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Sustainable Value Creation and Stakeholder Interest Balancing in Information and Communication Technology (ICT) Environment : MBA-thesis in marketingKejuo, Kingsley, Nuruzzaman, Jamal January 2008 (has links)
Research Question: Can organizations truly create value for all its stakeholders simultaneously, without a significant trade-off from one group to another? And what role does current ICT infrastructure play? Purpose: This study is aimed at determining how organizations create value simultaneously for stakeholders without a trade-off, and also examine the role of ICT (Information and communication technologies) in balancing responsibility in trying to satisfying all stakeholders (customers, suppliers, society, environment, employees and shareholders) in complex ICT environments. Methodology: The study involves business organizations in Sweden. A research questionnaire was sent to one thousand five hundred top level management executives in Swedish based business organizations, to collect data. Business organizations were carefully selected to cut across many industry sectors. Findings: Some of the findings includes: that many companies in Sweden still have a hard time satisfying all stakeholders simultaneously without trade-off, even with the huge ICT infrastructures. We discovered that although companies invest a lot on ICT, but the combination of strategy which will bring corporate partnership and create value for all without “robbing Peter to pay Paul” is still lacking. Research Limitations: First, the study was limited to Sweden because of lack of resources to conduct interviews in many countries. Thus, there is the need to exercise caution in generalising these findings. Second, the number of respondents was limited, because it was difficult to get very busy top management executives from different companies to respond to our questionnaire. Originality: This research work provides insight to understand and interpret balanced stakeholder value creation in companies, identify attributes for simultaneous value creation, as well as the role information and communication technology play in achieving this objective. Keywords: Stakeholder, Value Creation, Information and communication technology, Sustainable Value, and Stakeholder Analysis
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Is advanced technical functionality enough? - Value creation in a complex warehouse management system investment : Lessons learned about the implication of resources, roles and interactionsLidström, John January 2013 (has links)
Supply chain management complexity is a growing challenge for a broad range of contemporary companies, which makes them turn to new and increasingly advanced IT-systems as a salvation. One of the currently most important system in a supply chain manager’s toolbox is the warehouse management system. As business challenges increases so does also the complexity in the investment processes surrounding the warehouse management systems, this paper explores value creation in these processes to understand the resource exchanges involved, the exchange actor’s different roles and the implications of interactions between the actors. This is conducted through a case study with a market leading warehouse management system vendor and a supply chain intensive customer. The findings indicate that value creation in a complex warehouse management system investment entails several intervened and ongoing processes of different resource exchanges, were the actors co-create value jointly by sharing, combining and utilizing the resources throughout these processes. In order to establish this essential value co-creation sphere, also social exchanges in the form of qualitative interactions between the actors have proven to be a fundamental factor.
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Use value innovation to create competitive advantages in Blue Ocean : A case study of IKEA in NanjingLu, Chaoren, Thawatthatree, Apinya January 2011 (has links)
This present thesis aims to contribute to a better understand about how to use value innovation to get competitive advantages and get leading position in the market. This theoretical approach is supported by an empirical case study about IKEA in Nanjing, China. This case is based on a qualitative research method of in-depth interviews with the local customers, co-workers and managers. The outcome is IKEA uses a unique strategy execution in Nanjing, and it fits Nanjing’s market very well. The competitive strategy of IKEA is based on its vision of “create better everyday life for many people”, combined with the value-based service culture, and use value innovation to create more value for both customers and company. This present thesis will show its unique strategy operation way together with value creation, which leads IKEA successful apply its Blue Ocean strategy in a foreign country and gets leading position in the market. So far we have the opinion that IKEA has been successful in Nanjing by implementing a Blue Ocean strategy, which is crucially supported by good value innovation for both customers and company. It is quite a good example of successful Blue Ocean strategy operator in globally.
