The aim of this study was to assess the impact of a Go Make a Difference (Go MAD) training programme on the self-regulation of a group of students at a higher education institution in South Africa. An availability sample of 20 university students took part in a simple pre-test, post-test experimental and control group design. Data were gathered with the Generalised Expectancy for Success Scale (GESS), the Personal Growth Initiative Scale (PGIS), the Problem Solving Inventory (PSI), and a self-compiled open-ended questionnaire to explore participants' subjective experience of the programme. It was found that Go MAD® shows potential as a valid tool to foster self-regulation in students and to help them ultimately to achieve their goals. However, students who chose unrealistic, non-feasible goals and who had to deal with unresolved emotional issues found it difficult to attain their goals. Findings support other impact studies regarding Go MAD. Further research on larger, random samples with presentation of Go MAD over a longer period of time, as well as longer-term follow-up assessments to determine the extent to which improved goal achievement is sustainable, is recommended. / Thesis (M.A. (Psigologie)--North-West University, Potchefstroom Campus, 2008.

Psychometrists have to be capable of stimulating growth and of assisting employees during psychometric assessments, seeing that the content of the instruments used might bring about psychological trauma. Graduate psychometrists often lack the interpersonal skills and knowledge, as well as the intrapersonal awareness, to sufficiently fulfil a helping role in the workplace. The objectives of this research were to conceptualise helping and the competencies associated with helping from the literature, to investigate what the content and methodology of a helping skills training programme should include, and to evaluate the effects of a helping skills training programme for psychometrists. The participants were Industrial Psychology Honours students from the School of Human Resource Sciences at the North-West University, Potchefstroom Campus. The entire population comprising 22 (N = 22) students were utilised. The stratified random sampling technique was used to divide the participants into the experimental and comparison groups. Three measuring instruments (Carkhuff scales, Personal Growth Initiative Scale and the Scales of Psychological Well-being) were administered before and after the training programme. The training programme in helping skills was administered to the experimental group first, where after their interpersonal skills and intrapersonal awareness were assessed during the post-tests. Descriptive statistics, Cronbach alpha coefficients, correlations and an Analysis of covariance (ANCOVA) were used to analyse the data. The ANCOVA analysis confirmed the statistical and practical significance of three core dimensions of helping, namely empathy, respect and genuineness among the members of the experimental group, as well as the improvement in the helping skills of Responding to content and Personalising meaning. However, the dimension of concreteness did not show significant improvement. There was also no statistical or practical significant differences between the experimental and comparison group for personal growth or psychological well-being. However, one dimension of psychological well-being, namely purpose in life, improved in the experimental group. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2011.

The aim of this study was to assess the impact of a Go Make a Difference (Go MAD) training programme on the self-regulation of a group of students at a higher education institution in South Africa. An availability sample of 20 university students took part in a simple pre-test, post-test experimental and control group design. Data were gathered with the Generalised Expectancy for Success Scale (GESS), the Personal Growth Initiative Scale (PGIS), the Problem Solving Inventory (PSI), and a self-compiled open-ended questionnaire to explore participants' subjective experience of the programme. It was found that Go MAD® shows potential as a valid tool to foster self-regulation in students and to help them ultimately to achieve their goals. However, students who chose unrealistic, non-feasible goals and who had to deal with unresolved emotional issues found it difficult to attain their goals. Findings support other impact studies regarding Go MAD. Further research on larger, random samples with presentation of Go MAD over a longer period of time, as well as longer-term follow-up assessments to determine the extent to which improved goal achievement is sustainable, is recommended. / Thesis (M.A. (Psigologie)--North-West University, Potchefstroom Campus, 2008.

