. Based on the critical literature review, the aspects and steps of the solution to the problem have been progressively presented. Firstly, a Country Wealth (CW) curve has been developed to characterize electricity generation in terms of TNEG, with China’s unique position identified. Further, the data has clearly indicated that China’s TNEG has also been closely correlated with the economic growth and the carbon emissions during the 30 years period of 1980-2010. Secondly, compared with the Equilibrium Energy Regulation Model, there are clear deficiencies and problems with the current regulation of China’s electric power market. The improvements in the integration of regulation strategies and the formation of one single effective regulator have been identified and proposed. Thirdly, a uniform regulation structure and framework based on fractal theory and QFD (quality function deployment) has been developed to integrate the existing and future electric power strategies, including smart grid strategy and sustainable development strategy(etc.). Through the use of QFD, the EPGO (SGCC) functions and operations can be prioritized and appropriately designed. Finally, the QFD methodology has been extended to achieve the optimization of quality and service operations given the target cost of the business processes. The methodology can be applied to both business and technical processes of the EPGOs since quality may be interpreted as a total quality involving the needs and expectations of various customers or stakeholders.

<p>Corporate social responsibility (CSR) has emerged as a global trend in different countries with diverse policy, culture, and CSR perspective and development level. Thus, we want to analysis CSR in different business environments and find out the gap they have. That is the original idea of our research.</p><p>This research mainly locates in Sweden and China, by comparing the temporal CSR development in a Swedish and a Chinese company—Sandvik and State Grid Corporation of China, the former as the advanced pioneer, and the latter as the dynamic learner, to gain an insight of the adaptability and feasibility of CSR in different business environments and countries.</p><p>The thesis is based on case study and interview, and literature review. The method content analysis is applied when processing the data into figures. Besides, the 3C-SR model and Responsible Competitiveness Index (RCI) are adopted as the analysis model.</p><p>The findings show that CSR is adaptable and feasible in whatever countries and business environments. Also, its core value and regulate guidelines are not changed, but the focal point in each stage of implementation will vary. In fact, CSR is not the ultimate goal, it’s a formula for transforming Responsible Competitiveness to a soft competence, lending the company to achieve sustainability. After the study, some recommendations and further study questions are given.</p>

Corporate social responsibility (CSR) has emerged as a global trend in different countries with diverse policy, culture, and CSR perspective and development level. Thus, we want to analysis CSR in different business environments and find out the gap they have. That is the original idea of our research. This research mainly locates in Sweden and China, by comparing the temporal CSR development in a Swedish and a Chinese company—Sandvik and State Grid Corporation of China, the former as the advanced pioneer, and the latter as the dynamic learner, to gain an insight of the adaptability and feasibility of CSR in different business environments and countries. The thesis is based on case study and interview, and literature review. The method content analysis is applied when processing the data into figures. Besides, the 3C-SR model and Responsible Competitiveness Index (RCI) are adopted as the analysis model. The findings show that CSR is adaptable and feasible in whatever countries and business environments. Also, its core value and regulate guidelines are not changed, but the focal point in each stage of implementation will vary. In fact, CSR is not the ultimate goal, it’s a formula for transforming Responsible Competitiveness to a soft competence, lending the company to achieve sustainability. After the study, some recommendations and further study questions are given.