This thesis aims to assess the usefulness of actor-network theory (Latour, 2005) in understanding the process of implementing mobile phone-based innovations within the broader government-led public sector in less developed countries. An examination of the literature on implementations of innovations involving mobile-phones suggests that previous studies have either focused on the social elements or the physical elements in isolation and have failed to consider how one influences the other. It is proposed that actor-network theory may be able to provide an alternative ontological perspective that bridges this social physical divide and allows the influence of the relationships between the human and the non-human elements to be taken into consideration. In order to assess this, the thesis utilises a single case study from its inception, through development, to its eventual end. The case in question, is the implementation of a mobile phone- based information system known as MADEX. This effort, is a nation-wide project made by the federal government of Nigeria to deploy this innovation within the government-led public health sector. MADEX was designed to support a nation-wide scheme known as the Midwives Service Scheme (MSS); a public sector initiative that was set up to address the United Nations Millennium Development Goals (MDG) relating to mother and child health. The main objective of MADEX in its initial stages was to enable the routine reporting of maternal health information from primary health facilities across the country up to the national level (NPHCDA) where this information is required by public health administrators for action - that is regular and timely monitoring of key maternal and child health indicators as well as strategic planning and the setting of priorities. The expectation was that, MADEX will bring about increased information accessibility for monitoring and planning, ensure global transparency and accountability in the area of maternal and child health statistics and promote m-health activities. An interpretive approach using qualitative methods was adopted in this research to obtain and analyse the data acquired through interviews. These interview, were conducted with a total of about 75 participant from across the various levels of the public health system. Whilst initially these events are narrated using a traditional chronological format, the use of such a format hides the complex nature of the relationships that enable the case under study. Actor-network theory therefore provides a means of exposing some of this complexity and as a result can be regarded as a useful methodology for understanding mobile phone innovations deployed in the public sector of LDCs. In addition, the thesis shows that the actor-network perspective allows the process of implementing mobile-phone innovations, to be considered in a manner that demonstrates the complex interdependent relationships between the physical and the social dimensions as well as the impact of non-humans in shaping this process.

South Africa as a technology colony is challenged to attain industrial, technological and commercial sustainability whilst protecting its intellectual property. Universities and industry organizations are two main behavioral components of the South African National System of Innovation. The mechanisms of how knowledge flows between universities and industry organizations are complex and multifarious. Proper management of knowledge transfer between universities and industry is crucial to alleviate the technology colony dependency and to move toward a stable and reliable knowledge exchange system. This dissertation presents the findings of the RESEARCH MARKETING&TECHNOLOGY COMMERCIALIZATION SURVEY conducted in South Africa. Part IV of the survey has been designed to examine the mechanisms of knowledge transfer between industrial organizations and universities on research and development (R&D) collaborations. A study on the drivers of knowledge transfer in particular is presented in this dissertation. / Dissertation (MIS (Information Science))--University of Pretoria, 2008. / Information Science / MIS / unrestricted

National innovative capacity, a central driver of countries’ long-term economic growth, has been one of the focal points in innovation research for roughly thirty years. Initially proposed as an index to measure technologic invention over time, this concept has become the widely accepted standard for measuring the performance of (sub) national and sectoral innovation systems toward being an analytic tool attributed to innovation systems theory. Country comparison, knowledge flows, and R&D forecasting are in the center of analysis feeding the concrete practical use of innovation policy optimization. In this regard, a rich body of studies has contributed indispensable knowledge about the determinants of innovative capacity. However, the multi-dimensional interconnections have not been covered in depth. Thus, to gain a holistic understanding of the “DNA” behind national innovative capacity a new “comparative” view of these determinants is necessary. To this end, this dissertation proposes revisiting the focus, unit and parameters of analysis that predominate within current national innovative capacity studies and sets forth three interlinked academic articles that focus on different layers of innovative capacity in countries. Besides furthering academic discourse on the determinants of innovational outcome, this conceptual revision leads to a new approach on national innovation capacity research. Its intention is to make policy makers aware of certain pathways leading to the same outcome. This knowledge will enable them to pursue a dynamic approach of supporting the innovative processes in countries by defining appropriate innovation strategies that consider both the countries’ specific preconditions and the sub-systems perspective.:1. Introduction 2. The purpose of revisiting the NIC concept for innovation policy 3. The scientific contribution of this doctoral thesis 3.1 Article 1: Increasing the national innovative capacity: Identifying the pathways to success using a comparative method 3.2 Article 2: National Health Innovation Systems: Clustering the OECD countries by innovative output in healthcare using a multi-indicator approach 3.3 Article 3: Increasing the innovative capacity of European cities: Making use of proven concepts from the national level 4. References