This work deals with application integration in telecommunications companies. It concerns the areas of project management, software development, enterprise architecture and system integration. The theoretical part is verified in a real practical project that was realized in cooperation with a major telecommunications company operating in the Czech Republic. The aim of this work is to synthesize available information relating to application integration and apply this knowledge within the telecommunications company. Another aim is to map the current methodology that can be used in integration projects and to compare various approaches to the methodology. The final objective is to verify the theoretical knowledge in real projects realized in cooperation with the telecommunications operator. This objective involves an analysis of the current state of the integration system and to realize the initial phase of the project according to the chosen methodology. Objectives are met by systematic synthesis of information from available resources and by supplementing author's knowledge and practical experience. The contribution of this work lies in the summary of the basic theory of application integration and its subsequent integration into telecommunications business. Another contribution is the explana-tion of the development of a new version of OptiNet, realized for a telecommunications operator, including activities defined in the selected methodology.

Целью работы является разработка методического подхода к оценке эффективности операционной деятельности телекоммуникационной компании. В основе подхода – динамический анализ ключевых факторов операционной деятельности, проведение корреляционно-регрессионного анализа между операционными параметрами и показателями эффективности, а также расчет интегрального показателя. Разработанный методический подход к оценке операционной деятельности телекоммуникационной компании позволяет повысить точность расчетов, объективность комплексной оценки и оценить эффективность операционной деятельности. / The aim of the work is to develop a new pricing mechanism at woodworking enterprises. The mechanism is based on the calculation and further accounting in the pricing process of the waste coefficient, which characterizes the volume of waste in the sawmill, depending on such parameters of the final product as the thickness and width of lumber. The developed pricing mechanism makes it possible to more accurately determine the cost of production, form favorable offers to counterparties and concentrate the efforts of sales managers on the most profitable positions of the assortment.