The purpose of this research study was to identify the specific components of team training that contribute most to a team's ability to perform effectively. The analysis conducted involved examining the relationship between the Training Support System Survey (Hall, 1998) along with the Training Strategies and Training Content sub-scales, and the overall measure of team performance from Beyerlein's (1996) Perceptions of Team Performance survey. Results were mostly inconclusive, due to limitations of the research. However, a few interesting findings were found related to team training for different types of teams. In addition, this research is helpful in moving toward a better understanding of the relationship between team training and team performance and pointing toward the need for additional research in this area.

Abstract: Title¡GThe Study of Team diversity, conflict and Team performance School¡GNational Sun Yat-Sen University Department ¡G Institute of Human Resource Management Academic year¡G2007 Author¡GJui-Shan Hu Adviser¡GDr. Bih- Shiaw Jaw Due to globalization competition of companies, the team diversity trend of managing team aggravates day by day, and team conflict-generating probability increase greatly. The previous literature related to multi-tonic team concentrates on team specialty and characteristic mainly, rarely focuses on the emotion and discusses it. If any research covers the emotional issues, the scope limits in individual emotion quotient as the major thread. Every person has different emotion, relatively, every team has different emotion also, some discovery indicates the team with higher emotion quotient has better ability to conduct and negotiate opinion difference of members, hence, producing better team performance. (Druskat & Wolff, 2001; transferred from Jordan et al., 2004) Group emotional intelligence establishment enables to encourage open and accept non-identical opinions and argumentation, enables to strengthen the positive effect the crash stimulates and weaken the negative impact the crash also gives (Jehn, 1995), hence, how can team pass through emotion quotient establishment in such culture, to reduce the negative impact the crash brings, so benefit the whole team performance. It is like , each member has his own characteristic, needing to pass collection and consensus reaching to gain the victory, this article is based on such background, envisage in the angle of team performance to understand how the team diversity influences team inharmonic and investigate the interference eclipsing team performance by correlation between group emotional intelligence and team conflict. This article uses questionnaire survey, by 244 effective samples from team¡¦s response, and by iterative analytic skill to process dates analyze, the result shows: 1. The task crash inside the team can boost team performance. 2. The relationship crash inside the team may eclipse team performance. 3. The group emotional intelligence adjustment dominates the relationship between crash and team performance, it approves establishing group emotional intelligence inside the team makes team members produce reliability, it can help reduce the negative impact the crash brings on the performance, for example: the inharmonic and negative temp on people relationship.

Due to the progressive development of science and technology, globalization has become the main trend in the 21st century and, consequently, teamwork cooperation has been the key for achieving successful enterprise organization. However, the individual background and profession as well as other factors will bring out different emotional attitudes and behaviors; conflict within a team will then arise. How a team can be flexible and efficient at low cost, is the critical focus of its existence. Empiricism is employed to analyze the correlation between team performance and the team¡¦s EI, conflict, as well as social capital expenditure on the part of the organization. The results of questionnaires revealed the following: I.Establishing a positive environment and team evaluation system has a significant influence on team performance when the social capital of an organization is involved. II. Conflict has an interference effect on a team¡¦s EI and performance. (a)Task conflict: when multiple performance management is involved in the conflict there¡¦s a significant moderating effect on team performance. (b)Relationship conflict: when feedback is involved in the conflict there¡¦s an insignificant moderating effect on team performance. III. Team conflict has an interference effect on the EI social capital of an organization. A. Task conflict (a)When multiple performance management is involved in moderating conflict there¡¦s a significant influence on the social capital of an organization. (b)When team evaluation is involved in moderating conflict there¡¦s an insignificant influence on the social capital of an organization B. Relationship conflict (a) Establishing a positive environment involved in moderating relationship conflict has a significant influence on the social capital of an organization. (b) Conducting team evaluation involved in moderating relationship conflict has a significant influence on the social capital of an organization.

Performance and efficacy are reciprocally causal; however, the effect of performance on subsequent perceptions of efficacy has received little attention, especially in the context of team training. In addition, the moderating effect of feedback accuracy on the relationship between team performance and team-efficacy is largely unexplored. As such, the objective of the present study was to investigate the relationship between team performance and team-efficacy in the context of after-action reviews (AARs). Specifically, this study examined the conjoint influence of (a) the accuracy of performance feedback available to trainees during AARs, and (b) time on the predictive validity of team performance on team-efficacy. Data were obtained from 492 undergraduate students assigned to 123 teams in a 5 hr team training protocol using a 3 (training condition: non-AAR, versus subjective AAR, versus objective AAR) x 3 (sessions) repeated measures design. Contrary to the first set of hypotheses, the positive relationship between performance and efficacy was strongest for teams trained without AARs and weakest for teams trained using subjective AARs. Although team-efficacy was predicted more strongly by more proximal team performance than by more distal team performance, this pattern of results was found only for teams trained either without AARs or with objective AARs. The predictive validity of performance on efficacy decreased as performance episodes became more proximal among teams trained using subjective AARs. Finally, within-team agreement of team-efficacy ratings decreased over time for teams that engaged in AARs and remained constant over time for teams that did not engage in AARs. The theoretical and practical implications of these findings are discussed. It is anticipated that this research will provide insight into the roles of feedback accuracy and time in the performance-efficacy relationship and provide guidance to researchers and practitioners in effectively integrating AAR design characteristics into team training environments.

