The transition in South Africa has meant that institutions of higher learning have become much more inclusive spaces of many kinds of people who historically found it difficult to access them. In attempting to achieve this inclusion, the state and institutions of higher learning have recognised that inclusion is not simply the removal of racial exclusions. It also requires support for students who in practice cannot take up their studies due to particular constraints. One response has been the establishment of the National Student Financial Aid Scheme (NSFAS) which offers financial aid in loans and bursaries to students who cannot afford to study. In the case of students with disabilities, a further form of support is important, namely the state disability grant. NSFAS is effective at ameliorating not only the financial constraints of studying, but also the social and academic barriers that are specific to students with disabilities. The disability grant serves as a general source of income to pay for general expenses, to supplement NSFA funding or to be saved for emergencies. While literature exposes the income, educational and geospatial inequalities between disabled and non-disabled people over history, it highlights the financial, academic, social and structural barriers that disabled students face at university. The research highlights why people with disabilities are the ‘deserving poor’ of development and social assistance. With development being understood as the improvement of well-being or living standards, this research explores the role of the disability grant not as social assistance in alleviating poverty, but as social assistance that is developmental. Thus, just as NSFAS redresses the problems of affordability and disability in higher education, the disability grant needs to improve penetration and expansion to people with chronic illnesses, in order to avoid exclusion errors in the interdepartmental network on poverty reduction. / Thesis (M.Dev.Studies)-University of KwaZulu-Natal, Durban, 2013.

Dissertation submitted in fulfillment of the requirement for the Masters Degree of Technology: Public Relations Management, Durban University of Technology, 2011. / Globalization is impacting on education worldwide. As a result, the University of KwaZulu- Natal (UKZN), like other universities worldwide, have identified an opportunity to increase their profit margins by expanding their marketing initiatives internationally in order to recruit foreign students. The purpose of conducting this study was to investigate the sustainability of UKZN’s Student Exchange Programme in an increasingly competitive industry. The rationale behind the research is that communication challenges between UKZN, International Partner Universities and students, are threatening the overall success of the student exchange programme, with partners threatening to reduce their student exchange numbers. This rationale was tested via primary research in the form of a questionnaire distributed to international partner universities, who then randomly selected a target sample from students who had recently returned from a UKZN student exchange. Interviews were also conducted with a smaller sample and secondary research, in the form of a literature review of previous research findings and theoretical perspectives, was conducted. The sample comprised of ninety nine international students from first-world countries, who participated in a student exchange to UKZN. Respondent profiles included both male and female second-year tertiary respondents, from the European Union (EU) and the United States of America (USA). The major findings of the investigation revealed that the majority of respondents agreed that communication challenges at UKZN posed a credible threat to the future success of the exchange programme. UKZN should, therefore, focus on implementing long and short-term communication’s strategies. The research also found that, by addressing international concerns through the training and development of student exchange officers, will help equip officers to deal with a continually changing international relations’ climate.

Conducting research responsibly is an essential part of ethical research (Steneck & Bulger, 2007). When research is not conducted responsibly, the result is often research misconduct, which may cause harm to research participants (Aita & Richer, 2005). Although numerous methods and policies have been developed, both to prevent and to deal with research misconduct, such effects are ongoing (Howard Stone, 2001). A study conducted in the United States of America (USA) by Heitman, Olsen and Anestidou (2007) suggested that postgraduate biomedical students did not have sufficient knowledge of conducting research responsibly. This study aimed to adapt Heitman et al.’s (2007) study to social science postgraduate students at the University of KwaZulu-Natal in South Africa. Although findings indicated that the participants had adequate knowledge of conducting research responsibly, the variables hypothesised to have an impact on the results – such as age, research experience, and research training – did not produce any significant findings. / Thesis (M.A.)-University of KwaZulu-Natal, Pietermaritzburg, 2010.

