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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

The role of mobile phone web utilisation in creating economic growth in South Africa

Elphick, Kate 23 March 2010 (has links)
Mobile phone web utilisation is relatively new in South Africa, and not only does it provide more convenience to existing Internet users, but it can potentially overcome the access problems that are attendant in the utilisation of the web by most South Africans. This could go a long way to bridging the Digital Divide and contribute to South Africa’s economic growth. It is therefore important to understand the role that the South African mobile phone web utilisation cluster may play in creating national competitive advantage. This exploratory research study focuses on understanding the role of mobile phone web utilisation in creating economic growth in South Africa. It uses a combination of empirical evidence on the mobile phone web utilisation cluster, academic theory around Porter’s Diamond Model of the Micro Economics of Competitiveness, and pre-existing international and local research. The question that was considered was “Does the Mobile phone web utilisation cluster represent a source of competitive advantage for South Africa?” To support this investigation the following areas were explored; • What is the universe of the mobile phone web utilisation cluster? • Are the related and supporting industries conducive to competition? • Are firm strategies, structures and competitive rivalry conditions conducive to • competitiveness in this cluster? • Are demand conditions conducive to global and local competitive growth? • Are factor conditions conducive to competitiveness? • What is the role of Government? The research found that in most aspects, this cluster has the potential to play a role in creating competitive advantage and contributing to South Africa’s economic growth. / Dissertation (MBA)--University of Pretoria, 2010. / Gordon Institute of Business Science (GIBS) / unrestricted
2

Les facteurs et barrières pour l'adoption des services électroniques gouvernementaux

Tremblay-Cantin, Claudie-Ann 16 March 2021 (has links)
Les TI ont apporté de nouvelles possibilités d’améliorer l’efficience managériale et la qualité des services publics offerts aux citoyens (Ma and Zheng, 2019). Un service offert avec l’aide des technologies de l’information est appelé un e-service. C’est ce type de service qui est fourni par un gouvernement électronique ou egouvernement. Les gouvernements voulant implanter les e-services font face à d’importants défis : souvent, ils éprouvent des difficultés à fournir des e-services de qualité qui satisfont les demandes des citoyens, ce qui laisse un écart entre l’utilisation potentielle et l’utilisation réelle des services. Ceci est accentué par l’échec de rencontrer les besoins des citoyens et d’obtenir leur approbation (AL Athmay and al., 2016). Les gouvernements devraient porter davantage attention au développement de leurs et services pour donner plus d’avantages aux utilisateurs parce que l’adoption des services par les citoyens est le critère de succès des e-services (Ma and zheng, 2019; Kurfalı and al., 2017) C’est pourquoi il est important de comprendre les facteurs influençant l’adoption du service. Le présent mémoire se donne comme question de recherche principale : quels sont les facteurs ou les barrières qui influencent l’utilisation des services électroniques gouvernementaux par les citoyens? Pour répondre à cette question, nous conduisons une revue de littérature pour identifier ces facteurs et barrières afin de produire un modèle qui regroupe tous ces facteurs et toutes ces barrières. Ce modèle fournira une vue compréhensive aux chercheurs et aux praticiens afin d’avoir une vue d’ensemble sur ces facteurs/barrières. / E-government services are services offered by governments using information technology. Many governments are investing heavily in information technology so that to enhance service delivery to their citizens. However, citizens do not always use these services so that they often forgo their potential benefits. This is the case since important barriers often emerge and hinder the adoption and use of government e-services. Over the years, several studies examined the adoption of government e-services, building a rich albeit fragmented body of knowledge on these barriers in the process. Indeed, the diversity found in these studies and the fast and continuous change that characterizes information technology in general, make the identification and the synthesis of the adoption enablers and barriers, a relevant and timely endeavor. For this reason, this study builds on the findings of a systematic literature review to provide a high-level framework that conceptually structures the state of knowledge on the topic, and that exhaustively informs both researchers and practitioners on the enablers and barriers of e-government services by citizens. The proposed model identifies nine categories– citizen’s internal, risk and security, practicality, sociodemographic, social, potential benefits, User Output, citizen’s trust, and government related–that can shape citizens’ adoption decisions of government e-services and that need to be considered by researchers and by practitioners alike.

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