Global ETD Search

1	Analysis and Implications of Guest Attitudes Towards Queuing in Theme Parks Lemaster, Austin 01 May 2015 (has links) Queue lines are a fundamental inevitably of the modern theme park. Parks have begun to introduce various systems for combating the normal queue, some of which are at no extra cost to guests and some of which are an extra cost. These systems feature a variety of methods by which guests can bypass the normal queue and enter one featuring a minimal wait. Parks have also started to introduce elements within queues that make waiting in them easier and change guests’ perception of time, thus making the waits seem shorter. This thesis attempts to determine the attitudes of guests towards these new trends as well as traditional queuing. Experiences and perceptions of queues from theme park guests were collected and have been compared with existing literature on guest satisfaction, theme parks and queue lines in order to determine relationships between current practices and theory. The findings from these relationships resulted in several suggestions for theme parks to take into account as queues continue to evolve in order to best suit guest needs.
2	On the control of airport departure operations. Burgain, Pierrick Antoine 15 November 2010 (has links) This thesis is focused on airport departure operations; its objective is to assign a value to surface surveillance information within a collaborative framework. The research develops a cooperative concept that improves the control of departure operations at busy airports and evaluates its merit using a classical and widely accepted airport departure model. The research then assumes departure operations are collaboratively controlled and develops a stochastic model of taxi operations on the airport surface. Finally, this study investigates the effect of feeding back different levels of surface surveillance information to the departure control process. More specifically, it examines the environmental and operational impact of aircraft surface location information on the taxi clearance process. Benefits are evaluated by measuring and comparing engine emissions for given runway utilization rates. Taxiway Airport Operations Markov Markov decision process Aviation Air transportation Optimization Departure Queue Collaborative decision making Virtual queuing Pushback Markov processes Stochastic models Mathematical models

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Analysis and Implications of Guest Attitudes Towards Queuing in Theme Parks

On the control of airport departure operations.