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Value creation and problems of modern mergers and acquisitions (using empirical illustration of Schlumberger company)Bourkaib, Lynda, Rozhkova, Darya January 2011 (has links)
Integration through strategy of mergers and acquisitions have become popular all over the world thanks to globalization, technological developments, liberalization, and saturated competitive business environment. On The Journal published on www.globusz.com, it has been announced that the number of M&A corporations has reached 5000 mergers, and the total value of the companies acquired is of about $1.7 trillion in 2000. In USA, it was the period where the most important and largest M&As were ever announced, it was the year where AOL and Time Warner were merged. Most of researches conducted on M&A activities have recognized that firms prefer to enlarge their activity by merging or acquiring new businesses rather than enlarging organically. However, in some cases, results collected are not the ones expected. IBM has made about 800 strategic alliances, Hewlet Packard about 300, and AT with T about 400. This proves that those alliances either with strategic suppliers, or with competitor or partners, they are an effective and a prompt access towards capital increase, talents discovery, effective distribution channels and manufacturing productive designs or operations. According to a study conducted by Coopers and Lybrand, companies that form strategic alliances grow 20% faster and gain 11% more in sales than those who choose to rely solely on their own expertise (Segil 1998). The study also identified that two thirds of middle level firms have entered some form of alliance: 37% with their customers; 35% with their suppliers; 15% with competitors. The gaining from M&As is said to be a means of protecting the market share and of expanding growth domestically and internationally, because it leads to more beneficial using of resources and assets, to more efficient managеmеnt, and to еcоnomies of scale, etc. Thus, the question to raise is: do results of M&As create real value for the shareholders of acquirers?
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Exploring Value Creation Derived from Celebrity Consumption : The paradigmatic elements of Celebrity Negative InformationGonzalez, Aaron January 2011 (has links)
The celebrity status is seen in a wide variety of domains that ranges from entertainment, to sport, to politic communities. It operates as a way of providing distinctions and definitions of success within those domains (Marshall, 1997). The purpose of the thesis is to investigate the paradigmatic elements of celebrity negative information across different celebrity domains. The word paradigmatic is used because over the years we have seen celebrities killing their careers as consequence of their wild behavior. In the other hand we have also seen celebrities booming their careers. This thesis is an attempt to improve our understanding on which factors are of relevance when celebrities’ meltdown causing potential sources of troubles to stakeholders related with them. In summations the objective is finding patterns among the paradox and inconsistencies over the years of real life celebrity cases. We first analyze how the consumptions of celebrity offering yields different type of values to consumers that construct an OVP optimal value point. This OPV can be seen as a combination of enabling attributes and enhancing attributes. Enabling attributes such as “quality and efficiency” are a must for a human brand to even achieve celebrity status. The enhancing type of attributes such as “ethics or charity” bring that extra mile or added value not necessary to obtain success but beneficial to their overall image. In addition a discussion if celebrity negative information caused by illegal or immoral behavior can lead to value destruction affecting consumption patterns is presented whereas a qualitative study based on real life cases was carried out. The results showed that “consistency” with the celebrity previous behavior and image are crucial to anticipate how the consumers will react to a case of negative celebrity information. The celebrity “domain” revealed some tolerance bringing or blocking effect towards negative celebrity information. In conclusion this exploratory study is a good starting point to prove that not all negative celebrity information is negative to a celebrity and thus there is no general recipe to study these incidents. By bringing a framework like the one presented it is easier to isolate and study one case at a time. At the end of the paper we applied the framework and anticipated the response of Swedish consumer’s to a real drugs case scandal involving a singer.
