Indiana University-Purdue University Indianapolis (IUPUI) / With the continuous growth of health information on the Internet, providing user-orientated health service online has become a great challenge to health providers. Understanding the information needs of the users is the first step to providing tailored health service. The purpose of this study is to examine the navigation behavior of different user groups by extracting their search terms and to make some suggestions to reconstruct a website for more customized Web service. This study analyzed five months’ of daily access weblog files from one local health provider’s website, discovered the most popular general topics and health related topics, and compared the information search strategies for both patient/consumer and doctor groups. Our findings show that users are not searching health information as much as was thought. The top two health topics which patients are concerned about are children’s health and occupational health. Another topic that both user groups are interested in is medical records. Also, patients and doctors have different search strategies when looking for information on this website. Patients get back to the previous page more often, while doctors usually go to the final page directly and then leave the page without coming back. As a result, some suggestions to redesign and improve the website are discussed; a more intuitive portal and more customized links for both user groups are suggested.

Websites are shifting from static model to dynamic model, in order to deliver their users with dynamic, interactive, and personalized experiences. However, dynamic content generation comes at a cost – each request requires computation as well as communication across multiple components within the website and across the Internet. In fact, dynamic pages are constructed on the fly, on demand. Due to their construction overheads and non-cacheability, dynamic pages result in substantially increased user response times, server load and increased bandwidth consumption, as compared to static pages. With the exponential growth of Internet traffic and with websites becoming increasingly complex, performance and scalability have become major bottlenecks for dynamic websites. A variety of strategies have been proposed to address these issues. Many of these solutions perform well in their individual contexts, but have not been analyzed in an integrated fashion. In our work, we have carried out a study of combining a carefully chosen set of these approaches and analyzed their behavior. Specifically, we consider solutions based on the recently-proposed fragment caching technique, since it ensures both correctness and freshness of page contents. We have developed mechanisms for reducing bandwidth consumption and dynamic page construction overheads by integrating fragment caching with various techniques such as proxy-based caching of dynamic contents, pre-generating pages, and caching program code. We start with presenting a dynamic proxy caching technique that combines the benefits of both proxy-based and server-side caching approaches, without suffering from their individual limitations. This technique concentrates on reducing the bandwidth consumption due to dynamic web pages. Then, we move on to presenting mechanisms for reducing dynamic page construction times -- during normal loading, this is done through a hybrid technique of fragment caching and page pre-generation, utilizing the excess capacity with which web servers are typically provisioned to handle peak loads. During peak loading, this is achieved by integrating fragment-caching and code-caching, optionally augmented with page pre-generation. In summary, we present a variety of methods for integrating existing solutions for serving dynamic web pages with the goal of achieving reduced bandwidth consumption from the web infrastructure perspective, and reduced page construction times from user perspective.