The GKSA seems to be in a weak condition concerning the Missio Dei. There is a drastic decline in membership, a weak impact on society and a crisis in following our calling. This study aims to explore the relationship between the Missio Dei and the missional church. The Biblical principles for aligning a church with the Missio Dei will be analysed. Eventually, I will propose a preliminary paradigm for transforming an ingrown church into a missional church. The question addressed in this study is what principles should a church follow to be a part of the Missio Dei and therefore become a missional church? / MTh (Missiology), North-West University, Potchefstroom Campus, 2013

The GKSA seems to be in a weak condition concerning the Missio Dei. There is a drastic decline in membership, a weak impact on society and a crisis in following our calling. This study aims to explore the relationship between the Missio Dei and the missional church. The Biblical principles for aligning a church with the Missio Dei will be analysed. Eventually, I will propose a preliminary paradigm for transforming an ingrown church into a missional church. The question addressed in this study is what principles should a church follow to be a part of the Missio Dei and therefore become a missional church? / MTh (Missiology), North-West University, Potchefstroom Campus, 2013

The treatment of life insurance policies in deceased estates and the effect thereof on marriages in community of property is the cause of various problems for executors. In terms of section 3(3) of the Estate Duty Act 45 of 1955 life insurance policies are deemed to be assets of the deceased. Consequently life insurance policies are reflected in the estate duty addendum of the deceased estate. Life insurance policies however are not always reflected in the liquidation account of the deceased estate as assets, notwithstanding the fact that life insurance policies are deemed to be assets for estate duty purposes. In this regard a distinction should be made between two situations: firstly where life insurance policies are reflected in the liquidation account of the insured estate and secondly where life insurance policies are not reflected in the liquidation account of the insured. For spouses married in community of property this creates a problem especially when you keep in mind that life insurance policies are in many instances a person's biggest monetary asset. When life insurance policies are reflected in the liquidation account of the insured, the surviving spouse has a claim on half of the policy proceeds. When life insurance policies are not reflected in the liquidation account of the insured, the surviving spouse has no claim on the policy proceeds. The problem that arises in this regard is that there is no certainty as to what extent life insurance policies should be included in the calculation of estate duty, and how these policies must be reflected in the estate of the deceased. This uncertainty has been perpetuated by courts. This research will illustrate how the courts came to different conclusions where the facts were more or less similar. / Thesis (LL.M. (Estate Law))--North-West University, Potchefstroom Campus, 2010.

The treatment of life insurance policies in deceased estates and the effect thereof on marriages in community of property is the cause of various problems for executors. In terms of section 3(3) of the Estate Duty Act 45 of 1955 life insurance policies are deemed to be assets of the deceased. Consequently life insurance policies are reflected in the estate duty addendum of the deceased estate. Life insurance policies however are not always reflected in the liquidation account of the deceased estate as assets, notwithstanding the fact that life insurance policies are deemed to be assets for estate duty purposes. In this regard a distinction should be made between two situations: firstly where life insurance policies are reflected in the liquidation account of the insured estate and secondly where life insurance policies are not reflected in the liquidation account of the insured. For spouses married in community of property this creates a problem especially when you keep in mind that life insurance policies are in many instances a person's biggest monetary asset. When life insurance policies are reflected in the liquidation account of the insured, the surviving spouse has a claim on half of the policy proceeds. When life insurance policies are not reflected in the liquidation account of the insured, the surviving spouse has no claim on the policy proceeds. The problem that arises in this regard is that there is no certainty as to what extent life insurance policies should be included in the calculation of estate duty, and how these policies must be reflected in the estate of the deceased. This uncertainty has been perpetuated by courts. This research will illustrate how the courts came to different conclusions where the facts were more or less similar. / Thesis (LL.M. (Estate Law))--North-West University, Potchefstroom Campus, 2010.

Identifying and prioritising effective service delivery drivers' in selected civil construction companies are more than merely satisfying customers' need. By successfully identifying and prioritising effective service delivery drivers within the selected civil construction companies, the companies will be able to achieve competitive advantage above their competitors. This study, by using a questionnaire as a measurement instrument, established that a gap currently exist between what civil construction companies, their employees and their customers regards as effective service delivery drivers within the civil construction industry. By closing this gap, the civil construction companies will be able to generate or maximise profits for their shareholders as there will be common understanding of the level of performance to meet the customer's expectations. The company will also have engaged employees as they would know what is expected from them on a daily basis. The study further highlights the benefits of managing these identified service delivery drivers and elaborate on the factors needed to successfully manage a service level agreement between a civil construction company and their customers. Civil construction companies however will have to revisit these drivers on a continuous basis as client satisfaction is associated with continuous improvement, permanent assessment of service delivery drivers and the service delivery standards. In essence, there are still a lot of challenges and opportunities when it comes to quality service delivery drivers in the civil construction industry. Each company needs to conduct a SWOT analysis to evaluate their competitiveness within the industry. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2011.