Psychometrists have to be capable of stimulating growth and of assisting employees during psychometric assessments, seeing that the content of the instruments used might bring about psychological trauma. Graduate psychometrists often lack the interpersonal skills and knowledge, as well as the intrapersonal awareness, to sufficiently fulfil a helping role in the workplace. The objectives of this research were to conceptualise helping and the competencies associated with helping from the literature, to investigate what the content and methodology of a helping skills training programme should include, and to evaluate the effects of a helping skills training programme for psychometrists. The participants were Industrial Psychology Honours students from the School of Human Resource Sciences at the North-West University, Potchefstroom Campus. The entire population comprising 22 (N = 22) students were utilised. The stratified random sampling technique was used to divide the participants into the experimental and comparison groups. Three measuring instruments (Carkhuff scales, Personal Growth Initiative Scale and the Scales of Psychological Well-being) were administered before and after the training programme. The training programme in helping skills was administered to the experimental group first, where after their interpersonal skills and intrapersonal awareness were assessed during the post-tests. Descriptive statistics, Cronbach alpha coefficients, correlations and an Analysis of covariance (ANCOVA) were used to analyse the data. The ANCOVA analysis confirmed the statistical and practical significance of three core dimensions of helping, namely empathy, respect and genuineness among the members of the experimental group, as well as the improvement in the helping skills of Responding to content and Personalising meaning. However, the dimension of concreteness did not show significant improvement. There was also no statistical or practical significant differences between the experimental and comparison group for personal growth or psychological well-being. However, one dimension of psychological well-being, namely purpose in life, improved in the experimental group. / Thesis (M.Com. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2011.

Philosophiae Doctor - PhD / Background: Satisfaction with the care mothers receive during child-birth is known to have a very strong influence on their future use of facility-based care during child-birth. Women and children continue to die from complications associated with pregnancy and child-birth and the majority of the causes that lead to mortality are related to labour and delivery. For this reason it is imperative for mothers to access facility-based child-birth care to receive skilled birth care. Mothers report dissatisfaction with facility-based child-birth care as one of the reasons for home births without skilled attendants. The presence of the skilled birth attendants is known to reduce maternal and neonatal mortality rates because of their ability to diagnose any early complications, and to intervene appropriately. Aim: The aim of the current study was to develop an in-service training programme for midwives to provide patient-centred child-birth care that would increase client satisfaction with child-birth care. Method and findings: The intervention research model by Rothman and Thomas (1994) – Design and development (D & D) – was used as the research framework. Only the first four of the six phases of the D & D model were applied in this study. In the first phase, a situational analysis was done using a qualitative study. The expectations, experiences, and satisfaction with child-birth care of antenatal and postnatal mothers, were explored. The research was conducted in four health institutions within the Kumasi Metropolis. Between 12 and 15 participants were purposively sampled in each hospital. Data were collected by means of individual in-depth interviews using an interview guide and data were analysed using content analysis. The study found that mothers expected to receive respectful care and safe care. Mothers had encouraging experiences and discouraging experiences during their child-birth care. The discouraging experiences did not align with their expectations of care, leading to dissatisfaction with child-birth care. In the second phase of the study an integrative literature review was conducted to identify evidence-based best practices to deal with client dissatisfaction with health care. The integrative literature review indicated that in-service training was commonly used as best-practice to improve health professionals' knowledge, skills and attitudes towards work and consequently to improve health outcomes for patients, including client satisfaction. In the third phase of the study, the in-service training programme to enhance patient-centred care was developed using Chinn and Kramer (2005) guidelines for programme development and steps to programme development by Management Sciences for Health (2012). The fourth phase entailed an assessment of feasibility and usability of the in-service training programme using 6 midwives in a district Hospital. The procedure was guided by the I-Tech Technical Implementation guide (2010). The outcomes of the assessment was used to refine and revise the developed in-service training programme. Conclusion: This study sought to develop an intervention to increase client satisfaction with child-birth care service by engaging the following processes in phases: • Assessing the expectations and experiences of mothers about child-birth care services. • An integrative literature review for evidence-based best practice to tackle client dissatisfaction with health care. • Designing a patient-centred care in-service training programme together with experts in the field of maternal and child health. • As assessment of feasibility and usability of the in-service training programme by means of a pilot test to refine the programme. Recommendations: It was recommended among others that, the study is carried out on a national scale to cover all administrative regions of Ghana. It is further recommended that the study findings and the programme developed form part of the continuous professional assessment course requirement for nurses and midwives.

