Syftet med denna studie var att undersöka klienters uppfattningar av samverkan inom socialtjänsten samt mellan socialtjänsten och andra aktörer inom det människobehandlande området. Detta gjordes med en kvalitativ metod där sex stycken halvstrukturerade intervjuer genomfördes med klienter vars barn var aktuella inom individ och familjeomsorgen hos socialtjänsten i en mellanstor kommun. Resultaten belyser att informanterna uppmärksammar andra faktorer av betydelse i samverkansprocesser än vad professionella gör. Informanterna berättar att samverkan behövs men att det upplevs svårt och tidskrävande ju fler aktörer som är inblandade. Informanterna i studien har i huvudsak beskrivit sig som drivande och hjälpsökande. Studiens resultat visar att de har många viktiga roller i samverkansprocesserna vilket ofta förbises av både dem själva och av professionella. Socialsekreteraren och dennes relation till informanten upplevdes spela en viktig roll och de kunde avlasta klienten genom att fungera som exempelvis informationsspridare. För framtida forskning vore det intressant att undersöka andra klientgruppers erfarenheter av samverkansprocesser. / The purpose of this study was to investigate clients' perceptions of collaboration within the social service and between social services and other actors in human service organizations. A qualitative method was used and six semi-structured interviews were conducted with clients whose children were involved with social services. The results highlight that clients pay attention to other factors in the collaborative processes than professionals do. The interviewed clients expressed that collaboration is needed, but becomes difficult and time consuming the more actors involved. They described themselves as having a strong driving force and being help-seeking, as well as having many important roles in the collaborative processes that are often overlooked by both themselves and professionals. The results show that the relationship between social workers and clients play an important role where the social worker can relieve the client by acting as a disseminator of information.

Ziel dieser Arbeit ist es, die Entwicklung von RDF-Wissensbasen in verteilten kollaborativen Szenarien zu unterstützen. In dieser Arbeit wird eine neue Methodik für verteiltes kollaboratives Knowledge Engineering – „Quit“ – vorgestellt. Sie geht davon aus, dass es notwendig ist, während des gesamten Kooperationsprozesses Dissens auszudrücken und individuelle Arbeitsbereiche für jeden Mitarbeiter bereitzustellen. Der Ansatz ist von der Git-Methodik zum kooperativen Software Engineering inspiriert und basiert auf dieser. Die Analyse des Standes der Technik zeigt, dass kein System die Git-Methodik konsequent auf das Knowledge Engineering überträgt. Die Hauptmerkmale der Quit-Methodik sind unabhängige Arbeitsbereiche für jeden Benutzer und ein gemeinsamer verteilter Arbeitsbereich für die Zusammenarbeit. Während des gesamten Kollaborationsprozesses spielt die Data-Provenance eine wichtige Rolle. Zur Unterstützung der Methodik ist der Quit-Stack als eine Sammlung von Microservices implementiert, die es ermöglichen, die Semantic-Web-Datenstruktur und Standardschnittstellen in den verteilten Kollaborationsprozess zu integrieren. Zur Ergänzung der verteilten Datenerstellung werden geeignete Methoden zur Unterstützung des Datenverwaltungsprozesses erforscht. Diese Managementprozesse sind insbesondere die Erstellung und das Bearbeiten von Daten sowie die Publikation und Exploration von Daten. Die Anwendung der Methodik wird in verschiedenen Anwendungsfällen für die verteilte Zusammenarbeit an Organisationsdaten und an Forschungsdaten gezeigt. Weiterhin wird die Implementierung quantitativ mit ähnlichen Arbeiten verglichen. Abschließend lässt sich feststellen, dass der konsequente Ansatz der Quit-Methodik ein breites Spektrum von Szenarien zum verteilten Knowledge Engineering im Semantic Web ermöglicht.:Preface by Thomas Riechert Preface by Cesare Pautasso 1 Introduction 2 Preliminaries 3 State of the Art 4 The Quit Methodology 5 The Quit Stack 6 Data Creation and Authoring 7 Publication and Exploration 8 Application and Evaluation 9 Conclusion and Future Work Bibliography Web References List of Figures List of Tables List of Listings List of Definitions and Acronyms List of Namespace Prefixes / The aim of this thesis is to support the development of RDF knowledge bases in a distributed collaborative setup. In this thesis, a new methodology for distributed collaborative knowledge engineering – called Quit – is presented. It follows the premise that it is necessary to express dissent throughout a collaboration process and to provide individual workspaces for each collaborator. The approach is inspired by and based on the Git methodology for collaboration in software engineering. The state-of-the-art analysis shows that no system is consequently transferring the Git methodology to knowledge engineering. The key features of the Quit methodology are independent workspaces for each user and a shared distributed workspace for the collaboration. Throughout the whole collaboration process data provenance plays an important role. To support the methodology the Quit Stack is implemented as a collection of microservices, that allow to integrate the Semantic Web data structure and standard interfaces with the distributed collaborative process. To complement the distributed data authoring, appropriate methods to support the data management process are researched. These management processes are in particular the creation and authoring of data as well as the publication and exploration of data. The application of the methodology is shown in various use cases for the distributed collaboration on organizational data and on research data. Further, the implementation is quantitatively compared to the related work. Finally, it can be concluded that the consequent approach followed by the Quit methodology enables a wide range of distributed Semantic Web knowledge engineering scenarios.:Preface by Thomas Riechert Preface by Cesare Pautasso 1 Introduction 2 Preliminaries 3 State of the Art 4 The Quit Methodology 5 The Quit Stack 6 Data Creation and Authoring 7 Publication and Exploration 8 Application and Evaluation 9 Conclusion and Future Work Bibliography Web References List of Figures List of Tables List of Listings List of Definitions and Acronyms List of Namespace Prefixes

