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This qualitative case study was completed at a rural medium-sized Texas community college and sought to understand how advisors and program coordinators made sense of the 60X30TX policy as it was implemented at their institution. The theoretical framework included community college, the Completion Agenda, structure-agency, and sensemaking. Each community college has its own culture shaped from its history, open access, policies, employees, and students. But the community college is influenced by the state with its mandates and policies, which results in a structure-agency relationship in which the state defines and sets higher education goals, while the community college strives to meet those goals in the way it determines best. The Completion Agenda has influenced state policies shifting the focus of higher education from access to access and completion. The state policy is a catalyst for change at the institution, but change cannot exist without sensemaking. As change occurs, people begin to interpret it based on the environment and their individual and group experiences. Sensemaking becomes central to the theoretical framework with the community college, the structure-agency relationship, and the Completion Agenda. Interviews with 12 people identified four themes: culture of completion, rebuilding advising, dual credit, and Pathways program impact. Participants embraced the completion goal of 60X30TX since it mapped to the college's mission and goals. Advising was reinvented to focus on the student holistically. Dual credit and the Pathways program were strategies of 60X30TX and were reflected at ACC. Both had benefits to the students, but also had consequences.

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No description available.

Community college students transfer to public universities experiencing a pathway filled with complexity and inequity. Transfer students are not able to graduate at the same pace as native students at the university and complete their baccalaureate degrees 18% below the rate of native students. Policymakers have attempted to address the baccalaureate gap. This qualitative study explored the perspectives of Texas policymakers and policy influencers on the efficacy of policies intended to improve transfer outcomes. This study investigated what experience participants have with transfer policy, what their perceptions of the transfer pathway are, and how their voices can refine an understanding of policy development and ways to improve student persistence. Purposeful sampling was used to explore the perspectives of 14 Texas policymakers and those that influence policy. Findings revealed that significant gaps exist between expectations and student realities and that the completion agenda is driving policy decisions. Participants perceived that transfer students have been ignored in the completion metrics, which influence institutional priorities. Moreover, the decentralized system of independent, autonomous institutions is a major contributor to inefficiencies such as excessive student credit hours. Improving the transferability of courses was a priority recommendation of all participants both because it benefits the State’s economy and, more importantly, because it is in the best interest of students.