Magister Psychologiae - MPsych / Mentoring has gained a great deal of popularity across various professional fields and disciplines over the past few years. More recently, planned mentoring has become an important form of intervention with young people (Philip, 2003). Although mentoring can be an effective strategy for dealing with youth, the mentoring is only as good as the relationship that develops out of the process between mentors and mentees and the match that is made between the two parties. The number of mentor programmes that is running continues to grow yet the quality of these programmes remains unknown as this area lacks agreed upon sets of standards and / bench marks that could be used to determine the effectiveness of these programmes (Sipe, 1988 -1995). The primary aim of this study is to evaluate the mentors' perceptions of the effectiveness of a mentor training programme run by Big Brother Big Sister South Africa. / South Africa

Magister Artium (Human Ecology) - MA(HE) / A theory-based evaluation has been conducted with an improvement-orientated purpose on the Social Auxiliary Worker (SAW) Training Programme for an accredited provider to improve and continue to implement their own SAW Training Programmes. Theory-driven evaluations are essential for distinguishing between the validity of programme implementation and the validity of programme theory. Addressing the social needs of communities through social development and transformation is a top priority for the South African Government. South Africa faces a shortage of Social Work Practitioners (SWPs) due to emigration, as well as insufficient numbers of university graduates. This shortage has left the current SWPs with severe workload pressures. The South African Department of Social Development (DSD) initiated, in 2004, the training of Social Auxiliary Workers (SAWs) to serve as assistants to the SWPs. The SAW qualification initiative has been developed as a course accredited with the South African Qualifications Authority (SAQA) at the National Qualifications Framework (NQF) level 4. Providers of SAW training courses are accredited by the Health and Welfare Sectoral Education and Training Authority (HWSETA) and by the South African Council for Social Services Professions (SACSSP). The empirical part of the study was conducted in two stages. The first stage consisted of a clarificatory evaluation, wherein a step-by-step logical participatory process was followed for the clarification and development of the programme theory. This process resulted in logic models and a theory-of-change model against which the evaluation questions for the study were developed. These questions assessed the need for the SAW training programme - and for the SAW training programme planning and design. It was found that there was a need for SAW training programmes and that the SAW training programme had been designed to address this need. The second stage consisted of an implementation evaluation. This was done by means of a data matrix using the evaluation aspects for each of the objectives developed during the clarificatory evaluation. Data gathering was done by means of content analysis, focus group workshops and questionnaires. Data interpretations, conclusions and judgements were made with regard to each of the objectives and consolidated in a table format which indicated the outputs and outcomes, implementation results- and a judgement and recommendation for each objective. It was found that a standardised and structured process was followed most of the time, but that the knowledge and skills training elements, particularly in their practical application, left room for improvement. The study illustrates the advantages of a theory-based evaluation that assists with programme planning and modification, knowledge development and the planning of evaluation studies.

Management is a process requiring both an art and a skill in order to be effective in service rendering. In order for managers to be efficient and effective then in their managerial practices, there is a need for a formal management training programme by the organization. On the basis of this, the researcher has selected her subject of study to stress the importance of the development of a management training programme amongst staff officers and area managers within the SANDF Social Work Directorate. The study was conducted amongst staff officers and area managers within the SANDF Social Work Directorate consisting of men and women whose ages varies between thirty and fifty years. The researcher's motivation for choice of subject emanates from the observed difficulties experienced by some of the staff officers and area managers in the performance of some of the managerial tasks assigned to them such as the drawing of a budget. This resulted in the development of interest by the researcher in determining the need for a management training programme amongst staff officers and area managers within the SANDF Social Work Directorate. Literature review regarding the topic of management, needs assessment, management training and management training programme was done. The researcher consulted various sources to obtain the literature. Management functions and the different managerial approaches were explored. Needs assessment with the main focus on various levels of analysis, management training with specific reference to knowledge, skills and attitude, and the management training programme were looked into. A needs assessment for a management training programme questionnaire was administered amongst staff officers and area managers within the SANDF Social Work Directorate. According to the researcher, the findings indicate a definite need for a management training programme amongst staff officers and area managers within the SANDF Social Work Directorate. Through this management training programme, service rendering within the SANDF Social Work Directorate will definitely be enhanced. / Dissertation (MA)--University of Pretoria, 2013. / Social Work and Criminology / unrestricted