With the enhancing trend of internationalization and labor globalization, the Global Team¡¦s management is an emerging cross-cultural issue that contemporary enterprises need to manage. Earley and Ang (2006) suggested that Cultural Intelligence (CQ) is an outsider's natural ability to interpret and respond to unfamiliar cultural signals in an appropriate manner. According to National Institute for advanced conflict resolution' research, American managers spend 30% time dealing with the team conflict in average. Brett, Behfar, and Kern (2006) also indicated that global team¡¦s performance will be suffered if team leaders are not able to handle team conflicts properly. Based on the literature review, the aim of the current study is to explore how the global team members adjust the team performance via their CQ under the team conflicts. Accordingly, the author used Case Study and found the six propositions as below after interviewing 10 global team members: Proposition 1: the degree of enterprises¡¦ internationalization will affect the selection principles of the global team members: high degree internationalization of enterprises¡¦ recruitment rule would focus on organization¡¦s requirement and member¡¦s profession, instead the nationality of members. Proposition 2-1: As a global team member belongs to a relatively few nationality owners, the one easily takes task conflict as relationship conflict. Proposition 2 -2: As a global team member belongs to a relatively few nationality owners, the one with high CQ does not easily takes task conflict as relationship conflict. Proposition 3: Global team¡¦s relationship conflict makes lower team performance than task conflict. Proposition 4: The global team¡¦s leader with high CQ could reduce team¡¦s conflict but the subordinate with high CQ could not reduce team¡¦s conflict. Proposition 5: The global team¡¦s leader with high CQ could reduce the negative influence of relationship conflict on team performance. Proposition 6: The global team¡¦s leader with lower CQ could be trained by companies and cultivated by organizational cultures.

The objective of this thesis is to investigate factors related to virtual team¡¦s collaborative performance from the view point of roles played by team leader. By observing the content of eight learning-task oriented virtual teams¡¦ Web-BBS, we try to find the difference of role model played by team leaders with high and low performance in each stage of group development adopted from Wheelan¡¦s integrated model of group development. From the model of leadership roles, a team leader will play several roles at the same time in the process of a team project, such as innovator, broker, producer, director, coordinator, monitor, facilitator, and mentor. This role model is applied to observe team leaders¡¦ behavior and construct the categories of content analysis. According to the research results, the critical role played by team leader at the initial stage is director which makes members¡¦ role and job in the team clearer. During the middle stage, the role of producer is helpful for team to keep stable growing toward high performance. In the final stage, the leader should actively participate in the team mission, and play the monitor role in order to reach superior quality of the team project. The findings of this thesis will provide some suggestions about leader¡¦s behavior in a virtual team, facilitate team development, and improve virtual team¡¦s collaborative performance.

