Student Number : 9111753K - M M research report - School of Management - Faculty of Commerce, Law and Management / Employee engagement is a critical business issue for South Africa if we are to take this country to the next competitive landscape. South African business has been mired by negative perception of underperformance and uncompetitiveness from the international community for years in the past, with an over-reliance on the mining sector. From 1994, this perception has progressively improved and going forward more urgency from business is required in order to progress even further. Whilst employee engagement represents only one factor amongst a number of macro and micro issues, it is central to this country’s economy, business productivity and sustainability. In attempting to assist business in this regard, a study of factors that promote employee engagement has been investigated. The research was qualitative and quantitative in nature. A number of respondents from across the length and breath of South Africa participated in the study. Analysis was done on the results and correlation done to the propositions and the literature. The findings identified employee engagement strategy, the culture of engagement, leadership and management, talent mindset, communication and knowledge sharing, and organisations’ reputation and branding as prominent factors in business in South Africa. Resulting from the research, an employee engagement model is proposed which attempts to integrate key lessons for business.

Made available in DSpace on 2016-08-16T13:31:41Z (GMT). No. of bitstreams: 1 DanielaMO_DISSERT.pdf: 590175 bytes, checksum: 0142884c14231d63fb61b5b341092e93 (MD5) Previous issue date: 2015-02-12 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / Carrot is one of the largest economic expression of vegetables in the world, and plays an important role in feeding, especially in providing vitamin A in the diet of children and adults. For market, it is an ideal vegetable, as it ensures the supply throughout the year and has relative conservation under refrigeration. The aim of this study was to evaluate the productivity of nitrogen fertilization on carrot function in two seasons. The experiments were conducted in Horta Teaching, Department of Plant Sciences at the Federal Rural University of the Semi-Arid in Mossoró, RN, in two periods: from August to December 2013 (SEASON 1) and from June to October 2014 (SEASON 2 ). The experimental design was a randomized block with seven treatments and five replications. The treatments consisted of seven nitrogen rates: 0 (control); 20; 40; 60; 80; 100 and 120 kg ha-1 of N. The following characteristics were evaluated: percentage of long roots, medium and short, business productivity, non-commercial yield and total yield, plant height, dry matter of roots and shoots and the content N in the diagnostic sheet. The greater commercial yield was 25.26 t ha-1, with 81 kg ha-1 of N. The experiment conducted in the period from June to October 2014 provided the highest amount of long roots. The N fertilization rate in the literature for the carrot provided better performance. Planting in autumn-winter season provided larger yield, with highest percentage of long fruit / A cenoura é uma das hortaliças de maior expressão econômica no mundo, desempenhando importante papel na alimentação, principalmente no fornecimento de vitamina A na dieta de crianças e adultos. Para o mercado, é uma hortaliça ideal, pois garante o abastecimento durante todo o ano e tem relativa conservação em ambiente refrigerado. O objetivo deste trabalho foi avaliar a produtividade da cenoura em função adubação nitrogenada em duas épocas do ano. Os experimentos foram desenvolvidos na Horta Didática do Departamento de Ciências Vegetais da Universidade Federal Rural do Semi-Árido, em Mossoró, RN, em dois períodos: de agosto a dezembro de 2013 (ÉPOCA 1) e de junho a outubro de 2014 (ÉPOCA 2). O delineamento experimental utilizado foi em blocos ao acaso com sete tratamentos e cinco repetições. Os tratamentos consistiram em sete doses de nitrogênio: 0 (testemunha); 20; 40; 60; 80; 100 e 120 kg ha-1 de N. Foram avaliadas as seguintes características: porcentagem de raízes longas, médias e curtas, produtividade comercial, produtividade não comercial e produtividade total , altura de planta, matéria seca das raízes e da parte aérea e o teor de N na folha diagnóstica. A maior produtividade comercial foi de 25,26 t ha-1, com 81 kg ha-1 de N. O experimento conduzido no período de junho a outubro de 2014 proporcionou maior quantidade de raízes longas. A dose de N recomendada na literatura para a cenoura proporcionou melhor rendimento. O plantio na estação outono-inverno proporcionou maior produtividade, com maior porcentagem de frutos longos

The Master’s thesis is focused on evaluation the performance of the company NEPA. The theoretical part includes the definition of business performance concepts and the presentation of the assessment methodology. This part continues in the description of selected types of strategic analyses. There is an introduction of the company, its activities, strategic and financial analyses in analytic part. That is important for inscription and the base of Balanced Scorecard concept. Based on these findings a Balanced Scorecard implementation proposal is for the analyzed company. In the conclusion, this is completed with relevant proposals.

The master’s thesis deals with Balanced Scorecard implementation within a company environment. The object of the thesis is to increase the effectiveness of strategic management which can be achieved through proper implementation of the method. The theoretical section explains the basic concepts of strategic management, followed by the description of method BSC, its implementation and risks. The practical part is focused on creating a business strategy and the model BSC implementation in particular company. As an auxiliary tool for management decision making a fuzzy model was developed and then a dialogue is held with fuzzy expert system.