Identifying and prioritising effective service delivery drivers' in selected civil construction companies are more than merely satisfying customers' need. By successfully identifying and prioritising effective service delivery drivers within the selected civil construction companies, the companies will be able to achieve competitive advantage above their competitors. This study, by using a questionnaire as a measurement instrument, established that a gap currently exist between what civil construction companies, their employees and their customers regards as effective service delivery drivers within the civil construction industry. By closing this gap, the civil construction companies will be able to generate or maximise profits for their shareholders as there will be common understanding of the level of performance to meet the customer's expectations. The company will also have engaged employees as they would know what is expected from them on a daily basis. The study further highlights the benefits of managing these identified service delivery drivers and elaborate on the factors needed to successfully manage a service level agreement between a civil construction company and their customers. Civil construction companies however will have to revisit these drivers on a continuous basis as client satisfaction is associated with continuous improvement, permanent assessment of service delivery drivers and the service delivery standards. In essence, there are still a lot of challenges and opportunities when it comes to quality service delivery drivers in the civil construction industry. Each company needs to conduct a SWOT analysis to evaluate their competitiveness within the industry. / Thesis (M.B.A.)--North-West University, Potchefstroom Campus, 2011.

Since the first democratic election in 1994, the South African labour force has undergone various changes. As a result, a number of laws were implemented, which helped ensure the diverse nature of the South African labour force. Within a diverse workforce, stereotypes are more likely to occur, which is also the focus of the present study. This study explored not only the meaning and origin of stereotypes but also the prevalent stereotypes and the manner in which employees experience these within the South African mining industry. A qualitative research design from a combined phenomenological and hermeneutic approach was used for the purpose of this study by following a case-study strategy. A combination of both purposive and convenience sampling was used and participants’ responses were obtained by making use of semi-structured interviews. The population consisted of participants (N = 15) from different departments within a particular organisation in the mining industry in South Africa. The representation of the population was diverse and included male, female, various age groups, and different racial groups. Interviews were transcribed and thematic analysis was used to analyse the data. Themes, sub-themes, and characteristics were extracted from the data and direct quotations of participants’ responses were analysed to support the findings. It was found that participants of this study are aware of and understand the meaning of stereotypes. Generalisation was the most prominent theme that was evident when asking participants about the meaning of stereotype. During the study it became clear that stereotypes exist within the mining industry and that individuals do entertain stereotypes of other individuals employed in this industry (out-groups), and also about themselves (in-group). The most prominent in-group stereotypes that individuals experienced are racially oriented. These stereotypes were experienced by White individuals, Black individuals and Coloured individuals, and it was mostly negative. The most prominent out-group stereotypes that individuals hold of others in their workplace were found to be occupational stereotypes. During the present study most stereotypes turned out to be negative in nature. Findings of this study also indicated that employees experience stereotypes on three levels, namely emotional, cognitive and behavioural. Participants of this study experienced stereotypes mostly on an emotional level. The study’s findings did show various origins of stereotypes and participants indicated that it originated mostly from secondary exposure. In these instances influences can be a result of factors such as affirmative action, apartheid, social interaction and upbringing. To conclude the study, recommendations were made for future research and practice in an industry with a diverse workforce. / MCom (Industrial Psychology), North-West University, Potchefstroom Campus, 2015

Since the first democratic election in 1994, the South African labour force has undergone various changes. As a result, a number of laws were implemented, which helped ensure the diverse nature of the South African labour force. Within a diverse workforce, stereotypes are more likely to occur, which is also the focus of the present study. This study explored not only the meaning and origin of stereotypes but also the prevalent stereotypes and the manner in which employees experience these within the South African mining industry. A qualitative research design from a combined phenomenological and hermeneutic approach was used for the purpose of this study by following a case-study strategy. A combination of both purposive and convenience sampling was used and participants’ responses were obtained by making use of semi-structured interviews. The population consisted of participants (N = 15) from different departments within a particular organisation in the mining industry in South Africa. The representation of the population was diverse and included male, female, various age groups, and different racial groups. Interviews were transcribed and thematic analysis was used to analyse the data. Themes, sub-themes, and characteristics were extracted from the data and direct quotations of participants’ responses were analysed to support the findings. It was found that participants of this study are aware of and understand the meaning of stereotypes. Generalisation was the most prominent theme that was evident when asking participants about the meaning of stereotype. During the study it became clear that stereotypes exist within the mining industry and that individuals do entertain stereotypes of other individuals employed in this industry (out-groups), and also about themselves (in-group). The most prominent in-group stereotypes that individuals experienced are racially oriented. These stereotypes were experienced by White individuals, Black individuals and Coloured individuals, and it was mostly negative. The most prominent out-group stereotypes that individuals hold of others in their workplace were found to be occupational stereotypes. During the present study most stereotypes turned out to be negative in nature. Findings of this study also indicated that employees experience stereotypes on three levels, namely emotional, cognitive and behavioural. Participants of this study experienced stereotypes mostly on an emotional level. The study’s findings did show various origins of stereotypes and participants indicated that it originated mostly from secondary exposure. In these instances influences can be a result of factors such as affirmative action, apartheid, social interaction and upbringing. To conclude the study, recommendations were made for future research and practice in an industry with a diverse workforce. / MCom (Industrial Psychology), North-West University, Potchefstroom Campus, 2015

