M.Bibl. (Information Science) / Difficulties in satisfying the information needs of the engineer operating in the developing world led to a requirement to determine through research what information technologies are available and now they might be implemented to meet these needs, A growing recognition by engineers operating in the developing world of the importance of information and information sources for economic and social development fuels their need for engineering information. The information explosion s problems of scatter, diversity, volume and cost are very real in the developing world and are exaggerated by the prevailing economic, social, political and cultural conditions in developing countries. A literature study established the most striking characteristics of developing countries and special attention was given to Africa and Botswana. Factors hampering the developing world in gaining access to information and become part of the world "information economy" was identified. A literature study was also conducted to establish what information technology was available world wide, what has already been tried and tested, and which information technologies have the potential to be introduced in developing countries. It was found that despite the problems and obstacles which exist when introducing IT to developing countries, scientific and technological information services cannot get by without the use of IT. Certain information technologies such as CD-ROM, which seems to be promising in providing access to bibliographic and full text materials, need to be introduced. The use of information technology could also be successful to assist in educating people in developing countries about the importance and benefits of information systems for survival by providing easy access to coping and helping information as well as enriching and edifying information. An empirical study by structured interview was carried out on a representative sample of consulting engineers working in Botswana. Their information needs, access to engineering information sources and IT availability were establish. Evaluation of the responses to the structured interview reveal that engineers in Botswana are quite a diverse group, but that they could be grouped together by virtue of certain common characteristics such as place of work, civil engineering disciplines, membership of professional organisations, country in which engineering qualification was obtained and home language.

Thesis (M. Com. (Business Management)) -- University of Limpopo, 2021 / Information and communication technologies (ICT) and its impact in the economic, social and personal development has become an important object of scientific research in recent decades. Theoretical and empirical studies have demonstrated the necessity to gain and exploit positive outcomes such as productivity growth, organisation expansion, efficiency, effectiveness, competitiveness and so on of ICT adoption and implementation in various organisations. Therefore, the aim of this paper is to investigate the determinants of ICT adoption by SMEs for improved performance. The study utilised the quantitative research approach whereby a survey was conducted using convenience and snowball sampling methods. Data was tested for reliability using the Cronbach’ Alpha. Furthermore, descriptive analysis was conducted as well as correlation and regression tests. The questionnaire was developed from the empirical literature review. The determinants of ICT adoption were represented by perceived ease of use, perceived usefulness, entrepreneurial orientation, entrepreneurial passion, personal factors, business characteristics and performance. Based on the results, SMEs should seek to adopt ICT using the determinants which were assessed as they show how effective a business can improve performance if these determinants are used to adopt ICT. Furthermore, more should be done by government to give support and awareness to SMEs on various aspects that can improve their businesses such as ICT. Keywords: ICT, SMEs, Determinants, Adoption, Performance

The aim of this research is to evaluate the process and impact of outsourcing information technology (IT) services of Eastern Cape Treasury Department (ECTD) to State Information Technology Agency (SITA). This research study has been prompted by the fact that the South African Government through the National Department of Public Service and Administration has established SITA with a sole purpose of improving service delivery by all national, provincial and local government departments. The researcher’s concern is whether the relationship between SITA and these departments is working or not. The research paradigm adopted is a constructivist approach and the ontological position adopted assumed multiple realities. The research method used in this study is the evaluation research method. Key to the research procedure was the fact that four senior officials were interviewed using audio recording, where in two were each chosen from SITA and ECTD. The researcher used document analysis and interviews as a means of collecting data. Separate open-ended questions for SITA and ECTD were structured in such a way that it would be easy to extract themes describing the details of a particular question. The researcher made use of thematic analysis. The theory drive-code development process was key in the research analysis. ECTD outsourced to SITA the following IT services, namely, provision or maintenance of a private telecommunication network (PTN) or a value-added network (VAN); transversal information systems and its data-processing or associated services; training in IT/IS; application software development; maintenance services for IT software or infrastructure; data-processing or associated services for specific IT applications or systems such as website development; and IT support. The interviewed officials from ECTD contend that they used the SCM Guide and SITA ACT when pursuing IT outsourcing for projects such as those listed above. One of the key projects outsourced to SITA is the IFMS, which is a project programme of the National Treasury Department working closely with provinces (e.g. ECTD), National Department of Public Service and Administration (NDPSA) and SITA. The IFMS project has been implemented following the SCM guidelines. The key SCM Guide components are demand, acquisition, logistics, and disposal management. The engagement model used by SITA to guide them on the process of engaging in an IT outsourcing relationship has, according to the officials interviewed, been a success. SITA uses a standard contract wherein other specific contracts receive minor adjustments. The impact of IT outsourcing has shown increases in customer satisfaction improvement, transformation of government procurement and provisioning practices, appointment of Consultants, interpretation of the Preferential Procurement Policy, promotion of the consistent application of Best Practices, information systems security environment, and improving service delivery.

