M.Tech. Business Administration. Business School. / Involvement in the attorney's profession makes it clear that the training of attorneys does not make sufficient provision in the fields of management and accounting. This led to the research of a business plan model, and the question was raised whether it is possible to develop a standard business plan. As it appears that there is a gap in the syllabus of the training of attorneys, it is recommended that a thorough analysis of the training of attorneys be done. An empirical task analysis of the running of a practice will be the scientific way to determine which skills an attorney needs. A follow-up study should be done with a control group over an extended period. The once-off use of the business plan is not sufficient and should be adjusted and changed when necessary on a continuous basis.

There are a number of benefits associated with e-commerce adoption. E-commerce provides an opportunity for Small, Medium and Micro Enterprises (SMMEs) to expand their range of transactions and expansion into foreign markets (OECD, 2000). In South Africa, a study on online retail reveals that South Africans spent two (2) billion rands buying goods online in 2010 (WorldWideWorx, 2011a). The projected growth of online spending was 40% for 2011 (ibid). In addition, at the end of the year 2011, the number of internet users in South Africa was approximately 8.5 million (Goldstuck, 2012). Furthermore, the installation of new undersea telecommunications cables in South Africa that will lead to an increase of the internet bandwidth at a cheaper price, the granting of licenses that allows Internet Service Providers to build their own networks and the growth of cell phone internet are indicators that more South Africans will be able to access the internet in the near future. This suggests that there is a market for internet-enabled businesses in South Africa. It is in this context that this research examines the adoption of e-commerce by South African SMMEs in the Pietermaritzburg and Durban areas. Particularly, this research focuses on four (4) e-commerce options: i) customers payment by credit card through the SMME’s website, ii) customers placing orders through the SMME’s website, iii) providing customer services through the SMME’s website and iv) placing orders with suppliers over the internet. From a clustered sample of 400 SMMEs from Pietermaritzburg and Durban (200 from each area), this research examines the current usage of the 4 e-commerce options, the determinants and inhibitors of e-commerce, e-commerce readiness in terms of e-commerce enablers that are implemented in those areas and the knowledge that SMMEs from these locations have about the benefits of e-commerce. Variables drawn from the Unified Theory of Acceptance and Use of Technology (UTAUT) and the Diffusion of Innovation (DOI) theory were tested for their significance as determinants of e-commerce within the context of SMMEs. Data were collected by means of questionnaires hand-delivered to SMME owner/managers. This study reveals that there is a disparity in e-commerce adoption rate by SMMEs between Pietermaritzburg and Durban. Such difference is mainly due to the differences in size of the businesses. In addition, it was found that three UTAUT variables influenced SMMEs’ decisions to adopt e-commerce. These variables are i) performance expectancy, ii) effort expectancy and iii) social influence. The social influence factor was found to be moderated by age. In addition, i) relative advantage, ii) compatibility and iii) complexity are the DOI variables that were found to have exerted some influence in the persuasion phase of the DOI model. The UTAUT and DOI theories were tentatively adapted to reflect the findings emanating from this study. This research also found that the majority of SMMEs that adopted e-commerce had knowledge of the benefits of e-commerce. Importantly, the research found that the majority of e-commerce adopters had an e-commerce strategy in place which is in contradiction with other research findings from the reviewed literature. The research shows that the majority of e-commerce adopters in both locations have i) their own company e-mail, ii) internet access and iii) a website. However, non-adopters in Pietermaritzburg show more readiness to e-commerce adoption compared to non-adopters in Durban as the majority of them already have i) an online presence, and ii) electronic mail. As expected, the majority of e-commerce adopters have a computerised inventory of company’s products and services. There is also evidence that customers’ and suppliers’ databases are built to carry out specific e-commerce activities. Lastly, the research found that whilst low use of e-commerce by customers is the only inhibitor that significantly affects the adoption of e-commerce in Durban, in Pietermaritzburg a number of inhibitors were found to impede e-commerce adoption. These are: i) lack of conviction of the financial and business benefits of e-commerce, ii) limited knowledge of the required technology, iii) low use of e-commerce amongst customers, iv) low use of e-commerce amongst suppliers, v) low level of computerisation within the company, vi) high cost of computers and network technologies, vii) telecommunications services not dependable, viii) concerns about internet security, and ix) concerns about legal issues, contracts and liability. In light of the research findings, it is recommended that government and policy makers be involved actively in promoting e-commerce adoption by SMMEs. In addition, SMME owners are urged to consider e-commerce adoption from an early stage of their business cycles and to take advantage of existing platforms that enable them to engage in e-commerce activities. / Thesis (M.Com.)-University of KwaZulu-Natal, Pietermaritzburg, 2012.

