銀行檔案是銀行從事各項業務活動過程中所產生之紀錄，除可真實反映銀行活動情形、支援日常業務活動外，其存在對於國家之經濟發展，更有舉足輕重的地位。銀行檔案具有重要的憑證價值，它是銀行的重要資產，可保護銀行的合法權益。身處在知識經濟時代，妥善開發利用銀行檔案內所存在之知識結晶，可為銀行帶來龐大的經濟效益。 本研究採用「個案研究法」與「深度訪談法」進行研究。首先瞭解第一銀行與上海商業儲蓄銀行檔案部門歷史脈絡。其次運用「深度訪談法」，針對兩家銀行檔案管理人員進行訪談，以獲得有關銀行檔案意涵、法源依據、檔案管理工作等面向之意見與建議。最後進行分析，提出適用於我國銀行產業檔案管理之具體建議。 根據實際調查兩家民營銀行結果，提出結論如下：一、「銀行檔案」名稱看法分歧；二、銀行檔案管理模式不明確；三、銀行檔案管理缺乏法源依據；四、兩家銀行檔案分類系統差異性大；五、兩家銀行檔案管理不受重視；六、銀行檔案未進行數位化；七、缺乏檔案管理專業人員。 依據研究結果，本研究提出幾項建議：一、儘速制訂銀行檔案管理之法源依據；二、採集中式與分散式並存之檔案管理模式；三、依據組織行政架構進行銀行檔案分類；四、開放銀行檔案提供外界使用者研究；五、儘速進行銀行檔案數位化；六、加速銀行知識管理工作；七、成立銀行檔案管理專屬學會；八、加強培訓銀行檔案管理專業人員。 / Bank archives are records, which are produced from dealing with every business activity. It can reflect the bank activity situation, support the daily business activities and it is very important to the social economic development in our country. Bank archives have significant evidence values. It is not only bank’s assets but also can protect the legitimate rights and interests of the bank. In the knowledge economic age, to develop and utilize knowledge crystallization existing in the bank, archives properly can bring the huge economic benefits to the bank. This thesis is based on multiple-case study method and in-depth interview method to explore the banking industry archives management system. Firstly, this paper studies the background of First Bank and Shanghai Commercial & Savings Bank. Secondly, use in-depth interview method to obtain the both banks archivist’s opinions and suggestions about the meaning of bank archives, the source basis of the law and archives management. At last, a concrete suggestion about establishing an ideal bank archives management system in Taiwan, provided by the analysis conclusion in this paper. Based on the research of two private banks findings, the conclusions of this study are: 1. Title disputes of the bank archives; 2.The archives management style of the bank is indeterminate; 3.The archives management of the bank lacks the basic laws; 4.Archives classification system of the two banks varies too much; 5.Archives management of two banks are not paid enough attention; 6. The bank archives have not been digitalized; 7.Lack of professional archivists. Finally, according to the results of the study, several suggestions are provided: 1.Legislate the basis of bank archives management as quickly as possible; 2.Concentrating and dispersing archives management style should work at the same time; 3.Setting up a bank archives classification, according to organization structure; 4.Open bank archives to the external user; 5. Bank archives should be digitalized as quickly as possible; 6.Accelerate the knowledge management of the bank; 7.Establish the professional association of bank archives management; 8. Training the archivists will strengthen their skills.