A gestão de riscos em cadeias de suprimentos (Supply Chain Risk Management - SCRM) tem um importante valor para o funcionamento adequado das operações que ocorrem dentro das companhias pertencentes à cadeia. Cada vez mais gestores têm percebido que conhecer os potenciais eventos que podem atrapalhar o desenvolvimento do negócio, bem como construir e aplicar planos estratégicos para controlá-los, evitá-los ou extingui-los é fundamental para o sucesso de toda organização. Por isso, a SCRM é um assunto em desenvolvimento nos meios acadêmicos que demanda estudos em todas as esferas e vieses possíveis. Ao mesmo tempo, a gestão de indústrias de alimentos, na maioria das vezes, está focada em perceber e controlar riscos à saúde e a segurança dos alimentos, fator inquestionavelmente importante. Nesse contexto, esta dissertação foge do convencional e propõe a análise de riscos em uma indústria de alimentos baseada no fornecimento de materiais de uso indireto na produção e não em riscos que venham a ocorrer no alimento produzido em si. Assim sendo, pretendeu-se contribuir com uma visão de gestão de fornecimento auxiliando na produção de conhecimento para futuras pesquisas na área, que até o presente momento mostram-se em desenvolvimento, e, na construção de material base para que a gestão de empresas deste segmento consigam elaborar ações de controle de riscos e implementá-las. Para isto, realizou-se um levantamento de publicações sobre o assunto que permitiu e embasou a análise de três categorias de materiais de uso indireto, sendo eles materiais para manutenção, reparo e operação (MRO), materiais considerados insumos para o processo produtivo e materiais utilizados na geração de energia para a operação. Para cada uma destas categorias aplicou-se as quatro etapas previstas do SCRM, ou seja, identificação, análise, mitigação e controle dos riscos encontrados, apresentando discussões com base na realidade da indústria processadora de suco de laranja, gerando ao final, perfis de riscos e modos de controles e mitigação. / The Supply Chain Risk Management - SCRM - has an important value for the proper functioning of the operations that occur within the companies belonging to the chain. Increasingly more managers have realized that knowing the potential events that can disrupt business development as well as building and implementing strategic plans to control them, avoid them or extinguish them is critical to the entire organization\'s business. So, SCRM is a subject in development in the academic circles that demands studies in all possible spheres and biases. At the same time, the management of food industries is often focused on perceiving and controlling risks to food safety and health, an unquestionably important factor. In this context, this dissertation runs against the conventional approach and proposes risk analysis in a food industry based on the supply of indirect use materials in production and not on risks that occur in the food produced itself. Therefore, it was intended to contribute with a vision of supply management, helping in the knowledge production for future research in this area, which until the present moment is being developed, and in the construction of base material to be used by the management area of companies that will make them able to carry out risk control actions and implement them. For this, a survey of publications on the subject was carried out that allowed and supported the analysis of three categories of materials for indirect use, materials for maintenance, repair and operation (MRO), materials considered inputs for the production process and materials used for the generation of energy for the operation. For each one of these categories, the four planned stages of SCRM were applied, that is identification, analysis, mitigation and control of the risks encountered, presenting discussions based on the reality of the orange juice processing industry, generating in the end, risk profiles and modes of controls and mitigation.

Interferences to supply chains, regardless of whether they are regular, unplanned or intentional, are progressively distorting supply chain execution. Given that such disruptions are probably not going to diminish, for the time being, supply chain risk mitigating solutions will assume an undeniably critical part of the management of supply chains. This research acknowledges the existence of an extensive variety of approaches to mitigate risks across supply chains, yet argues that most methodologies may not be reasonable if the culture of an organisation does not support them. Supply Chain Risk Management (SCRM) has rapidly become of significance to the world economy. Though the supply of electrical energy in Southern Africa affects the economies of nations around the globe, it has received too little consideration from the literary community. The focus of this thesis is to expand the field of SCRM by analysing how different risk assessment and management concepts and practices are comprehended, construed and employed through the region. The majority of developed supply chain management and risk management models are currently entrenched in the US and Europe. Consequently, this research is of high significance since its essential aim was to investigate these concepts and models, in particular, one focused on Africa. This approach enabled the thesis to examine and test components related to SCRM, such as risk categories, risk assessment and risk strategies, in the electrical energy sector in South Africa. The study in this manner offers knowledge that was not otherwise accessible in earlier research. In pursuit of meeting the requirements of the research questions, the supply chain department in the electrical energy supplier was researched. This study adopted the non-probability sampling approach utilising the purposive sampling technique to choose the sampling components from the target population. Data was collected by way of conducting semi-structured interviews and researcher observation, as well as additional documentation in various forms was collected. Interviews were transcribed and evaluated in conjunction with additional data collected during meetings and triangulated using researcher observation. Data interpretation and codification thereof was done using ATLAS.ti 8 by which, twenty-five themes emerged from this study. Supply chain risks comprise value streams; information and affiliations; supply chain activities; and external situations. Among these, information and relationships risks were found to produce selfupgrading risk loops, thereby generating consequent risk impacts after disturbances. To mitigate these risks, the case firm must engage in local and international supply chain implemented strategies, such as building a stable supply chain network, leveraging supply chain information, leveraging outsourcing contracts and developing supply-chain risk collaboration partnerships, although the level of implementation depends on the business context. Among the ten identified themes, building a stable supply chain and developing supply chain collaboration strategies can be useful in strengthening both robustness and resilience in supply chain risk management. Customer orientation had positive impacts on all themes, but disruption orientation and quality orientation influenced only certain types of strategies. The study makes ten recommendations, which can be implemented by the case firm; the results of the interviews are evidence that all the tools are available. The thesis concludes with a summary of overall findings and areas for further research are also highlighted.