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Banks today are the largest financial institutions around the world, with branches and subsidiaries throughout everyone’s life. However, commercial banks are facing risks when they are operating. Credit risk is one of the most significant risks that banks face, considering that granting credit is one of the main sources of income in commercial banks. Therefore, the management of the risk related to that credit affects the profitability of the banks. The aim of the research is to provide stakeholders with accurate information regarding the credit risk management of commercial banks with its impact on profitability.   The main purpose of the research is to investigate if there is a relationship between credit risk management and profitability of commercial banks in Europe. We also aim to investigate if the relationship is stable or fluctuating. In the research model, ROE and ROA are defined as proxies of profitability while NPLR and CAR are defined as proxies of credit risk management. The research collects data from the largest 47 commercial banks in Europe from 2007 to 2012 and formulates four hypotheses which are related to the research question. A series of statistical tests are performed in order to test if the relationship exists. Other statistical tests are performed to investigate if the relationship is stable or not.   The findings reveal that credit risk management does have positive effects on profitability of commercial banks. Between the two proxies of credit risk management, NPLR has a significant effect on the both ROE and ROA while CAR has an insignificant effect on both ROE and ROA. However, from 2007 to 2012, the relationships between all the proxies are not stable but fluctuating.

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This thesis has presented a case study of the development and introduction of a corporate identity program for a major Midwestern financial institution. It describes the process by which the program was undertaken, describes the pretesting of the program, and then describes the quantitative research used to measure the effectiveness of the corporate identity program and the results of the research.The thesis also reviews the available literature on measuring the effectiveness of corporate identity programs for business institutions and suggests opportunities for further research in this area.

The Canadian banking system has experienced significant changes over the last two decades. Deregulations allowed banks to generate revenue from non-traditional activities, and today fee-based income is as equally important as net interest income. The main objective of this thesis is to investigate how fee-based income affects a bank’s earnings volatility and its exposure to interest rate risk. We conduct empirical analysis of the annual fee-based income earned by the six largest Canadian banks (Royal Bank of Canada, Toronto-Dominion Bank, Canadian Imperial Bank of Commerce, Bank of Montreal, Bank of Nova Scotia, and National Bank of Canada) over the period from 1990 to 2012 inclusive. This analysis shows that almost all kinds of fee-based income generated by Canadian banks are highly dependent on the performance of the Canadian economy. In particular, we notice that the Canadian Gross Domestic Product (GDP) and oil prices significantly affect the revenues generated through fee-based activities. We also find a high positive correlation between fee-based income and net interest income. Additionally, we find that trading activity generates the most volatile income stream and eventually increases the volatility of bank earnings. We construct a Monte Carlo simulation model to analyze bank income under different possible economic scenarios. The Monte Carlo model simulates different types of banks that are common not only in Canada, but also around the world. In addition to net interest income, these hypothetical banks can generate three categories of fee-based income: traditional income, basic non-traditional income, and advanced non-traditional income. We also account for the costs associated with fee-based income in our analysis. Through simulations we find that a small change in the term structure of interest rates leads to insignificant changes in income at any type of bank, eliminating the need to hedge against interest rate risk. Moreover, even when interest rates are expected to move dramatically, banks have optimal balance sheet structures that minimize interest rate risk and optimize the volatility of income. Banks with sub-optimal balance sheet structures need to hedge in order to avoid financial distress. We find that hedging works equally well when a bank hedges its entire net income or just the net interest income component. Moreover, some sources of fee-based income can serve as a good hedging tool against the interest rate risk because they provide a steady income stream that could serve as a cushion for earnings. For example, traditional income and basic non-traditional income decrease risk per unit of return and help banks to stabilize revenues. However, advanced non-traditional income increases earnings volatility and might even lead a bank to financial distress.

Globalisation and the intense competitiveness amongst businesses and countries has increased the importance of comparative stakeholder analysis and banks focusing on their corporate culture. Managers are now being required to look within their companies and are constantly seeking ways to move forward and grow their business. Banks have moved away from a financial motive to one focused on satisfying stakeholder wants and needs in order to satisfy needs externally. The aim of this thesis was to investigate and evaluate the cultural setting in which a bank in South Africa namely Standard Bank operates. Further, how this environment influences a stakeholder’s perspective, particularly employees and managers. Firstly, the thesis examines the literature that is separated into different parts. Initially, stakeholder theory and the needs and the motivations behind the different models adopted were analysed. Furthermore, in order to understand the interconnection between bank culture, stakeholder interests and perspectives, the different cultural dynamics at the site were studied and evaluated. This aided in developing a deeper understanding of conflicts arising from cultural issues, particularly in organisations with diverse cultures, such as Standard Bank. Secondly, a mixed methods approach was utilised in order to understand the interplay between the stakeholder perceptions and corporate culture. This approach facilitated the researcher in gaining richer insights and a broader perspective of the topic, further enhancing the study. Insights were drawn from visual diaries (5), questionnaires (35), in-depth interviews (2), and observations (1 day). This was done through combining the various elements of both quantitative and qualitative research methods. The study contributes to an understanding that, the unification of both managers and employees understanding of their cultural environment is instrumental to the success of an organisation. In order to do so, this starts with the way a company operates mainly its culture, values and belief systems within the organisation. Therefore, these values and beliefs affect how a company operates. Taking this into account helps to create a customer centred environment. These views may either be aligned or conflicting with organisational goals and values. Although, banks the world over have a unified banking system, each bank has its own value and belief systems in place which make it successful. / Thesis (M.Com.)-University of KwaZulu-Natal, Pietermaritzburg, 2013.

