The master thesis focuses on caring facilities and service, specifically the Charity care service of the regional charity of Klatovy. The Master thesis points out how necessary and at the same time demanding is the work of caregivers. The Master thesis also includes the characteristics of the clientele with whom Caritas care facility most often cooperates - seniors. It also contains an analysis of ethical dilemmas and problems which arose from semi-structured interviews with respondents,who are employees of specific centers of Caritas care service. The thesis also contains improvement suggestions and coments of the ethical dilemmas and problems which are made using 4 ethical theories - utilitarianism, deontology, ethic of care and situational ethic.