Resident-centered care has been the standard philosophy in accredited personal care homes (PCHs) across Canada since 1990. Health care aides (HCAs) are the primary health care providers in PCHs and key to residents' quality of care and quality of life. However, studies have not examined HCA work satisfaction in relation to the four elements of resident-centered care: providing flexible scheduling, following residents' preferences, promoting a home-like environment and offering permanent assignment to promote consistency of care. This cross-sectional, ethnographic study was conducted using face-to-face interviews with nine HCAs working in four PCHs in Winnipeg, Manitoba, Canada. The results indicate that HCAs' work satisfaction was highly related to their caring relationships with residents and their working relationships with other HCAs and staff. The implementation of resident-centered care depended on institutional and managerial support. Lack of this support created stressful situations for HCAs and caused them concern about the quality of care and quality of life of residents.

This study highlights the importance of computer technology and its impact on elder care staff's skills development in the public sector. The government presents the digital agenda within which information and communication technology today is considered to have a potential for sustainability, growth and development. According to the EU Commission, there are several important elements that should be improved to digitize the workplace. Among these are digital literacy, collaboration between agencies and increased investments in research, education and innovation. New technology can be understood in different ways by individuals, some see the computer as something positive and exciting, while others may find it hard to see the opportunities for learning and development. The aim of this study is to explore how nursing assistants perceive the digitization in senior care and what factors influence their learning and digital skills. The method used was a qualitative study in which four semi-structured in-depth interviews were conducted with informants from different areas such as nursing homes and assisted living within the municipality. Through a hermeneutic research approach, interviews have been conducted, compared and finally interpreted. Focus has been on how the informants experiences the investigated phenomenon. The results show that elderly employees are experiencing the computer in different ways regardless of age. It also shows that an inner willingness and openness to learn something new is of great importance. To ease the individual's digital skills requires several interacting factors. It requires usage of resources, education and participation. Through increased resources in terms of finances and time to learn something new, the individual's professional development is empowered. Another factor is education in both group and individual to get a better understanding of the digital skills required. Participation is also considered as a factor which can enhance the individual's lifelong learning, active participation and motivation to improve skills in the elderly care. In summary, three of four informants thinks that the computer is as a good source for dialogue and knowledge sharing, information and communication can become clearer, and more efficient by using the computer as a tool in the workplace. However, they maintained that the more human interaction, face to face, is the one that works best. / Denna studie belyser datorteknikens betydelse och inverkan på äldreomsorgspersonals kompetensutveckling i relation till den digitalisering som sker i arbetslivet inom offentlig sektor. Regeringen presenterar den digitala agendan inom vilken informations- och kommunikationstekniken idag anses ha en stor potential för hållbarhet, tillväxt och utveckling. Enligt EU kommissionen är det flera viktiga delar som bör förbättras för att digitaliseringen ska lyckas. Däribland den digitala kompetensen, samverkan mellan olika instanser samt satsningar på forskning, utbildning och innovation. Ny teknik kan uppfattas på olika sätt av människor. Vissa ser datorn och ny teknik som något positivt och spännande som underlättar vardagen medan andra har svårare att ta den till sig och inte ser möjligheterna till lärande och utveckling. Syftet är att undersöka hur undersköterskor samt vårdbiträden upplever den digitalisering som sker inom äldreomsorgen och vilka faktorer som påverkar deras lärande och digitala kompetens.

Process of adaptation is an important period of a life cycle of an employee in every organization. This period, during which the employee is getting to know the organization, its culture, role, colleagues, and their own workload, often determines whether the employee stays with the organization or not. It is a difficult period, the employee is acquiring new skills and know-hows and adjusting to a new colleagues and environment. The difficulty of this period can be lowered with a well set and professionally managed systematic onboarding process. Onboarding process is what this thesis focuses on, it engages with general aspects as well as with evaluation of the onboarding process in a home organization of the author of this thesis. Said organization sees an onboarding manual as an important part of the adaptation process. A draft of such manual is a part of this thesis. Theoretical part of the thesis introduces fundamental fields necessary for complex understanding of the issues of training of new employees in organizations. The themes of adaptation and onboarding process are also introduced as well as education of new employees and mentoring as one of the education methods. Other themes described are the change management as well as the employees' onboarding manual. The concept of the theoretical...

Master´s thesis is focusing on the development of personal management of STAS - Pavel Sehnal company. First part of the thesis describes common requirements of personal management. In the second part I analyze present state of the company. The result of the thesis are suggestions, how to improve the personal management.