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Business Models and Value Creation : A Case Study of New York City Economic Development CorporationChambers, Eric, Patrocinio, Manuel January 2012 (has links)
Since its establishment as an emerging area of research in strategic management over a decade ago, business model research has had little consensus towards adopting a single definition or common language for this rapidly growing management concept. However, strong agreement as to the relevance of value creation within organizations underlies existing business model literature. Moreover, applications of business model frameworks outside the private sector have been limited. Recent literature has identified business model innovation and design as a critical tool in effective implementation of organizational strategy, and empirical research in business models from new and alternative perspectives may reveal linkages between strategic management issues and effectiveness in creating value in public and citizen sector organizations. Nevertheless, existing academic literature has not yet explored applications of traditional business model frameworks within a public sector context, nor has the need for empirical research linking the business model concept with public sector management been addressed. The main purpose of this thesis is to contribute to the understanding of how business models can be defined, redefined, and applied in city economic development agencies for application as a strategic public management tool. An analysis of how the business model of a prominent city economic development agency has been employed and how value is created within this model will be undertaken. This empirical study also aims to determine conceptual linkages between business model applications in city economic development and to contribute a theoretical foundation towards development of future research. Given the multi-faceted applications of the business model concept, the authors have conducted exploratory research targeting the application of current business model concepts and frameworks to a city economic development agency representing an influential global center of finance and commerce, the City of New York. The significance of conducting empirical studies on city economic development agencies is due to the influence in which these organizations have on industrial cluster growth, national economic competitiveness, and citywide and regional transformation. In considering this context, The New York City Economic Development Corporation is the primary economic growth engine for the City of New York, and strives to create and deliver value to citizens, businesses, and other stakeholders of New York City. Findings from this study suggest that economic development professionals have not adequately clarified the term ‘business model’ for promoting common language between strategists, project managers, consultants, and executives to support strategic business model design within city economic development agencies. The authors conclude that equally relevant to framing and applying theoretical foundations grounded in the business model concept, is the identification of value-creating activities within economic development agencies and development of citizen-focused value propositions. This empirical study aims to define, clarify and explore the former, while calling upon a need for future research of the latter.
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Customer loyalty creation in the digital music portal industry.. : Looking at three countriesLjungwaldh, Sebastian January 2010 (has links)
<p><strong>Purpose:</strong>The purpose of this study is to investigate the most important factors for creating customer loyalty, which contribute to competitive advantage in the DMP industry.</p><p> </p><p><strong>Background: </strong>The emergence of the digital music industry in recent years has resulted in a competitive situation with new digital music portals (DMPs) entering the market. A DMP can be defined as ‘<em>an e-business whose core service is to legally offer digital music by means of stream and/or download’.</em> The industry has experienced rapid developmental changes on the online platform with an outcome of a steady growth in online sales. Customers can choose from a large music assortment and DMPs function as intermediaries between right holders and end-consumers, and customers can easily switch between rivals at low costs. <em> </em></p><p><strong> </strong></p><p><strong>Method: </strong>The research strategy used in this thesis was a qualitative research strategy. Data was collected from eleven interviews, from people working within the DMP industry, using semi-structured questions. The sample was selected through a combination of convenience and snowball sampling. The collected data was later interpreted and analysed. Coding was used as an analysis method, where the authors selected relevant data and created groups of themes related to the purpose and the research questions.</p><p><strong> </strong></p><p><strong>Conclusion: </strong>The analysis results show that DMPs have to focus on performance, explicitly performance competing strategies for creation of customer loyalty, which overlaps value and trust creation activities. The most important factors for creating customer loyalty contributing to competitive advantage in this industry are gathered under three concepts: developing innovative new transaction structures, increasing customer affiliation through usability and editorials and to engage the customer in the portal’s service.</p>
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Leverage Buyouts : - A boom or bust in the Nordic Region?Fältmars, Håkan, Arvidsson, Ola January 2008 (has links)
