The master’s thesis aim is a proposal of an improvement of the company marketing strategy. The analyzed company is involved in a providing of complex services which correlate with realm of internet presentations, web design, online shops and internet marketing. The theoretical part of the thesis is focused on explaining the problems of marketing, strategy and company business environment, online business and the way to improve company marketing strategy. The analytical part is engaged in analysis from a viewpoint of contemporary strategy, marketing, company operation, market research, business environment and currently offered services. The final part of the thesis includes proposals to improve the company marketing strategy and it mentions effects on current particular factors.

The diploma thesis deals with evaluation of the current state of the Vinotéka Rek family business and results in a strategy of its further development. The first theoretical part is based on the theoretical backgrounds focusing on the development and growth of entrepreneurship in particular small and family businesses, the context of strategic management within the development of companies and also on selected analytical and research methods that examine the internal, external and market environment of the company. The second, analytical part of the thesis contains the practical application of the methods to the selected company, the identification of key factors and impacts on the company and the evaluation of the overall results for the subsequent selection of the appropriate development variant. Third, the part of proposals builds on the results of the analyzes and processes the selected variant of the development strategy, including the implementation steps and the benefits of the proposals.

In the recent decades, individual industries and whole sectors have been transformed due to the digital revolution. A combination of disruptive technologies and innovative business models, leading to new market opportunities and bringing unique values to customers. Companies that are primarily focused on the digitalization are able to scale their businesses faster and gain leading market positions. This thesis explored the impact of digitalization on the rail industry based on a business case by Bombardier Transportation (BT). Deregulation of the rail market and a focus on passengers’ experience was identified by BT as a business opportunity. Bombardier’s strategy was to extend products and services beyond those of a train operator, toward passengers. Bombardier initiated a project with code name “ON: BOARD” that was aimed at increasing journey experience by providing digital entertainment. However, the problem was the lack of knowledge regarding the passengers’ interest towards services provided under the scope of the project ON: BOARD, in particular in the Urban Area. The goal of this thesis was to observe passengers’ interest towards services of the project ON: BOARD traveling with Commuter trains in the area of Stockholm city. In order to meet the research goal and answer research questions, a qualitative method was selected. To be more precise, a survey with a structured questionnaire was conducted within a heterogeneous population. Non-probability quota-based sampling technique was selected. The collected data was analyzed based on descriptive statistical method, in particular, using one-way and cross-tabulation methods. Based on the research result the conclusion was following: passengers in the Urban area, in particular, commuter trains, were highly interested in the connectivity functionalities provided under the scope of project ON: BOARD. Thus, Bombardier was recommended to enter Urban Transport as the part of the market expansion strategy. / Under de senaste decennierna har individuella industrier och hela sektorer transformerats på grund utav den digitala revolutionen. En kombination av omvälvande teknologier och innovativa affärsmodeller har lett till nya marknadsmöjligheter och unika värden för kunder. Företag som är primärt fokuserade på digitalisering har möjligheten att snabbt skala deras affärsverksamhet och erhålla ledande marknadspositioner. Detta examensarbete har undersökt digitaliseringens effekt på järnvägsindustrin baserat på ett affärsfall av företaget Bombardier Transportation (BT). Avreglering av järnvägsmarknaden och fokus på passagerarupplevelse identifierades av BT som affärsmöjligheter. Bombardiers strategi var att utöka sina produkter och tjänster utöver det vanliga utbudet hos en tågoperatör, mot passagerare. Bombardier initierade ett projekt med kodnamn ”ON: BOARD” som syftade till att förbättra passagerarupplevelsen med hjälp av digital underhållning. En problematik uppstod dock på grund utav en bristande vetskap angående passagerarnas intresse om de tillhandahållna ON: BOARD-tjänsterna, speciellt i stadsområden. Målet med detta examensarbetet var att observera passagerarnas intresse av tjänster tillhandahållna via ON: BOARD, begränsat till pendeltåg runtom Stockholmsområdet. För att uppnå detta och att besvara de upprättade forskningsfrågorna valdes ett kvalitativt tillvägagångssätt. Det vill säga, en strukturerad enkätundersökning genomfördes inom en heterogen population. En icke-sannolikhetsbaserad och andelsbaserad samplingsteknik valdes som metod. Den insamlade datan analyserades med hjälp av statistiska metoder, framför allt användes ”one-way” och korstabulerings metoder. Baserat på resultaten och den efterföljande analysen tillhandahölls ledningen av BT rekommendationer. Utöver detta kartlades användarnas onlinebeteende med hjälp av resultaten och förslag till framtida forskning presenterades.

跨境電商環境下物流企業的業務發展策略-以中国邮政為例 / After Chinese domestic ecommerce boom in the mid-2000s, cross-border ecommerce has become the hot topic and big trend in recent years. As one of the important part of ecommerce, logistics service providers also face some difficulties in changing from the domestic to cross-border e-commerce. The study starts from the business development trend and in view of postal express player to seek the effective strategies. For example, they should set up different strategies for different target customers and provide tailor-made products, establish the overseas warehouse for global network expansion, work with the government and participate in the pilot cities of cross-border ecommerce, design convenient and efficient customs clearance system, further improve the terminal network and customer service system, and finally create a better industrial atmosphere with the cross-border ecommerce practitioners and rejuvenate the postal express and logistics enterprises in business development.