The well-being of tourists or visitors within a destination has, until recently, received little attention. Issues relating to the personal safety and health of the travelling public have been highlighted by a number of high profile incidents of terrorist attacks, large scale natural disasters and life threatening epidemics. While such events are devastating in nature and of great concern, for the majority of travellers, health and personal safety are more likely to be impacted on by illness, being involved in an accident or becoming the victim of crime. This thesis contributes to our existing understanding of how tourism can be affected by incidents by selecting a definable geographical area and investigating the available data from official sources to examine the dimensions, scale and nature of visitor-related incidents of crime, road traffic accidents and emergency health care. This audit was undertaken through collaborative research with the Central Scotland Police Force, the Central Scotland Road Accident Investigation Unit and the National Health Service Forth Valley. Primary research was then undertaken with visitors to the area. This in-depth approach looks beyond existing statistics to probe factors contributing to visitor-related incidents, in relation to existing tourism literature. The results indicate that, visitors experience incidents that differ in nature and type from those experienced by local residents, and the times and places they were most at risk also varied. With visitors accounting for less than 10% of the total population, these differences are not apparent in the overall patterns and, therefore, the particular needs of visitors are unlikely to be met through existing measures. This research has the ability to form the basis of improved measures to benefit visitor health and personal safety even though the nature of the visiting population presents challenges in relation to when, where and how such preventative measures are introduced. Visitors are not homogenous and distinct groupings based on perceptions, attitudes and behaviours were found. Therefore, there is a requirement to examine how incidents impact on visitors by distinguishing them from the overall incident figures, but measures to protect visitors also have to be tailored to take cognisance of typologies of visitors.

Tourism is one of the largest industries in the world. Since the 1980s the role of tourism as a means of achieving the objectives of economic development has received prominence within the sustainable development paradigm. This dissertation examines the role of international tourism in achieving the objectives of economic development in terms of its impact on key social and economic variables, such as the balance of payments, inflation, employment and the social fabric of host communities. It also examines the constraints facing international tourism, such as the effect of perceptions on tourism flows and the powerful position of multinationals in influencing the tourist decision-making process. The success of the international tourism industry in selected countries is assessed and the relative position of the South African tourist offering is highlighted in an attempt to draw lessons for the future development of the industry in South Africa. / Economics / M. A. (Economics)

Tourism is one of the largest industries in the world. Since the 1980s the role of tourism as a means of achieving the objectives of economic development has received prominence within the sustainable development paradigm. This dissertation examines the role of international tourism in achieving the objectives of economic development in terms of its impact on key social and economic variables, such as the balance of payments, inflation, employment and the social fabric of host communities. It also examines the constraints facing international tourism, such as the effect of perceptions on tourism flows and the powerful position of multinationals in influencing the tourist decision-making process. The success of the international tourism industry in selected countries is assessed and the relative position of the South African tourist offering is highlighted in an attempt to draw lessons for the future development of the industry in South Africa. / Economics / M. A. (Economics)