<p>Consumers often lack objective information about product acquisition costs. In such cases, consumers must rely on estimates of acquisition costs in making their choices. The current work examines the influence of mental simulations of product acquisition on estimates of acquisition costs. We suggest that simulations of product acquisition lead estimates to reflect the influence of consumers' current physical states on the experience of a particular cost. Specifically, carrying a heavy burden leads consumers to estimate higher distances to targets when they engage in simulation of walking to targets, but not when they do not engage in such simulation.</p><p>Simulation can be either deliberate or spontaneous. Deliberate simulation is engaged when consumers intentionally simulate an action. Spontaneous simulation requires particular conditions for its occurrence, but does not require conscious intent. The specific conditions for the occurrence of spontaneous simulation are the availability of situational inputs and that action be possible in the given situation. We support these ideas in a series of studies.</p><p>Study 1 demonstrates preference shifts that occur as a consequence of participants carrying heavy burdens. Participants in this study shifted their preference from an option located a visible but undefined distance away towards one that was available at their current location. Study 2 supports the theory that this shift occurs as a consequence of alterations in estimates of acquisition costs by showing that burdened participants estimate distances as greater than do unburdened participants. </p><p>Study 3 provides evidence for the role of mental simulation in producing such changes in estimated acquisition costs by showing that the distance expansion first demonstrated in study 2 occurs when targets are visible, but not when targets are not visible. This result is consistent with the central contention of this dissertation that visibility is critical for spontaneous simulation. Together, the studies support the role of spontaneous simulation in burden leading to distance expansion. Study 4 provides further support for the role of simulation in producing the effects of physical state on estimated acquisition costs by showing deliberate simulation results in similar distance to that of spontaneous simulation. </p><p>Studies 5 and 6 further demonstrate the dual roles of spontaneous and deliberate simulation on distance expansion. They show that expansion does not occur when targets are not reachable because they are up in the air (study 5). However, deliberate simulation of realistic (climbing - study 5) or unrealistic (flying - study 6) action restores distance expansion in those circumstances, supporting the role of simulation in leading to consideration of physical state in estimated acquisition costs.</p><p>The final study ties together these results by demonstrating the effects of both spontaneous and deliberate simulation in a single setting. Varying both the availability of conditions supporting spontaneous simulation and instructions for deliberate simulation the study allows an examination of the comparative effects of the two types of simulation and of their potential interaction. The study finds that deliberate simulation may produce effects that are larger than those of spontaneous simulation, but spontaneous simulation does not seem to enhance the effects of deliberate simulation.</p> / Dissertation

Since the late 20th Century, the consulting industry has grown significantly. Today, consulting is a widespread, one-size-fits-all term that includes virtually any form of advice-giving in a business setting. Irrespective of the industry, there is a large market and high demand for consulting. Knowing how to engage clients and ensuring successful consulting has never been more critical for consultancies looking to capitalise on scarce client demand. The purpose of this research study was to gain a collective understanding of those aspects that constitute successful consulting, focusing on the implicit dimensions that influence client-consultant engagement. In this regard, the research study aimed to add value by presenting a new perspective on, and extend understanding of the implicit dimensions influencing the client-consultant relationship by focusing on both clients and consultants though the unique lens of the Psychological Contract. This exploration of the Psychological Contract between client and consultant was conducted through the interpretivist paradigm, or to be more specific, a social constructivist approach. This approach allowed the researcher to explore the Psychological Contract between client and consultant through the constructed meanings that both clients and consultants attach to their experience of the client-consultant relationship, and enabled the researcher to explore their perceptions and interpretations of the dimensions that influenced that relationship. The researcher furthermore applied a qualitative research design and constructivist grounded theory method to explore the subjective meanings of clients and consultants, and to discover their reality. This design and method generated rich, in-depth data and understanding of the participants’ beliefs, perceptions, and subjective experiences to develop a comprehensive framework of the Psychological Contract between client and consultant. / Dissertation (MCom)--University of Pretoria, 2011. / Human Resource Management / unrestricted

Les effets d’amorçage comportemental ont fait l’objet de nombreuses recherches. Ces travaux ont révélé que l’activation incidente de concepts pouvait orienter le comportement des individus et que cette influence pouvait avoir lieu en dehors de la conscience. Toutefois, des critiques ont émergé à propos de ce champ de recherche, remettant en question la robustesse de certains types d’effets d’amorçage et la véracité de ces effets. L’identification des processus sous-jacents aux effets d’amorçage comportemental s’est alors imposée comme indispensable afin de mieux comprendre sous quelles conditions ils apparaissent et ainsi pourquoi ils font l’objet de difficultés de réplication. Ce travail de thèse a pour objectif d’apporter une contribution à l’identification des processus sous-jacents aux effets d’amorçage. A travers neuf expériences, nous avons testé d’une part, l’idée selon laquelle des caractéristiques méthodologiques (e.g., la durée d’exposition aux amorces) étaient propices à l’émergence de ces effets, d’autre part le rôle modérateur de certains facteurs (i.e., le concept de soi) dont une partie de la littérature suppose qu’ils sont impliqués dans ces effets. Les résultats montrent que le concept de soi pourrait être un déterminant de l’ampleur et de la direction des effets d’amorçage comportemental, selon l’implication de la conscience de soi ou de l’estime de soi. De plus, le niveau de perception des amorces semble être un candidat privilégié des modérateurs de l’amorçage comportemental. Dans l’ensemble, ces résultats fournissent des éléments afin de poursuivre l’investigation des mécanismes sous-jacents aux effets d’amorçage comportemental. / The prime-to-behavior effects have been widely studied. Research revealed that incidental concept activation could guide subsequent behavior and that this influence could be unconscious. However, some critics have emerged about these effects, questioning the robustness and the veracity of the prime-to-behavior effects. Identifying the underlying processes is essential to better understand under which conditions these effects appear and why some researchers have failed to replicate them. This work aimed at contributing to the identification of underlying mechanisms of these effects. Through nine experiments, we tested at one hand some methodological characteristics supposed to promote the emergence of these effects and, on the other hand some supposed theoretical moderators of the prime-to-behavior effects. Results prove the self-concept could determine the magnitude and the direction of these effects, depending on the self-consciousness or the self-esteem to be involved. Moreover, the level of conscious perception of the primes seems to be a potential moderator of the prime-to-behavior effects. Together, these results provide elements to continue the investigation of the underlying mechanisms of the prime- to-behavior effects.