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Methods of knowledge transfer : a case study of small and medium-sized handicraft businesses in GermanyLeopold, Stefanie Johanna 12 1900 (has links)
Thesis (MBA)--Stellenbosch University, 2008. / ENGLISH ABSTRACT: The study is divided into two major parts: a theoretical research of two knowledge transferring
methods headed by a discussion on knowledge and learning, and a case study analysing the
presence of mentoring within traditional apprenticeships at carpenter workshops in Germany. The
two methods on knowledge transfer are mentoring and the cognitive apprenticeship model, whereas
each of the models is discussed in terms of the individual characteristics present and techniques
used within the relationship of the parties present. In the past, both methods have been established
in modern business organisations to enhance knowledge creation, transfer and archiving though
many approaches have failed due to mistakes in the basic conceptual interpretation or lack of
support.
The question, which underlined this research project, focused on whether positive aspects of the
methods or the methods themselves have already been incorporated in the organisational culture of
small to medium sized enterprises. Thus, the research explored whether knowledge transferral
methods, and particularly mentoring, is apparent within the organisational structure of small to
medium sized enterprises and in Germany and whether the size of the company has an influence on
the presence of mentoring aspects in the businesses. With particular focus on mentoring, the
research has shown that no aspects relating to mentoring have been incorporated. Even though some
answers pointed to a correlation in between business size and the incorporation of aspects, no real
correlation could be proven. / AFRIKAANSE OPSOMMING: Die studie is in twee hoofonderafdelings verdeel: 'n teoretiese ondersoek van twee metodes van
kennisoordrag ingelei deur 'n bespreking van kennis en leer; en 'n gevalletudie wat 'n ontleding
doen van die teenwoordigheid van mentorskap binne tradisionee vakleerlingskappe by
skrynwerkerswerkswinkels in Duitsland.
Die twee metodes van kennisoordrag is mentorskap en die kognitiewe vakleerlingskapsmodel en
elk van die modelle word bespreek na aanleiding van die individuele kenmerke wat teenwoordig is
en tegnieke wat gebruik word binne die verhouding van die partye wat teenwoordig is.
In die verlede is beide metodes in moderne sakeorganisasies daargestel om die skep, oordrag en
bewaring van kennis te verbeter, hoewel baie benaderings misluk het weens foute in die basiese
konseptuele interpretasie of gebrek aan ondersteuning.
Die vraag onderliggend aan beide navorsingsprojek fokus op positiewe aspekte van die metodes
of die metodes self reeds geinkorporeer is in die organisasiekultuur van klein tot medium grootte
ondernemings.
Die navorsing het dus ondersoek of metodes van kennisoordrag, en veral mentorskap, duidelik is
binne die organisasiestruktuur van klein tot medium groote ondernemings in Duitsland en of die
grootte van die maatskappy 'n invloed het op die teenwoordigheid van mentorskapsaspekte in die
besigheid.
Met spesifieke fokus op mentorskap het die navorsing getoon dat geen aspekte van mentorskap
geinkorporeer is nie. Selfs waar sommige antwoorde 'n korrelasie aangetoon het tussen die grootte
van die besigheid en die inkorporering van aspekte, kon geen werklike korrolasie bewys word nie.
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