Thesis (M.S.)--Virginia Polytechnic Institute and State University, 1993. / Abstract. Includes bibliographical references (leaves 51-55). Also available via the Internet.

Thesis (M.S.)--West Virginia University, Morgantown, 1997. / eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references.

The study is about evaluating supervisor performance at Transnet Port Terminals (TPT) and the impact it has in the business world in general. The aim of the study was to evaluate the quality of supervisors at Transnet Port Terminals (TPT) in the Eastern Cape. The sample size of 43 supervisors working at TPT from different departments like operations, planning, key accounts and procurement participated in the study. The sampled supervisors are between the ages of 20 and 59 years and was composed of females and predominantly males. The data was gathered through a questionnaire that was designed particularly to address the lack of quality of supervisory support at TPT. The response from respondents were tied to themes that were constructed, which are: (a) organisational goals; vision and management competencies; (b) communication; (c) performance cycle-setting of goals; (d) supervisor/supervisee performance conversation; and (e) supervisory development programme. The literature gathered and deliberated on in the literature review emanate from different authors in the form of books, journals and treatises. The empirical results were linked to theories gathered from different authors. Research findings were used to curb the issues identified, which will be beneficial to both TPT and its employees. The recommendations were submitted to the company to look at developing an in-house supervisory programme, capacity building internally and creating platforms for effective communication.

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Thesis (Ph. D.)--University of Wisconsin, 1962. / Extension Repository Collection. Typescript (carbon copy). Includes autobiographical sketch of author. eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references (leaves 132-140).

Research indicates that supportive supervision, particularly work-family specific supervision, is key to reducing employees' work-family conflict (Allen, 2001; Eby et al., 2005; Thomas & Ganster, 1995). However, little research has examined the factors that contribute to supervisors' willingness or ability to provide this support. This study examined how supervisor job stress and perceptions of work-family climate influenced employee ratings of Family-Supportive Supervisor Behaviors (FSSB) using previously-collected data from a mid-western grocery chain. It was hypothesized that supervisor job stressors would impact FSSB, supervisor perception of work-family climate would impact FSSB, and the interaction of stressors and climate would impact FSSB. None of the hypotheses were supported. Potential explanations and directions for future research are discussed.

There is a growing awareness that informal supports such as family-supportive supervision are critical in assuring the success of work-life policies and benefits. Furthermore, it is believed that family-supportive supervision may have positive effects regardless of the number or quality of work-life polices and benefits an organization has in place. Given this recognition, work-life experts have emphasized the need for supervisor training to increase family-supportive supervision. To date however, there has been a paucity of research on the predictors of family-supportive supervision which could be used as the target of such a training intervention. This dissertation had three major aims: 1) to investigate which supervisor-level (e.g., reward system, productivity maintenance, salience of changing workforce, belief in business case, awareness of organizational policies and benefits, role-modeling) and employee-level (e.g., support sought) factors are most strongly related to family-supportive supervision; 2) to explore whether supervisor factors moderate the relationship between support sought and family-supportive supervision; 3) and to use a multilevel design to confirm the association between family-supportive supervision and work-family conflict. This study used a cross-sectional, two-level (e.g., supervisor, and employee) hierarchical design. The data were collected from supervisors (Nurse Managers N=67) and employees (Nurses N=757) at five hospitals in the Pacific Northwest. All of the major analyses were conducted using multi-level regression in HLM. The results indicated that family-supportive supervision was higher for employees who worked for managers with a stronger belief in the business case and for employees who sought support. None of the other supervisor-level factors were found to be significant predictors of family supportive supervision. There was no evidence that supervisor-level factors moderated that relationship between support sought and family-supportive supervision. Higher levels of family-supportive supervision were related to lower work-to-family conflict. These findings suggest that organizations seeking to reduce work-family conflict and increase family supportive supervision should consider intervening at multiple levels. This dissertation reviews a rich body of evidence demonstrating the business case for offering work-life supports that could serve as a starting point for developing a training to increase supervisors' belief in the business case. In addition, strategies for organizations to increase support seeking, which has been shown to be an important coping mechanism, are discussed. The multi-level design of this dissertation also contributes to the literature by demonstrating that the largest proportion of variability in family-supportive supervision is at the employee-level. This finding suggests the importance of measuring family-supportive supervision at the employee-level and suggests that future research should focus on the employee-level predictors of family-supportive supervision.