<p>The private equity (PE) industry has been growing over the recent years and a large amount of capital is invested in Nordic private equity funds. Buyouts which are focusing on a leverage effect, known as the leverage buyout (LBO), have transformed public companies into private equity owned portfolio companies. The purpose of this report is to describe and analyze the current state of the leverage buyout transaction in the Nordic market, with focus on the factors which are affecting the value creation process.</p><p>Through an abductive approach, data has been collected from interviews with representatives from PE companies and banks with experience of LBO transactions in both the Eu-ropean and the Nordic market. The objective was to examine the factors which are affect-ing the value creation process and to examine why LBO transactions in the Nordic PE market has generated higher EBITDA multiples than in the European market.</p><p>The study shows that PE companies operating in the Nordic market tends to appreciate operational and organizational value rather than multiple values. Nordic PE companies have in general exercised longer investments in the portfolio companies compared to European PE companies. The long term investments implementation has enabled the Nordic PE companies to accomplish entrepreneurial actions in a further extent. Nordic PE companies have also been successful in their streamlining process of the organ-ization structure, which partly explains the greater EBITDA multiples generated in the Nordic market. Another significant factor is the favorable tax regulation in Sweden which has been beneficial for the whole Nordic PE market. The current financial condition has affected both the activity and the transaction structure of LBO’s in the Nordic market. The equity proportion has increased, while unsecured loans such as mezzanine loans and second lien loans have decreased. Nordic PE companies have also stopped using syndicated loans, as it has been too risky to renegotiate debt re-payments with several banks. The study concludes that Nordic PE companies will in the nearest future change their geo-graphical focus more too emerging markets, while turn-a-rounds strategies will be used more frequently in the Nordic market.</p>
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Addressing Eco-friendliness as a Marketing Strategy: An investigation in the car industry : MBA-thesis in marketingReis Leite, Emilene January 2010 (has links)
Research Questions: Environmental consideration has influenced managerial decisions and has required from firms to develop an organizational culture that focus on the environmental issues. Despite the importance of adopting a business philosophy that take into account the ecological concerns few studies have examined the relationship between market orientation and environmental practices. This thesis contributes to fill this gap by addressing the following questions: 1) Does the introduction of the environmental facilities help firms towards green innovation? 2) Is Green marketing strategy of firms positively associated with the augment in performance? 3) Does green marketing communication affect positively corporate image? Research Objectives: My aim is to investigate if firms´ green strategy can encourage innovation; enhance corporate reputation and increase overall performance. Research approach and methodology: The assesment of companies green initiatives and the effects on their performance have been achieved through the content of annual and sustainability reports as well as interviews with business managers. Findings: The investigation indicates that when implementing an effective green strategy firms will improve their managerial and organizational performance and such improvements can contribute positively to their financial outcome. The better use of the resources via the introduction of the environmental facilities by firms indeed can help them towards green innovation. Add to that, communicating environmental practices also seems to be an important tool to enhance brand reputation. Thus this study agrees with some authors who affirm that integrating environmental issues into business activities firms´ can increase efficiency and competitiveness while reducing environmental impact. Concluding remarks: The core lesson learned from this scientic work is that the response of the firms in prioritizing the implementation of eco-friendly practices is linked with their perception of current environmental trends. The most firms reinvent themselves by adopting more reuse, recycle, reduce, re-design, green training, green marketing, etc more eco-oriented they seems to be.
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Shareholder Value Creation in M&As : A Comparison of Different Industries in the OECD Member CountriesScheutz Godin, Axel January 2014 (has links)
The purpose of this study is to examine the value generated to shareholders due to the announcement of mergers and acquisitions (M&A) in different industries. Only deals between firms in the OECD member countries over the period 2004-2014 are analysed. The value is measured by calculating the cumulative abnormal return for event periods close to the announcement date. Cumulative abnormal returns is often used for measuring the impact of events on a stock price and reflect what investors believe will be the value from resulting synergies to shareholders. Only transactions between target and acquiring companies that are operating in the industrials, financial services, information technology and consumer staples industry are examined. Previous research is used to determine industry conditions affecting value creation and the expected value creation for each of the four industries is determined. This study find that returns for acquirers are distributed around zero percent. The mean cumulative abnormal returns for acquirers are negative for three of the four industries examined. The only positive abnormal return for acquirers is found in the financial services industry. Target firm shareholders receive positive returns in all industries. Target firm shareholders in the consumer staples and industrials industries receive on average statistically significant results above zero percent for a significance level of 5%. These industries have also the highest target returns.
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