Thesis (M.Sc. (Agricultural Management)) -- University of Limpopo, 2020 / The aim of this study was to investigate the role of Information Communication Technology tools in facilitating development within Community-Based Farming Projects (CBFPs) served by Mankweng Service Centre (MSC). The objectives of the study were to identify various ICT tools through which farmers get agricultural information, to determine the types of ICT-based agricultural information preferred by farmers in Mankweng, to examine the factors influencing use of ICTs by farmers in Mankweng and also to identify the challenges encountered by Mankweng farmers in their use of ICT. The study was cross-sectional in design and included 102 farmers from the Community-Based Farming Projects in Mankweng Service Centre as participants. Participants were selected using multi-stage sampling of combined cluster and systematic random sampling. Quantitative data was collected from participants using a structured questionnaire under the supervision of the researcher. Descriptive and inferential methods of analysis were employed. Data was summarised using frequency distribution of variables followed by measures of central tendency, measures of variance, and relationship of variables. Summary of findings was presented in the form of tables, figures and frequencies. Univariate regression model was used to analyse factors influencing use of ICT amongst farmers. The findings of the study show that majority (64%) of the farmers were women and (36%) of the farmers were men. Majority of the farmers (56%) were less than 50 years of age with 79% of the farmers having no tertiary education. The results of this study also revealed that the demographics of the participants were not the critical determinant factors in ICT usage (p>0.2) amongst farmers. The level of education farmers acquired was rather a very important predictor of the utilization of the ICT tools available to the farmers. The study revealed cell phones to be the most commonly used ICT device followed by Radio and TV. The study revealed that the affordability of ICT devices is the main challenge which ultimately limits access. Based on these findings, the study recommends that the Limpopo Department of Agriculture (LDoA) should make a provision of informal education sessions for farmers on the use of ICT devices, and ICT infrastructure and smart phones. In addition, the study recommends advocacy for more agricultural programmes through affordable platforms like TV and community radio stations media. Keywords: ICT tools, Education, CBFPs, MSC, LDA, Farmers

Thesis (M.A. (Communication Studies)) -- University of Limpopo, 2017 / The use of communication technologies has brought changes to our daily ways of doing things. Youth use technology for different purposes at different locations. As technology grows everyday with various advantages, its benefits come along with some disadvantages. Road accidents are one of the major problems that South Africa experiences. The focus of this study was to explore the danger of texting and driving and its potentials for road accidents. This research focused on the negative impact of technology, mainly technological distraction, while driving. Broadly, this research looks at the social and cultural impact of texting and mobility, with specific focus on distracted driving. This study is significant in the social analysis of technology use and distraction; this significance is made more important considering that there is very limited study of this social issue in South Africa. The always-available communication culture (such as texting while driving) should be viewed as a problematic phenomenal. For data collection, the researcher conducted a survey with adults and youth drivers to explore the perceptions and attitudes of drivers towards cell phone use, texting and driving. The researcher also conducted roadside observations of drivers to investigate the occurrence of distracted driving due to technology use, and interviews were conducted with Traffic Officers to share their professional experience on observing incidences of texting and driving. The study reveals that technology use, texting and driving is a common problem among young drivers, while adults tend to be more careful and engage less in this activity. Aspect of the findings of the study shows that 60% of drivers report that they have sent a text while driving. Moreover, the study explores ways of curbing cell phone use texting and driving on South African roads. There should be more research on distracted driving and technology use, so that more suggestions on how to curb technology use while driving can be offered