Problematic school absenteeism is receiving an increasing amount of public attention in today's Sweden due to the impact it has on young people's health and their families. A relatively new profession, School Social Worker (SSW), constitutes a role in the intersection between schools, families, and the social services. The aim of this study is to examine SSWs experiences and how organizational conditions affect their work. The data was collected through nine semi- structured interviews and a thematic analysis was made based on the interviews using organizational theory and domain-conflict theory. Our findings are based on two main themes: The school social workers conditions and approaches and The social services in the pedagogical sphere. The results show that the SSW has a lot of freedom to shape their own professional role. The results also indicate that SSWs had different structures, goals and guidelines depending on the workplace. A common theme was preventive work, with the majority focusing on attendance-related issues. The results suggest a potential change in SSWs tasks if they fail to communicate clear boundaries with other professionals. The assignment's intent and adherence vary, especially regarding the issues SSWs are expected to address, such as handling twice the specified absenteeism rate.

The aim of this study is to describe two strategies of professional teacher development in Cuba and analyse how they affect the professional growth of the teachers. The strategies investigated are methodological work sessions and further education at the university. Eight upper-secondary school teachers were interviewed and it was analysed how their professional growth was affected by the Cuban professional development strategies. The model utilized was the interconnected model of professional growth (Clarke & Hollingsworth, 2002).The results show that, four of the eight interviewed teachers experienced change sequences and growth networks as a consequence of participating in the two investigated strategies. The methodological work sessions promote a collaborative approach among the teachers to developing the education in their school. Further education in the university, on the other hand, encourages the teachers to reflect individually on practical school-related problems. The results indicate that the organization of the work both the professional development strategies provided acted as an incentive for the interviewed teachers’ development. / Målet med den här studien är att beskriva två lärarutvecklingsstrategier i Kuba och analysera hur de påverkar lärarnas professionella utveckling. De undersökta strategierna är metodologiska arbetsmöten och vidareutbildning vid universitet. Åtta gymnasielärare intervjuades och det analyserades hur deras professionella utveckling påverkats av de kubanska lärarutvecklingsstrategierna. Modellen som använts är the interconnected model of professional growth (Clarke & Hollingsworth, 2002).Resultaten visar att de metodologiska arbetsmötena uppmuntrar lärarna att arbeta kollektivt med att utveckla utbildningen i sin skola. Universitetsvidareutbildning, vad andra sidan, främjar individuell reflektion över praktiska skolrelaterade problem. Resultatet indikerar att den organisation av arbetet som båda lärarutvecklingsstrategierna medför stimulerar lärarna att utvecklas.