This study focussed on the development and pilot testing of a research based preemployment core skills programme for young adults in order to equip them for the open labour market, to improve the young adults’ knowledge and application of employment core skills, which in turn could increase the likelihood of securing employment. This programme can also help to alleviate unemployment and poverty by contributing to the social development of young adults, enhancing human capital development, increasing opportunities to reach full educational potential, enhancing economic development and increasing the opportunity to be self-sufficient and raising the quality of life. The motivation for this study is based on the high unemployment amongst young adults, the lack of intervention programmes that address core skills for employment for young adults that are making the transition from school to work in South Africa and the apparent lack of core skills support for young adults at places of employment. The study was conducted from an ecological systems perspective which is relevant for the social work profession and to the “help professional” who engages with young adults. The applied research was used and a quantitative research approach was undertaken by using self-administered and group-administered questionnaires to collect data in a standardised way under controlled circumstances with procedures planned prior to the commencement of the study in order to test a hypothesis. The study was conducted in two phases namely (A) an exploration of core employment skills needed by young adults by using a quantitative descriptive survey research design and (B) the development and pilot testing of a pre-employment core skills programme for young adults by using a one-group pretest-posttest design to assess the change in knowledge of core skills of young adults through the deployment of an intervention of the programme. The discussion of young adulthood as a life phase highlighted the nature of human development. The discussion of the different development theories gave a good indication of what development tasks are of importance during young adulthood and especially in terms of preparation for entering into the labour market (career). Unemployment has various impacts on the young adult who in turn has an effect on the social system and the economy of South Africa. From the empirical findings of phase A and combining the literature study it became apparent that young adults who can communicate well, solve problems and work with others are more employable as they can assume an active, adaptive and responsible role in the workplace and society. This information was used to develop a pre-employment core skills programme for young adults. The conceptual programme model, the experiential learning approach and problem-based learning were used for the basis of the core skills programme. The aim of the core skills programme was to enhance the young adults’ knowledge and application of core skills necessary for employment and their employment opportunities. The findings from phase B indicate that the developed programme did enhance the young adults’ knowledge of core skills necessary for employment and that the developed programme can be implemented with young adults between the ages of 18-25 years. / Dissertation (MSW)--University of Pretoria, 2014. / tm2015 / Social Work and Criminology / MSW / Unrestricted

Thesis (Ph.D.(Nursing Science)) -- University of Limpopo, 2021 / The purpose of this study was to develop and implement a training programme to improve the implementation of the nursing process in public hospitals in the Limpopo Province, South Africa. A mixed-method convergent parallel design was used in this study. Qualitative data were collected from 18 professional nurses using a semi structured one-to-one interview using an interview guide. The quantitative data were collected from 283 professional nurses through a self-administered questionnaire. Qualitative data were analysed using Tesch’s open coding method while quantitative data were analysed using Statistical Package for Social Sciences (SPSS) version 24. The findings were merged using a joint display to determine the extent to which the two data confirm, contradict, or expand. The study was guided by Dickoff, James, and Wiedenbach's Practice Orientated theory and Knowles Adult learning theory. The findings revealed that professional nurses perform their activities following the steps of the nursing process, nurses can implement the nursing process timeously but have problems with some steps of the nursing process. Nurses know the importance of recording but the incomplete recording was found to be a challenge, nurses were not attending in-service training on the nursing process leading to poor implementation of the steps, there were inadequate human and material resources, poor management and administrative support affecting the implementation of the nursing process, nurses do not know about the staff training and development policy and there is no training programme on the nursing process in the hospitals. The study, therefore, recommends that the nursing management support for nurses implementing nursing process; provision of adequate human and material resources; scheduling of continuous in-service training sessions for all categories of nurses; adoption of the short training course developed by the Department of Health in the Limpopo Province for in-servicing professional nurses; nursing process be introduced from the first level of nursing training and be reinforced throughout training; the short course should be included in the curriculum of all undergraduate nurse training, and other researchers to develop a model for effective implementation of the nursing process / University of Limpopo