This paper tries to define the concept of Export Finance and establish if the Export Financing is cost-effective way to raise capital and how is it organized in the Russian Federation. In order to do so, several methods have been used: the related literature has been studied, numerical analysis of economic-efficience of export financing has been prepared based on the real example and three interviews with experts in Export Finance have been conducted. The findings suggests that Export Financing is an attractive way of financing in a current economic environment and there is no credible alternative to it on the Russian market. Moreover, the analysis show that despite of the number of advantages, that Export Financing have, there are still some gaps in Export Financing, but in general, Export Finance area is developing and becoming more and more popular among russian importers and exporters

The Changing Landscape of Financial Services in Manitoba: A Location Analysis of Payday Lenders, Banks and Credit Unions ABSTRACT This study traces the emergence and expansion of payday lending outlets in Winnipeg and the rural Manitoba communities of Brandon, Portage la Prairie, Thompson and Dauphin during the period 1980-2009, in order to look for shifts over time in the site location strategies of payday lenders relative to mainstream banks. Location analysis, in the context of financial exclusion theory, is used to examine the spatial void hypothesis that mainstream banks have played a role in the rise of payday lending in poor neighbourhoods where traditional bank branches are absent or under-represented. It also considers evidence for the spatial complement hypothesis that payday lenders are not geographic substitutes for mainstream banks but are instead spatial complements, serving different segments of shared markets. Results of the goodness-of-fit test and location analysis based on population data suggest that the payday lending industry in Manitoba is not exclusively located in lower income neighbourhoods or solely located in areas where there is an absence or reduced presence of bank and credit union branches. Moreover, newer, suburban and rural payday lender outlets are almost always located next to mainstream banks and credit unions. The exception would be Winnipeg’s inner-city, where payday lenders are more densely located and where mainstream banks have gradually retreated. While multi-service establishments are shown to have first gained a foothold in poor neighbourhoods as cheque-cashers, this study examines the extent to which a focus on payday loans as the lead product has been accompanied by a shift to middle-income, suburban neighbourhoods and rural communities over the study period. The results of descriptive and OLS multivariate regression analyses provide further evidence of the changing relationship of location patterns of payday lenders to neighborhood characteristics, including mainstream bank presence, income level, poverty status, population density, age, education, family type and ethnicity. The implications these findings have for ongoing policy discussions about the status of the payday loan industry in Canada are discussed. JEL Classification code: G21 - Banks; Other Depository Institutions; Microfinance Institutions; Mortgages

This study analyses certain controversial issues commonly arising when a claim for restitution is brought against a bank. Chapter 1 considers the equitable claim traditionally labelled ‘knowing receipt’. Three issues are discussed: (i) the basis in principle of the claim for ‘knowing receipt’; (ii) whether the claim requires proof of fault on the part of the recipient; and (iii) whether the claim can be brought in relation to the receipt by a bank of a mortgage or guarantee offered to the bank in breach of trust or fiduciary duty. The conclusions are (i) that ‘knowing receipt’ is often a claim in unjust enrichment, though the dishonest recipient will also be liable for an equitable wrong; (ii) that when the unjust enrichment version of ‘knowing receipt’ is in issue, the claim should be one of strict liability; and (iii) a claim in unjust enrichment can be brought against a bank to defeat its interest in a mortgage or guarantee offered in breach of trust. Chapters 2 to 4 concern a concept within the law of unjust enrichment that has come to be called ministerial receipt. A ministerial receipt is a receipt of money or property by an agent on behalf of his or her principal. Banks often receive money as agents on behalf of account holders. Chapters 2 and 3 analyse that concept as it is dealt with at common law and in equity respectively. At common law, ministerial receipt is a defence which exists only if the agent pays over the money in question before receiving notive of the right of the plaintiff to restitution. By contrast, ministerial receipt in equity operates to restrict a right to restitution which would otherwise arise. A claim for 'knowing receipt' cannot be brought against an agent in equity. Chapter 4 argues that the equitable tratement of agents is correct as a matter of principle, and that no common law claim in unjust enrichment should be maintainable against a person who receives as agent. Special attention is given to banks. Chapter 5 analyses three other defences which a bank can plead in answer to restitutionary claims: 'good consideration', bona fide purchase and set off. It is concluded that there is no general defence of 'good consideration'; that the bank can plead bona fide purchase in relation to money deposited into an account in credit; and that in the context of combining two or more bank accounts set off is merely a species of bona fide purchase.

The purpose of this thesis was to provide insights into the consumer's perception of the risk of Riba (the Islamic prohibition of baking interest) and its influence on consumer's bank patronage. In Bahrain, the Conventional and the Interest-free banks operate side by side representing different philosophies of business and operation. Selecting a conventional bank requires Muslim customers to negotiate the risk of jeopardizing religious convictions, and selecting an Interest-free bank requires customers to adjust to possibilities of losing some of their convenience, time, services quality, and perhaps their money. Specifically, this study explored the interaction of risk perception (ethical and performance) with the banking patronage and a host of attitudinal and behavioural correlates in banking among the Bahraini customers. The study surveyed a random sample of customers from the population of Muslim teachers by means of Questionnaires. Risks of ethical, ideological and religious nature were identified These were new risks that extended the perceived risk research. Findings were reported about the public reaction to Riba as a threat and customers' concerns about it. The analysis also used attitudes, beliefs and world views, worrying, sin perception, religious orientation, Riba charactenstics, banking knowledge, social relations and contexts, as well as the risk handling activities to explore their influences on the perceived risks and banking patronage.