Small businesses contribute towards the Gross National Product of the country and also provide jobs. More and more people are leaving schools and universities with the hope of finding jobs but this is not always possible. The best solution for these people is that they should start their own small businesses in their communities. Different businesses start because people have identified a need in their community. Good things about small businesses are that some of them become successful and eventually turned into franchise. Franchise is one way of starting a business. People are sceptical of new products, they want the tried and tested products because they can identify with them. However, the franchisee will always be provided with support from Head office to ensure that they succeed. The government has set-up organisations such as Ntsika and Khula that help the SMMEs with things such as business plans and finance. These organisations help entrepreneurs free of charge. This project seek to evaluate those aspects that make some small businesses succeed and others fail in Mafikeng and Mmabatho area and also to what extend does management skills affect small skills affect small businesses. The report also looks at how entrepreneurs use technology in their businesses. / (MBA) North-West University, Mafikeng Campus, 2006

Thesis (DTech (Information Technology))--Cape Peninsula University of Technology, Cape Town, 2007 / The expansion of the Internet and increased use of Web-based technologies over the last decade have led to the development of many new online business applications. The expanded global business world, commonly termed the new economy, has propelled networking to form new relationships. : Traditional relationships between businesses and their customers on the one side, and between businesses and their supply chains on the other side are being challenged. In addition, new distribution channels using the Internet have emerged enabling businesses to reach a much wider audience than using traditional brick-and mortar models. However, commercial entities do query the maturity of the Internet and Web-based technologies at times and are often concerned to what extent this can add value to their businesses. There are unanswered questions such as how important are customer relations, what products or services should ideally be used and what are the security, fraud and trust issues pertaining to e-commerce adoption. Furthermore, some uncertainties have emerged that may have an impact on the success of e-comrnerce initiatives for example, bandwidth limitations, customer loyalty and legal requirements. Over time existing business models have been adapted while new models have emerged for online business.

Dissertation submitted in fulfilment of the requirements for the degree Master of Technology: Business Administration (Entrepreneurship) in the Faculty of Business at the CAPE PENINSULA UNIVERSITY OF TECHNOLOGY / The South African government, to accelerate economic growth and development, has identified the Small Medium Micro Enterprises (SMME) sector, and female entrepreneurs, as vehicles capable of bringing about this change. Unfortunately, this growth has been stifled due to the high failure rate of entrepreneurial businesses in the SMME sector. A possible solution for female entrepreneurs is the introduction of start-up support services to empower them to be successful. Empowering entrepreneurs is the function of nurturing and supporting entrepreneurs by providing them with professional skills development and moral support, to impact positively on the business’s sustainability. There is a clear need to widen access to business start-up training and advice to encourage larger numbers of women to embrace self-employment. This implies offering a wide range of start-up support services which encourage women to go into business. Women enter business from a variety of backgrounds and with a wide range of experience. The provision of business start-up training and advice needs to accommodate these very different experiences. Women attending entrepreneurship programmes have often criticised these programmes as being male-orientated and prescriptive. Women are expected to conform to male models and standards of behaviour. While this study relates specifically to female entrepreneurs in the Western Cape, it is set in the context of female entrepreneurship in South Africa. The target population for the research was 150 female entrepreneurs in the Tourism industry in the Western Cape. The study is quantitative in nature, using the survey method for better understanding of the research problem. The study aimed to understand the needs of female entrepreneurs, and to underscore the significance of skills and knowledge transfer from the government to female entrepreneurs. The research explored the role of government in empowering female entrepreneurs in the Tourism industry in Western Cape, and identified support services that can be used to promote the growth and development of female entrepreneurs. Possible solutions to failure rates of female entrepreneurship are also addressed, with specific models for improved business support services for all female entrepreneurs in the Tourism industry in the Western Cape. This will help them to run sustainable businesses as well as provide more jobs. This research recommends that management capability and financial management acumen be regarded as key to success for funding by the entrepreneurs themselves, and the parties involved in supporting and promoting them.