Summaries in Afrikaans and English / Emosionele intelligemsie is nag nie bevredigend binne die Sielkundige Opvoedkunde beskryf nie. Die begrip emosionele intelligensie .is deur sosiale wetenskaplikes aanvaar en word as een van die intelligensies van menswees beskou. Emosionele intelligensie word beskou as die vermoe om • eie emosies te herken, te verstaan en op aanvaarbare wyse uit te leef, • ander se emosies te herken en te verstaan en • die vermoe om die self te motiveer. Die doel van die ondersoek was om emosionele intelligensie (EK) binne Sielkundige Opvoedkundige terme te beskryf en adolessente wat emosionele probleme beleef s.e EK-profiele te ontleed. 'n Bestaande EK-instrument, di.e Q-Metricsvraelys, is vir hierdie ddel aangepas en ge'lmplementeer. Die slotsom waartoe gekom is, is dat adolessente met emosionele probleme onder andere depressief, aggressief en emosioneel ongeletterd is. Die opvoedkundige sielkundige kan die EK-instrument as diagnoseringsmiddel aanwend en terapiebeplanning hiervolgens doen. / Emotional intelligence has not been described in satisfactory Psychological Educational terms. The concept emotional intelligence is accepted by social scientists and is regarded as one of the intelligences of being human. Emotional intelligence can be described as the ability to • recognise and understand one's own emotions and to express it in an acceptable way, • to recognise and understand others' emotions and • being able to motivate the self. The aim of this study was to describe emotional intelligence in Psychological Educational terms and to analyse the EQ profiles of adolescents who experience emotional problems. An existing EQ instrument, the Q-Metrics Questionnaire, has been adapted and implemented for this purpose. The final conclusion is that adolescents who experience emotional problems, are amongst other things depressed, aggressive and emotionally illiterate. The educational psychologist can use the EQ instrument as a diagnostication instrument and can plan therapy sessions according to these results. / Educational Studies / M.Ed. (with specialisation in Guidance and Counselling)

Summaries in Afrikaans and English / Emosionele intelligemsie is nag nie bevredigend binne die Sielkundige Opvoedkunde beskryf nie. Die begrip emosionele intelligensie .is deur sosiale wetenskaplikes aanvaar en word as een van die intelligensies van menswees beskou. Emosionele intelligensie word beskou as die vermoe om • eie emosies te herken, te verstaan en op aanvaarbare wyse uit te leef, • ander se emosies te herken en te verstaan en • die vermoe om die self te motiveer. Die doel van die ondersoek was om emosionele intelligensie (EK) binne Sielkundige Opvoedkundige terme te beskryf en adolessente wat emosionele probleme beleef s.e EK-profiele te ontleed. 'n Bestaande EK-instrument, di.e Q-Metricsvraelys, is vir hierdie ddel aangepas en ge'lmplementeer. Die slotsom waartoe gekom is, is dat adolessente met emosionele probleme onder andere depressief, aggressief en emosioneel ongeletterd is. Die opvoedkundige sielkundige kan die EK-instrument as diagnoseringsmiddel aanwend en terapiebeplanning hiervolgens doen. / Emotional intelligence has not been described in satisfactory Psychological Educational terms. The concept emotional intelligence is accepted by social scientists and is regarded as one of the intelligences of being human. Emotional intelligence can be described as the ability to • recognise and understand one's own emotions and to express it in an acceptable way, • to recognise and understand others' emotions and • being able to motivate the self. The aim of this study was to describe emotional intelligence in Psychological Educational terms and to analyse the EQ profiles of adolescents who experience emotional problems. An existing EQ instrument, the Q-Metrics Questionnaire, has been adapted and implemented for this purpose. The final conclusion is that adolescents who experience emotional problems, are amongst other things depressed, aggressive and emotionally illiterate. The educational psychologist can use the EQ instrument as a diagnostication instrument and can plan therapy sessions according to these results. / Educational Studies / M.Ed. (with specialisation in Guidance and Counselling)