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Subscription Services in the Fashion Industry : a Quantitative Approach on Consumers' PerspectiveSvensson, Kajsa, Hölder, Sabrina January 2016 (has links)
Individualisation and digitalisation are increasing in importance which leads to a change in the society, affecting consumers’ behaviour and needs. This change results in consumers desiring an individualised consumption experience with additional services that fashion companies should consider in order to stay relevant. This development opens up for new opportunities regarding business models such as the business model of subscription services. The identified gap in the academic literature of subscription services lies in the application of this business model to the fashion industry. Non-academic articles about fashion subscription services were found but often from the industries’ point of view rather than from the consumers’ point of view. Thus, the purpose of this study is to investigate the consumers’ perspective on fashion subscription services and what underlying reasons there might be for these perspectives. The study is of quantitative nature with theories regarding subscription services, consumer behaviour and fashion forming the research questions and thus the research. Data was collected by an online questionnaire to gain insight on respondents’ perspectives on fashion subscription services which was used as descriptive empiricism, tested for correlations and discussed in line with the theories. The study shows that there are correlations between the theories and the respondents’ interest in fashion subscription services, but the interest cannot be explained by each of the theories separately. However, by looking into different affecting factors, suggestions of underlying reasons are offered by this study.
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Customer Retention in OTT Subscription Services : Beyond the Content, Toward Improved Strategies for Enhancing Customer SatisfactionBokström, Victor, Eriksson, Elin January 2023 (has links)
No description available.
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Možnosti využití nástrojů digitálního marketingu v hudebním průmyslu / Use of digital marketing tools in the music industryŠtěpánková, Lucie January 2014 (has links)
The thesis titled "Use of digital marketing tools in the music industry" focuses on digital marketing and digital music and their mutual relationship. The aim is to describe the possibilities of digital marketing in today's music industry and explore the hypothesis that the Internet and digital music fundamentally affect modern music industry and thus the marketing of music artists and their work. The first part describes the transformation of the Internet into its present form. It also describes digital marketing, its history, tools and significant trends. The second defines the music industry and explain its structure and the change, which it is currently undergoing, due to the advent of digital music. The third part presents the analysis of individual digital music distribution and marketing tools.
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No time to prepare? : A qualitative study of young adults in Sweden and their requested experiences with meal-kit subscription services.Kristersson, Daniel, Moberg, Sarah January 2021 (has links)
This thesis establishes that the knowledge is limited in customer experience and meal-kit subscriptions written from a business perspective. The current coronavirus pandemic has contributed to a rapid surge for an industry already expected to take more significant portions of the global food market. In conjunction with an attractive business model and increasing competition, there are reasons to believe that a positive customer experience will be of the highest importance for the future of meal-kit subscriptions. The research has chosen the segment of young adults to demonstrate areas for companies to improve. The findings will eventually present solutions for companies to reach a highly desired customer segment before the competitors. Furthermore, the research summarizes how companies can develop the customer experience based on consumer values.
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