Students with visual impairments are often confronted with major challenges at tertiary institutions. This dissertation investigated how students with visual impairments interact in an educational environment that is not designed with their needs in mind. This study further highlighted some of the challenges faced by students with visual impairments at the University of Kwazulu-Natal (Westville Campus) from adequately achieving their academic goals. It also afforded the students with visual impairments an opportunity to become involved in the process of evaluating, planning and bringing about changes in the services that directly affected them. Further it is the intention that the findings of this study will increase the understanding of the university community of the needs of students with visual impairments. This study was exploratory in design as the purpose was to collect as much data as possible in this area of study. A qualitative method using the non probability sampling method was used. This method allowed for the use of the researcher's judgement in identifying and selecting the respondents for the sample group. The sample consisted of 16 students with visual impairments registered at the Westville Campus during the period 2003-2004. To ensure that the respondents understood the procedure of the investigation, the contents of the consent form was made available in alternate format. This is in keeping with the principles of consultation, negotiation, agreement and co- ownership of the research study. In the analysis of this study the information was gathered primarily from an in-depth interview with a schedule. The findings indicated some of the major challenges experienced by students with visual impairments. These were primarily access to academic material, limited human and technological resources, implementation of accommodations during examinations and negative attitude of some members of staff. Recommendations to meet the students' needs focused on university wide education and awareness programmes. Hence, faculties will have to play an important role in facilitating the entry and success of students with visual impairments by making a paradigm shift from the medical/individual explanation of visual disabilities to understanding systemic deficiencies located within the barriers to teaching, learning and support. / Thesis (M.A.)-University of KwaZulu-Natal, 2005.

This study explores problem-based learning (PBL) as a form of pedagogy, and its interrelationships with the students, staff members and institution of the Medical Faculty at the University of KwaZulu-Natal. Little has been written previously about the interaction of student diversity and resource-constrained circumstances with PBL. I investigate perceptions and experiences of PBL as a pedagogic strategy, using Bernstein's theories of classification and framing as an organising framework. I draw also on his writings on discourses and knowledge structures and the pedagogic device. Within an interpretive methodology, I use three methods to generate data. I analyse numerically the test marks of a cohort of 202 students over three years for demographic influences on pedagogic engagement. I explore in semi-structured interviews the perceptions and experiences of PBL of 19 students and 6 staff members, and relate these to Faculty documents; I analyse these sources thematically in order to describe the roles of student, teacher and institution. These perceptions and experiences I then examine according to the eight elements of Bernstein's classification and framing. A number of contradictions emerge: between PBL theory, echoed by Faculty documents on one hand, and staff/student perceptions and experiences on the other; between staff members and students at some points but not at others; between high-achieving and low-achieving students; between different respondents' under-standings of "integration". Some demographic characteristics prove on analysis to be highly significant influences while others, counter-intuitively, are not. Bernstein's theories about knowledge structures are pertinent to the tensions revealed. Medicine has thought of itself as akin to the pure sciences – implying a hierarchical structure in which all knowledge aggregates towards a point of abstraction. However, the structure and function revealed by respondents suggests a horizontal knowledge structure, in which disciplinary knowledge is kept distinct. Students and teachers thus struggle to integrate areas of knowledge that are inherently discrete. In terms of Bernstein's "pedagogic device", some students are able to discern PBL's implicit rules of engagement, while others are not. Consensus on medicine‟s knowledge structure might settle ambiguities and help PBL achieve its potential as a complex pedagogy in a complex field. / Thesis (Ph.D.)-University of KwaZulu-Natal, Durban, 2012.