M.Com. / Please refer to full text to view abstract

With the increase of imports from China and more pressure being put on the Small, Medium and Micro enterprises (SMME’s) from their larger customers, survival has become more and more difficult, quality is no longer being a choise but a prerequisite if the companies want to survive. This research evaluates the use of quality and productivity or the lack thereof in selected SMMEs in the Eastern Cape environment from both the SMME and Larger companies’ point of view. The research has focused on the effectiveness and understanding of what has been put in place by the SMMEs, what is available for the SMMEs to use, governmental support, and the requirements of the customers. Certain shortcomings have been highlighted as to the use and benefits of the processes that have been implemented. The researcher made use of both quantitative and qualitative data to determine the outcome of the research. The thesis concludes that the SMME sector knows the importance of the use of quality; it is the effectiveness and management thereof that is the concern.

The research problem addressed in this study was to determine the challenges facing the financial manager in the manufacturing organisation and the possible ways of surmounting these challenges. To achieve this objective, relevant literature was reviewed and an empirical survey conducted. The main challenges identified are discussed under the following headings: · Regulatory requirements; · Information age; · Employees; · Economic environment; Each challenge was broken down into sub-challenges that were analysed using literature identified in the literature study. This information was used to develop a questionnaire to test the degree to which financial managers working for manufacturing organisations are challenged. The empirical results obtained indicate a strong concurrence with the literature study emphasising the importance of the identified challenges and the best possible ways of surmounting these challenges.

A business needs to be dynamic and adjustable to survive in the ever-changing marketplace in which it operates. The environment is no longer merely the immediate domestic business environment within which the specific business operates but also, with the advent of information technology and globalisation, overseas markets. This is true for all businesses and no less so in respect of family businesses. Balshaw (2003:23) lists the many issues which impede family businesses as, amongst others: Unresolved family and personal issues; Dysfunctional relationships; Poor communication; Lack of commitment; No succession plan or timetable; Inability of the senior generation to relinquish control; No unifying vision or dream in the family; Open conflict; Nonexistent decision-making and governance structures; Lack of transparency and openness; Failure to plan strategically. In addition to this the business must be aware of and react to the changing circumstances in the environment.

Submitted in fulfillment of the requirements of the Master of Information and Communications Technology Degree, Durban University of Technology, Durban, South Africa, 2017. / The research reported in this dissertation focuses on the development of a web-based frugal information system (frugal IS) which supports financial management of very small enterprises (VSEs), with a special focus on their business transactions. In most developing countries, VSEs have some significant contributions at various socioeconomic objectives, such as fostering entrepreneurship and improving growth of employment. They represent an income opportunity to retrenched and retired entrepreneurs which is recognised to be crucial to the livelihood of many poor local households and local citizens. In addition, these enterprises have a remarkable role to play in the areas of employment and poverty alleviation. Despite this, the majority of VSEs in developing countries, especially those in rural regions are faced with miscellaneous issues and challenges, which could be ascribed to their resource scarcity. In particular, most VSEs are resource-constrained in terms of knowledge and information resources, financial resources and human resources. What also exacerbates their situation is the fact that the majority of VSEs are still ingrained in their traditional ways of running the business and they are unready to adopt new and innovative working methods. In particular, VSEs are still accustomed to manual paper-based systems which are monotonous, error-prone, highly fragmented and severely inefficient. Unfortunately, all this gravely challenges the growth and development of VSEs. In this dissertation, a concept of frugal innovation, precisely frugal IS, is applied to distinctively address specific and unique business needs of VEs in developing countries. A methodology that is employed in this research is called design science research methodology (DSRM). The DSRM helped to address the problem of VSEs through design, construction, utilization and evaluation of a web-based frugal IS prototype system. A novel system life cycle model that favours the notion of frugality was employed for the design and development of a web-based frugal IS. The evaluation of the prototype system and its design revealed quite interesting results. The design of a web-based frugal IS prototype system was characterized with low complexity which promoted reusability, maintainability and reliability. The evaluation of usability indicated that the system was fairly simple to use, reliable and effective in terms of managing financial information of VSEs. Based on the general findings of this research, the design and development of a web-based frugal IS for VSEs in developing countries promises to assist VSE owners to assess their profitability, improve their financial management, promote sound economic decisions and help them to avoid business failure. / M