A survey on the quality of service provided by state laboratories in the Limpopo Province was conducted during the period 2000 2002. The focus was on accuracy and precision. The service quality evaluation was based on standard deviation index, % deviation and % clinically rejectable results. The scores obtained were evaluated in terms of internationally pre determined cut off limits. Education and training were cited by 97% of the interviewees as the major contributory factors to the poor performance. Subsequent to the discussion, a course in quality assurance was designed, presented and evaluated, as above. Although the post intervention performance results did not meet the international performance standard at the given time yet; they were much closer to norm and significantly better than the pre course performance results. The conclusion is that newly designed course will contribute in reaching the international cut off standard for clinical laborato ries.