The University of Natal was unique in South Africa for many years in that, unlike other South African universities, it was split between two geographically distant campuses, Pietermaritzburg and Durban. The research problem which was central to this study was to document the development of the libraries of the University of Natal from inception in 1910 to the point of merger at the end of 2003 in order to arrive at an understanding of how the libraries in the two centres, Durban and Pietermaritzburg, developed. Linked to the central problem were two sub-problems which were, firstly to discover whether the two libraries had, as stated by a highly placed University Task Team, developed “too independently ...” (1) was true or at least partially true and secondly to find out whether the personalities of individual University Librarians had a significant influence on the development of the libraries. In order to solve the research problem and the two sub-problems as well as to guide the structure of the chapters, four research questions were posed: • What administrative problems were encountered as the libraries expanded and how did the dual-centred nature of the University affect their development? • What level of financial support did the University provide to the libraries and was this sufficient? • What impact did the introduction of information and communications technology (ICT) have on the development of the libraries? and lastly; • What services were offered to users of the libraries and how did these differ between the two centres. The broad approach to the study is interpretative. It has been written as a narrative, with interpretations interwoven throughout the discussion, in chronological order to best show change over time. Understanding the present and anticipating and managing change with some measure of success depends to an extent on our appreciation and understanding of history. This study, by investigating the historical record of the nine decades of existence of the University of Natal Libraries, is not only a revelation of the past but will also, it is hoped, assist in identifying possible future trends in academic librarianship in South Africa, particularly as far as the management of multi-centred university libraries is concerned. The value of the study also lies in the consolidation and interpretation of information in numerous unpublished records and scattered, ephemeral resources. The historical research method was chosen for this study. Given the nature of the research problem it was deemed to be the optimal method for the collection and analysis of data. In order to gain an understanding of the problem, evidence was gathered from primary sources, such as letters, library committee minutes, memoranda, newsletters, photographs and reports, including library annual reports, as well as secondary sources. Oral testimonies assisted in verifying information pertaining to the written record, shedding light on certain events and providing added insight. The research undertaken for the study showed that an offer of a Library Fellowship by the Carnegie Corporation of New York, which would enable a staff member to undergo professional training in librarianship in the United States, was the catalyst for the unification of the two libraries. This system prevailed for 22 years. Thereafter the unitary library system was dismantled and the two libraries developed in completely different directions until economic necessity resulted in a concerted effort to bring the libraries together again in 1997, although this time as a federal rather than a unitary system. The research showed that the criticism that the two libraries had developed too independently was true and that a holistic approach to library services at the University of Natal was lacking. Secondly, the research also showed that the personalities of individual University Librarians did exert a significant influence on the development of the libraries although other elements also influenced their development. Although the study is an history of a university library rooted in a “first world” (2) culture there are lessons to be learnt which could be applied to other institutions, particularly in the context of post-apartheid South African higher education. Several dual- or multi-centred institutions now exist. The integration of different libraries, each with its own idiosyncrasies and its own ethos can be complex and is potentially divisive. There has to be institutional commitment to the idea of a unitary library system as the library service in any university is shaped to a large extent by the parent institution. The study was limited to an investigation of the historical record of the University of Natal Libraries. An historical analysis of university libraries on a national scale lay beyond the scope of this study. It was also limited to a focus on the institution itself and the difficulties encountered in the administration of a dual-centred library service rather than focusing on the library service from the users’ point of view. Lastly the study suggests several areas for future research. It is noted that there is a dearth of in-depth critical texts available on the history of South African university libraries. An historical analysis of university libraries on a national scale would become feasible if research is undertaken into the histories of more South African university libraries. (1) [University of Natal, Library Task Team], A report on the University of Natal Libraries submitted to the Executive Implementation Team, 1998, p. 31. (2) C. Darch & P. Underwood, Dirt road or yellow brick superhighway?, Library hi tech, vol. 17, no. 3, p. 285. / Thesis (Ph.D.)-University of KwaZulu-Natal, Pietermaritzburg, 2008.

The number of unemployed young university graduates in South Africa is annually on the rise. This is due to a combination of factors which include a lack of the right skills, work experience, type of qualification, low number of available jobs and other macro-economic factors. Different stakeholders have proposed entrepreneurship as a possible solution to graduate unemployment. This study explores the feasibility of entrepreneurship as a way out of unemployment for jobless graduates. It does this by investigating the perceptions of young graduates of the University of KwaZulu-Natal who are engaged in entrepreneurship in Pietermaritzburg. The qualitative method of interviews is used for data collection. Two major areas of investigation in this study are that of the challenges that graduates encounter in their various business ventures as well as their perceptions about the effectiveness of entrepreneurship education at university. Generally the findings of this study seem to suggest that entrepreneurship, if developed properly, could be one of the solutions to the challenge of graduate unemployment. However a number of factors determine successful entrepreneurship. These include personality traits, intelligence, access to finance, good business management skills, family background as well as the general economic environment. The findings could also generally suggest that, in its current form, entrepreneurship education is not effective enough in producing graduates who are successful in business. / Thesis (M.Com.Dev.Studies)-University of KwaZulu-Natal, Durban, 2012.