Abstract Because of the global competition, the work in a position becomes complex and needs to cooperate with others now. In a team, everyone with different characters has to use his or her ability to assist a team in finishing the mission. Actually the cooperative relationship between Taiwanese and Japanese companies is quite close. No matter the business companies or the educational groups have got to rely on multinational cooperation. But the managerial philosophy of Japanese teams and Taiwanese ones is very different. This research expects to compare the different behaviors between the students¡¦ corporations in Taiwan and Japan, which hope to find out the causes to cooperate with each other. That could be a reference for the teamwork of Taiwan and Japan. This research is based on Taiwanese and Japanese students¡¦ team behaviors. The goal of it discusses whether the organizational character and the process of its performance are different or not. According to the thesis of national and foreign educators, they focus on teams¡¦ participation, process and production, and mention a conceptual framework based on the organizational character, implementing process and team¡¦s performance by the independent variable of organizational character, by the intermediary variable of team implementing, and by dependent variable of team performance. This research interviewed the students of commercial and managerial department in Taiwan and Japanese by the way of questionnaire. To analyze 214 valid copies (78 copies from Taiwan, and 136 copies from Japan) reaches a conclusion: it is related between team organizational character, team implementing, and team performance. In the aspect of team performance, it also reveals that working design, mutual relations, and social support affected group performance between Taiwan and Japan very much. Conclusions: 1. Each team needs variable kinds of members, such as ones who are creative, are capable to analyze questions, are good at communicating, or are gifted to implement. Thus, in order to arrange a team with the best performance, it should analyze members¡¦ personality, which can let members have appropriate positions, and predict each member¡¦s different behavior. 2. Both of teams in Taiwan and Japan quite emphasize on what members design at work, and on which level to participate activities. In fact, there are two aspects to consider for working design: profession and spontaneity. Working design is considered to combine the different levels of profession and spontaneity, because those professional factors, like the variety of skills, the integrity of missions, or the meanings of missions, etc. influence the common sense of meanings of working. Furthermore, the spontaneity affects members¡¦ responsibility at work. 3. This research uncovers that the teamwork in Taiwan is effective than that in Japan, because Japanese students pay attention on the coordination of other¡¦s, and Taiwanese students emphasize on the entire group¡¦s interaction instead. Even though Taiwanese members consider that it is prior to finish missions, this research also figures out that the influence of social support, such as working atmosphere, psychological aspect and relations are also quite important. 4. In order to overcome problems to cooperate caused by different nations and background, the members can receive diverse trainings of social relations, or conflict management. To establish the positive atmosphere to communicate and to strengthen believes between members can help inspire teamwork¡¦s implementing and creativity. Teamwork is not a cure-all, so it should understand why a company needs teamwork. Nowadays Japanese companies in Taiwan need Taiwanese managers to increase their competitions. The question is how to arrange them to reach the best performance, not how to let a teamwork implement. Thus, only when effectively to use Taiwanese managers can teamwork perform very well. In conclusion, this research can provide the difference of conception of teamwork between students in Taiwan and Japan, and the causes that members have to conquer and strengthen in teamwork.

Abstract Thesis of the first semester 2008 academic year: Study on the Influence of Team Conflict of an Organization on Team Performance Total pages: 88 University: Institute of Human Resource Management, NSYSU Graduate student: Jen-Tsuo Yuan Advisor: Professor Bih-Shiaw Jaw Under the progressive development of technology and the main trend of globalization in the 21st century, teamwork cooperation has been the key for achieving successful enterprise organization. How a team can be flexible and efficient at low cost, is the critical focus of its existence. Therefore, it would be a significant issue for enterprise to use and manage the teamwork process. Empiricism is employed to analyze the correlation between team performance and the team¡¦s conflict, EI, as well as social capital expenditure on the part of the organization. The results of questionnaires revealed the following: I. The influence of team conflict on team performance when the social capital of an organization is involved. (a) When the social capital of an organization is involved, the team conflict has negative influence on its team performance. The higher the team conflict is, the social capital of an organization involved, the lower the team performance is. (b)When the social capital of an organization is involved, the task conflict has no related influence on its team performance. The higher the task conflict is, the social capital of an organization involved, the influence of task conflict on team performance will vanish. When the social capital of an organization is involved, task conflict has influence on team performance, but team conflict does not. II. The influence of team conflict on team performance when the team¡¦s EQ is involved. When the team¡¦s EQ is involved, the team conflict has no related influence on its team performance. The higher the team conflict or the task conflict, establishing a positive environment and team evaluation system will make the team conflict on team performance vanish. When the team¡¦s EQ is involved, especially under the positive environment and team evaluation, the team conflict on team performance will be influenced. Key words: team conflict, social capital, team¡¦s emotional intelligence and team performance

We provide a framework for understanding managerial implications of multinational teams. In addition to context, four major categories of variables have a determining influence on multinational team performance: universal values, norms of behavior, perceptions of others and self, and personality traits. Size of teams, kind of task, learning opportunities, power and interests change the effects of these variables. Of particular importance is the team implementation process, which can neutralize adverse effects of wrong perceptions, helps to establish team norms and, thus, contributes to success of multinational teams. (author's abstract) / Series: EI Working Papers / Europainstitut

Technological developments and the modern economy have changed the way teams operate. Most professionals today are mobile and equipped with everything they need to work from anywhere at any time, including blackberries, laptop computers, email, video conferencing and other personal productivity devices. Doing work this way, allows for a wide range of benefits such as flexibility, diversity and an increase in productivity. However, these virtual teams require specific conditions to help them reach their full potential. This paper will identify the four major characteristics of virtual teams (geographic dispersion, electronic dependence, dynamic structure and national diversity) and use a model of virtual team effectiveness to examine the three team processes (transactive memory, work engagement and collective efficacy) that are most strongly affected by these characteristics. It will further suggest ways in which leadership can help to overcome these process losses through the establishment of trust, psychological safety and conflict management. / text