This study investigates the use of a Web Based Learning environment to support a newly introduced Problem Based Learning curriculum at the Nelson R. Mandela School of Medicine. Questionnaires, observations and interviews form the basis of this qualitative study amongst first and second year students. Attempts are made to interrogate the way in which staff members use the system to support a constructivist learning environment. In addition similar prior research at this institution is taken into account and reported in the literature review. While not disputing the findings of earlier research the qualitative methodology used here shows some discrepancies with previous research. In particular, although learners are able to, and do, make use of the system it is predominantly used for the dissemination and retrieval of information. The basic premises of construction of knowledge are not facilitated by the Medical School's use of the Web Based Learning environment and of great concern was the small number of staff members who saw it as an integral part of the new curriculum and learning process. / Thesis (M.A.)-University of KwaZulu-Natal, 2006.

Reading lies at the centre of Science Foundation Programme (SFP) students' struggle for access to the very support that such programmes offer in preparation for undergraduate study. It is a skill that is generally not sufficiently improved over an initial year of university study because, apart from being underdeveloped in previous educational and life experiences, it is not explicitly developed at tertiary level where students are generally expected to process extended texts independently in a limited time period. This study not only probes the background literacy experiences of UKZN (PMB) SFP students, but also measures the reading ability, in terms of reading comprehension, rate, and receptive non-technical academic vocabulary, with which the majority begin their studies. To better understand why many SFP students struggle with their academic reading and find prescribed science texts inaccessible, student feedback on reading difficulties and reasons for not attempting homework reading is also considered. In response to such data from the 2005 cohort of about 180 students, a means of supporting or "scaffolding" student reading was investigated. This involved preparing an experimental group of students for independent reading by initially "talking them through" an overview of the text in commonsense terms so that even the weakest readers could begin the reading process with some understanding of the extended text that had been assigned. The other half of the student cohort made up a control group who were merely instructed to read the text for homework. Overall comprehension of experimental and control groups was tested, and questionnaires about reading difficulty administered. The effect, on reading rate, of using a paraphrased version of a text was also investigated by dividing students into an experimental group to read such a version and a control group to read the original. Reading rate was measured again at the end of the year, in comparison with a mainstream sample, for potential progress. Findings suggest that SFP students are largely under-prepared academic readers who are more likely to read a prescribed text, and this with comprehension, when initially talked through a commonsense paraphrase. It is hoped that provision of such scaffolding over the course of the foundation year will develop students' confidence to attempt reading the texts assigned to them so as to become more practiced academic readers, and thus better prepared for mainstream study. / Thesis (M.A.)-University of KwaZulu-Natal, 2007.

The purpose of this mixed methods study was to investigate the Web search strategies used to retrieve information from the Web by postgraduate students at the University of KwaZulu-Natal, Pietermaritzburg campus in order to address the weaknesses of undergraduate students with regard to their Web searching strategies. The study attempted to determine the Web search tactics used by postgraduate students, the Web search strategies (i.e. combinations of tactics) they used, how they determined whether their searches were successful and the search tool they preferred. In addition, the study attempted to contribute toward building a set of best practices when searching the Web. The sample population consisted of 331 postgraduate students, yielding a response rate of 95%. The study involved a two-phased approach adopting a survey in Phase 1 and interviews in the Phase 2. Proportionate stratified random sampling was used and the population was divided into five mutually exclusive groups (i.e., postgraduate diploma, postgraduate certificate, Honours, Master’s and PhD). A pre-test was conducted with ten postgraduate students from the Pietermaritzburg campus. The study revealed that the majority of postgraduate students have been searching the Web for six years or longer and that most postgraduate students searched the Web for information from five to less than ten hours a week. Most respondents gained their knowledge on Web searching through experience and only a quarter of the respondents have been given formal training on Web searching. The Web searching strategies explored contribute to the best practices with regard to Web search strategies, as interviewees were selected based on the highest number of search tactics used and they have several years of searching experience. The study was also able to identify the most preferred Web search tool. It is envisaged that undergraduate students can potentially follow these search strategies to improve their information retrieval. This finding could also be beneficial to librarians in developing training modules that assist undergraduate students to use these Web search tools more efficiently. The final outcome of the study was an adaptation Bates’ (1979) model of Information Search Tactics to suit information searching on the Web. / Thesis (M.Com.)-University of KwaZulu-Natal, Pietermaritzburg, 2012.